Ruralsuite Hotel Apartmentos4.0 out of 5.0
Recent guest reviews
I spent in the hotel two days with my three children in an apartment, expecting to enjoy visiting Bardenas; unfortunately our experience was much below our expectation. The 'hotel' is next to a very noisy road, accesible only when driving towards Cascante (otherwise you have to drive ahead and u-turn). Wifi did not work for me on my iPhone (the hotel claimed it worked for the rest of the world and offered me no solution).Apartments have no shadow and it is very uncomfortable to be outside under the sun (not to mention flies and bugs). The parcel is small and heavily walled (resembling more the facilities of a refugee camp than an expensive hotel). Worst of all, we could not book any bike activities at the hotel to visit Bardenas as we wished (they kindly gave us the number of a suitable bike business in another village). Most of the advertised activities/sightseeing suggested in their website are wonderful and worth a trip to Navarra. However, they are mostly unrelated to the hotel and they do not help you at all to enjoy them; I'd suggest many other alternative accommodation to enjoy Navarra more conveniently (and inexpensively). I was so disappointed on my first day, that I wanted to move to another hotel; they would not let me cancel my second night (the penalty was to pay it fully). Their lack of empathy and help further ruined my stay. After the stay I discovered that the website announces a 10% discount for big families like mine (familia numerosa), and asked for it. They replied that the discount is only valid for phone/email bookings; apparently it does not apply to direct bookings in their website (or other webs). I am further disappointed with their poor customer service and will forward a complain to our local authorities. The hotel apartments are very nice, comfortable and spacious; and the art inside is great. It is a shame that this quality is not matched by the service and attitude of the owner. I wish they improve their services to reach the level of most hotels in Navarra. [ before writing this review I tried to get a positive response from the hotel to my disappointment; they failed to reply my emails beyond confirming there is no discount for direct web bookings; they did not address my request to cancel my reservation nor my other concerns]
Landed there in search for a convenient base to visit the Bardenas with our two little children (3.5 and 1.5 yrs). The place is clean, convenient, large. Friendly staff and having the apartment cleaned up everyday is a plus. We had a nice time in the jacuzzi, and sometimes used the bathroom as such as well. Only drawback is the proximity of the road which limits the benefit of the terrace.
Our stay at the Rural Suites was a very happy experience. We liked the modern, clean apartment with good bathroom and kitchen facilities. It was situated within the Olive Groves and had a calm, rural feel to it. Marius was a mine of information about the Bardenas Reales and even made some phone calls on our behalf to ensure we had the best experience possible. We loved their little dogs and wanted to kidnap them. You get the impression they go the extra mile here - quite unusual these days!
Not far from Tudela there's an oasis of peace where you can relax under the trees, sunbathe or plunge in an open air jacuzzi. The apartments are furnished with everything you need for a long stay, but it is suitable as an alternative to a hotel even for a short one. Staff is very kind and always available. Upon arriving they show you the premises and explain how everything works. Recommended!
We make a point of visiting Rural Suites each time we drive between our homes in both Spain and England because we have always enjoyed such a warm, friendly welcome as well as excellent accommodation and food. The apartments are spacious and sparklingly clean. The beds are comfortable and the power shower revives even the most tired of travelers. Paco Irizar & his family have become friends to us and we look forward to seeing them on each visit.
What a find! Everything at Ruralsuite was perfect. A very warm welcome, a beautiful setting and utterly delightful accommodation. The suites are exceptionally well appointed and everything pristine in condition. A fully equipped kitchen, great beds and imaginative decor, along with a host of small details which really set this apart from other places we have stayed at in Spain and we've stayed in quite a number over the last 10 years. Paco and Pilar are delightful hosts and lovely Mireia greeted us at reception, served our delicious breakfast and generally made us feel completely at home. She also speaks very good English and was very patient with my mangled Spanish! This has to be perfect for families with kids - masses to do and see. I shall remember this stay for a long time and we will be back!
A modern resort employing a variety of environmental initiatives. The fixtures and decor were modernistic. The rooms were o f a good size and the beds were comfortable. That and being in a country setting made for a restful sleep.
Our suite was modern, stylish and well designed with everything you could need. The jacuzzi was great fun and there were beautiful views. Staff were incredibly nice and helpful. I really can't fault this place. We will definitely go back.
The online photos of the appartments left us thinking it was going to be a boring site but in fact it was perfect for what we wanted - the appartment had more than ample room for 4 adults and 2 children and a good outdoor sitting area as well as plenty of indoor space and a very well appointed kitchen for having meals as and when we needed them. The bedrooms are very good and so too the bathrooms. Everyone running the site was very helpful and the rabbits loved being fed our leftover carrots and the jacuzzi was perfect for the children to play in as the weather was very hot.
the staff all spoke excellent English, which helped when our Spanish failed. the photos don't do it justice, we expected concrete blocks, and the buildings are, but the care and styling and well appointed rooms were much lovelier than we expected. All four of us adults said the same when we chatted about it. There was very little it lacked, maybe a few utensils in the kitchen and maybe some microwave dishes. But we cooked plenty, relaxed, the kids loved playing in the jacuzzi and spent a day with some of the Spanish kids, learning, laughing, bouncing on the trampoline, meeting the rabbits and feeding them, watching the chickens and counting their eggs, whilst the parents and Grandparents chilled. and we even got to see some of the Olympic Golds being won! Self catering accommodation is limited in Navarra, we have been visiting for 10yrs now, and this place was a gem. We will be back there next year.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 74 reviews