friendly, clean, nice prepackaged to-go breakfast. Easy access to everything we needed downtown
Quick and easy checkin experience. Great staff and amenities!
Beautiful hotel with perfect location if you would like to go for a walk by the Mississippi River. The front desk need to be way more friendly and make sure the rooms are ready for the customers in time. Meanwhile I definitely would recommend GrandStay Hotel& Suites to any of my friends and family!
Clean, spacious suites. Quiet area of town. Walking trails to riverfront from hotel.
The pool was closed which was the entire reason for staying there which was very disappointing to the kids. I know certain other hotels had their pools open a week or 2 prior so it was unexpected and the bag breakfast they were offering was also a big disappointment. I understand there are restrictions and they are trying to do the right thing so I won’t let it affect my rating at all so I still give them an excellent review as far as the room, staff, and overall ambience of the hotel. Great value for the price.
Room was musty and outdated. Breakfast was slim picking and couple items weren’t refilled so never did get breakfast. For the price, definitely not worth the stay. Both remotes in room very slow, bed rock hard. Won’t be staying there again!
This place was super clean, really nice, and pretty affordable! They breakfast was a bit lackluster, but thats not why you stay in a hotel. So overall, I was super happy with everything and will stay here again
Seriously perfect location for Oktoberfest across the street. We could not have asked for a nicer stay.
Very nice property. Great location for my needs. Nice quiet room.
Enjoyed being next to park and garden. Very easy to walk to all locations downtown. Hotel was clean, safe, and comfortable. We enjoyed having a small sitting area and kitchenette in our room.
Very nice very comfortable and very clean. Recomend to anyone!
When we arrived in the room and pulled the covers down on one bed there was a piece of food lying on the sheets. There were several other spots on the floor that had crushed food and crumbs when we arrived in the room. When we alerted the front desk staff, a staff member came up and took the piece of food off the bed and threw it on the floor and proceeded to go get a vacuum and change the sheets. The staff member provided my husband with 2 drink vouchers at the restaurant, however, neither of us drink so those were quite useless. Would have appreciated being asked how we would like to be compensated. Also upon arriving in the room the refrigerator shelving was propped up next to the refrigerator and the door was ajar so there was water on the floor from the melting ice box. The sheer on the window treatment was tattered and torn. Overall feel staff did not go out of their way to right a very wrong situation.
Perfect location-quiet but close to many activities. Easy on/off highway access.
This hotel was perfect for us. The price was right and it was within walking distance from downtown and the park where the Rotary has their awesome Christmas lights display. I loved the kitchen and living room area. There was even a huge desk-great if you are a traveling business person! There are also two handy USB plug-in ports by the bed. It would be nice if they were on both sides, not just one. The included breakfast was very good and was open for about 4 hours. We checked out the pool, it was very small and there was a whirlpool to the side of it. Our only complaint was the bed. My husband has an extra firm mattress at home and this was actually firmer than his. So it took us a while to fall into a somewhat uncomfortable sleep. That being said, I plan to come back to the city of LaCrosse for a further visit, and I would stay here again.
Lovely hotel with charm. Warm colors and inviting Decour. Room was spacious clean and convenient. Location ideal to explore the river front as well as the many shops and restaurants downtown. The only big drawback was the exercise facility which only included three outdated machines and was very hot.
Located in Historic Downtown La Crosse within a short walk of La Crosse Center, GrandStay Hotel & Suites is within 2 miles (3 km) of other popular sights such as University of Wisconsin-La Crosse. This hotel has 55 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM.
The 55 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 37-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.
At GrandStay Hotel & Suites, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
friendly, clean, nice prepackaged to-go breakfast. Easy access to everything we needed downtown
Quick and easy checkin experience. Great staff and amenities!
Beautiful hotel with perfect location if you would like to go for a walk by the Mississippi River. The front desk need to be way more friendly and make sure the rooms are ready for the customers in time. Meanwhile I definitely would recommend GrandStay Hotel& Suites to any of my friends and family!
Clean, spacious suites. Quiet area of town. Walking trails to riverfront from hotel.
The pool was closed which was the entire reason for staying there which was very disappointing to the kids. I know certain other hotels had their pools open a week or 2 prior so it was unexpected and the bag breakfast they were offering was also a big disappointment. I understand there are restrictions and they are trying to do the right thing so I won’t let it affect my rating at all so I still give them an excellent review as far as the room, staff, and overall ambience of the hotel. Great value for the price.
Room was musty and outdated. Breakfast was slim picking and couple items weren’t refilled so never did get breakfast. For the price, definitely not worth the stay. Both remotes in room very slow, bed rock hard. Won’t be staying there again!
Thank you for taking the time to review your experience. We encourage all guests to make us aware of any issue while staying with us as we will work diligently to find a resolution. I apologize you did not enjoy our recently installed Serta Perfect Sleeper mattress or furniture updates in the suite. We are continually updating and improving our property in an effort to give our guests an exceptional experience. I welcome the opportunity to speak with you personally regarding your stay if you would like to contact me directly. We strive to exceed our guest expectations and I’m sorry we failed you. We hope you will provide us another opportunity in the future. With Hospitality, Kristina C.
Thank you for the excellent rating! We appreciate your comments and hope to see you again!