Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Property video
4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Place, Natura Eco Park
    ‪2 min walk‬
  • Place, Go Adventure Park
    ‪8 min walk‬
  • Place, Los Lagos Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room (Thermal)

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Double Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed (Thermal)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

La Fortuna

Ecotermales Fortuna is within 2 miles (3 km) of Volcano Lodge Hotel & Thermal Experience while other popular attractions such as Ecoglide Arenal Park are within 3 miles (5 km). This 66-room, 4-star lodge welcomes guests with 4 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Natura Eco Park - 2 min walk - 0.1 miles
  • Go Adventure Park - 8 min walk - 0.5 miles
  • Los Lagos Hot Springs - 17 min walk - 0.9 miles
  • Kalambu Hot Springs - 2 min drive - 1.3 miles
  • Baldi Hot Springs - 3 min drive - 1.5 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 173 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬6 min drive
  • ‪Virgita Ristorante - ‬3 min drive
  • ‪Coffee Time - ‬20 min walk
  • ‪Soda La Palma - ‬4 min drive
  • ‪Lemnos Wetbar - ‬19 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Guests staying at Volcano Lodge Hotel & Thermal Experience enjoy access to 4 outdoor pools, a children's pool, and a sauna. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this hot springs lodge include free WiFi in public areas, an arcade/game room, and a terrace.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer rainfall showers and hair dryers. Patios, refrigerators, and coffee makers are other standard amenities.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

What's there to do close to Volcano Lodge Hotel & Thermal Experience?

This lodge in La Fortuna is within a 10-minute walk of Natura Eco Park and Go Adventure Park. You'll also find Arenal Volcano National Park and Los Lagos Hot Springs within a short drive.

How much does it cost to stay at Volcano Lodge Hotel & Thermal Experience?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Volcano Lodge Hotel & Thermal Experience on May 31, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Volcano Lodge Hotel & Thermal Experience?

Yes, self parking is offered for free at the lodge. An electric car charging station is also available for guests.

Does Volcano Lodge Hotel & Thermal Experience feature a casino?

No, Volcano Lodge Hotel & Thermal Experience doesn't have a casino.

Will I find an indoor pool at Volcano Lodge Hotel & Thermal Experience?

No, this lodge doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Volcano Lodge Hotel & Thermal Experience?

There are many amenities for couples at this lodge, including in-room massages as well as a restaurant and 4 outdoor pools.

Are there hot tubs at Volcano Lodge Hotel & Thermal Experience?

No, but this lodge does have 2 hot springs.

Does Volcano Lodge Hotel & Thermal Experience feature a restaurant that includes a breakfast menu?

Yes, Volcano Lodge Hotel & Thermal Experience serves free full breakfasts at Restaurante Sura each morning.

Will Volcano Lodge Hotel & Thermal Experience allow pets to stay free of charge?

No, pets and service animals aren't allowed at Volcano Lodge Hotel & Thermal Experience.

Are there connecting rooms at Volcano Lodge Hotel & Thermal Experience?

No, there aren't connecting guestrooms at this lodge.

What is the closest airport to Volcano Lodge Hotel & Thermal Experience?

The closest major airport to Volcano Lodge Hotel & Thermal Experience is La Fortuna (FON-Arenal), which is 5.7 mi away (24 minutes by car).

Can I book a room with a balcony at Volcano Lodge Hotel & Thermal Experience?

Yes, every guestroom at Volcano Lodge Hotel & Thermal Experience comes with a patio and some offer garden and mountain views.

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 184 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Krishna, Fairfax

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is as explained in the site, great
Stayed 3 nights in Feb 2026

10/10 Excellent

Raaz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the fact that there was a private hot tub. The room was good. The staff was wry helpful when we needed them. The beds were a bit smaller in length.
Stayed 1 night in Feb 2026

10/10 Excellent

Erick

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amenities, loved the thermal waters!
Stayed 1 night in Feb 2026

8/10 Good

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff. The breakfast was fantastic!
Stayed 1 night in Feb 2026

10/10 Excellent

Feng, Richmond

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family trip. The hot Spring is comforting. Great resort, good location and food is amazing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Margo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about our stay! The hot springs were awesome, the room was adequate, the food was delicious and reasonably priced, and the pools were great. Staff was nice and helpful. Would definitely return and highly recommend it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. It was a very enjoyable stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly & attentive. The room was wonderful and the food was delicious.
Stayed 3 nights in Feb 2026

8/10 Good

Li

Liked: Amenities
The rooms are very old and dated and in need of Reno’s. Having umbrellas available for use would have been very helpful. The hot pools are amazing though and we really enjoyed them. The restaurant dinners are excellent. The service in the restaurants is a bit lacking.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ellen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, live the hot spring
Stayed 2 nights in Jan 2026

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and bows were beautiful and the staff was amazing. The food was always on point!
Stayed 3 nights in Jan 2026

10/10 Excellent

Abbey Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Private, quite, clean, comfortable
Stayed 7 nights in Jan 2026

8/10 Good

Nicole

Stayed 3 nights in Jan 2026

8/10 Good

Liza

Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Volcano Lodge is AMAZING! The pictures do not do it justice! 100/10 must experience this resort!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancey

Liked: Cleanliness, amenities, property conditions & facilities
The pools were great, uncrowded with several options. The grounds were spectacular and well looked after. Front desk was helpful. If you do not have a car, it is not walkable to town or off property attractions, you must take an uber or taxi. Included breakfast was very good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Daniella was outstanding. Answered all our questions and helped us choose an excellent activity, when we wanted something different than other activities we had arranged. The thermal pools were amazing. Restaurant breakfast and the 1 supper we had there was so tasty. This hotel exceeded my expectations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful landscaping and location, friendly and helpful staff, clean room and good restaurant.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Las termales. La fauna (curazaos, tucanes...)
Stayed 4 nights in Jan 2026

8/10 Good

Bjorn, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the private thermal pool in back of our room
Stayed 2 nights in Jan 2026

6/10 Okay

Katia

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is very pretty with a view of volcano from the pool. We enjoyed having multiple thermal pools on the property and especially loved having our own private thermal pool, which was a great way to relax at the end of the day. The location is also very convenient and close to everything in the area. Our overall experience was mixed. The food was fine but nothing memorable. The staff was very attentive and accommodating. Our room was comfortable and they left us with snacks and a bottle of wine, which was a lovely welcome. We did encounter a significant issue with ants in the room, especially on the desk, nightstands and bathroom counter, to the point where we couldn’t put our things down. Not just a few ants - it was an infestation. There was a sign in the room saying ants were a part of staying in the rainforest, which made it seem like this was normal. We ended buying cleaning wipes and wiped down all the surfaces which seemed to get rid of most of the ants, but it gave us the impression that the room hadn’t been properly cleaned. We didn’t encounter this issue at any other hotel on our trip, which made it stand out.
Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large, beautiful resort area. The rooms are a bit dated, but the landscaping more than makes up for it. Three (or so) thermal pools along with the main one. Friendly staff.
Stayed 5 nights in Jan 2026

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good variety for breakfast, clean rooms and nice thermal facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Loved everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Anastasia

Liked: Cleanliness, property conditions & facilities
Was amazing property. Huge and a lot of vegetation. Breakfast was good. Very quiet. A lot of thermal pools
Room view
Thermal pools. Please be aware that the top one is very very very hot.
Stayed 4 nights in Nov 2025