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Recent guest reviews

Room was musty and outdated. Breakfast was slim picking and couple items weren’t refilled so never did get breakfast. For the price, definitely not worth the stay. Both remotes in room very slow, bed rock hard. Won’t be staying there again!

This place was super clean, really nice, and pretty affordable! They breakfast was a bit lackluster, but thats not why you stay in a hotel. So overall, I was super happy with everything and will stay here again

Seriously perfect location for Oktoberfest across the street. We could not have asked for a nicer stay.

Very nice property. Great location for my needs. Nice quiet room.

Enjoyed being next to park and garden. Very easy to walk to all locations downtown. Hotel was clean, safe, and comfortable. We enjoyed having a small sitting area and kitchenette in our room.

Very nice very comfortable and very clean. Recomend to anyone!

When we arrived in the room and pulled the covers down on one bed there was a piece of food lying on the sheets. There were several other spots on the floor that had crushed food and crumbs when we arrived in the room. When we alerted the front desk staff, a staff member came up and took the piece of food off the bed and threw it on the floor and proceeded to go get a vacuum and change the sheets. The staff member provided my husband with 2 drink vouchers at the restaurant, however, neither of us drink so those were quite useless. Would have appreciated being asked how we would like to be compensated. Also upon arriving in the room the refrigerator shelving was propped up next to the refrigerator and the door was ajar so there was water on the floor from the melting ice box. The sheer on the window treatment was tattered and torn. Overall feel staff did not go out of their way to right a very wrong situation.

Perfect location-quiet but close to many activities. Easy on/off highway access.

This hotel was perfect for us. The price was right and it was within walking distance from downtown and the park where the Rotary has their awesome Christmas lights display. I loved the kitchen and living room area. There was even a huge desk-great if you are a traveling business person! There are also two handy USB plug-in ports by the bed. It would be nice if they were on both sides, not just one. The included breakfast was very good and was open for about 4 hours. We checked out the pool, it was very small and there was a whirlpool to the side of it. Our only complaint was the bed. My husband has an extra firm mattress at home and this was actually firmer than his. So it took us a while to fall into a somewhat uncomfortable sleep. That being said, I plan to come back to the city of LaCrosse for a further visit, and I would stay here again.

Lovely hotel with charm. Warm colors and inviting Decour. Room was spacious clean and convenient. Location ideal to explore the river front as well as the many shops and restaurants downtown. The only big drawback was the exercise facility which only included three outdated machines and was very hot.

Great room. Clean and spacious. Would definitely stay here again.

We were 2 couples stayed in a 2 bedroom for an event at the lacrosse center. The only thing bad was there is only 1 bathroom. Otherwise it worked out perfect and was a great place to stay.

I had a conference at Viterbo U, and the Grandstay's modest but very effective business center and free wifi enabled me to complete my talk in the comfort of my room. Then, I could print a total of 40 pages (the laser printer had more capacity than even that) in the lobby and was ready for my talk in time. Plus, the Grandstay was a convenient 10 minute taxi ride to Viterbo U. Thank you, Grandstay!

We were new to the area of LaCrosse and this hotel provided a lovely setting on the River Walk. Staff was very accommodating. We had everything we needed in a nice suite. Hope to return.

When arriving for check in the front desk attendant seemed rushed and inattentive. Most places we stay tell us the hours for breakfast and give recommendations about amenities and local sites, but the attendant seemed put out with questions. Road construction made this a very difficult location to find, but it is very close to great dining and shopping options. The river is easily within walking distance. The location was the only positive thing about our experience. The 2 Room Suite felt cramped with paper thin walls and some of the most uncomfortable mattresses we have ever slept on. The room was very clean with comfortable linens. Breakfast was lackluster and kind of a disappointment with very little variety or flavor.

Very much enjoyed our stay at the GrandStay. Great rate for this upscale hotel, especially compared with other equal hotels in the same area. Will make it our go-to for LaCrosse vacations.

Was in town for 1 night and needed a two bedroom unit. The room was clean and comfortable.

The hotel is very clean, and close to the river as well as park. The staff is very friendly.

Front Street North La Crosse WI

Hotel highlights

  • Walking distance to La Crosse Center
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

La Crosse Center is a short stroll from GrandStay Hotel & Suites, and other popular attractions like University of Wisconsin-La Crosse are within a couple of miles (3 km). This 55-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

The 55 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 37-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

At GrandStay Hotel & Suites, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Other amenities at this ski hotel include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Deluxe Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Suite, 2 Bedrooms

2 Queen Beds | Sleeps 6

Studio Suite, 1 Queen Bed

1 Queen Bed | Sleeps 4

Guest reviews for GrandStay Hotel & Suites

Everyone (13) Couples (18) Business (8) Family (8) Friends (5)
3
Everyone

By on Sep 13, 2019

2
Partner Couples

Room was musty and outdated. Breakfast was slim picking and couple items weren’t refilled so never did get breakfast. For the price, definitely not worth the stay. Both remotes in room very slow, bed rock hard. Won’t be staying there again!

By on Aug 23, 2019

Review comment responded on Aug 23, 2019

Thank you for taking the time to review your experience. We encourage all guests to make us aware of any issue while staying with us as we will work diligently to find a resolution. I apologize you did not enjoy our recently installed Serta Perfect Sleeper mattress or furniture updates in the suite. We are continually updating and improving our property in an effort to give our guests an exceptional experience. I welcome the opportunity to speak with you personally regarding your stay if you would like to contact me directly. We strive to exceed our guest expectations and I’m sorry we failed you. We hope you will provide us another opportunity in the future. With Hospitality, Kristina C.

5
Business Business Travelers

This place was super clean, really nice, and pretty affordable! They breakfast was a bit lackluster, but thats not why you stay in a hotel. So overall, I was super happy with everything and will stay here again

By on Jul 1, 2019

Review comment responded on Jul 8, 2019

Thank you for taking the time to review your experience. Your comments are important to us. We are happy you enjoyed your stay and look forward to seeing you again!

5
Everyone

By on Jun 9, 2019

Review comment responded on Jun 13, 2019

Thank you for the 5 star rating and for choosing GrandStay Hotel & Suites!

5
Everyone

Seriously perfect location for Oktoberfest across the street. We could not have asked for a nicer stay.

By , from San Diego on Sep 30, 2018

Review comment responded on Oct 1, 2018

Hi Veronica, Thank you for sharing your experience. We agree that we have the perfect location for Oktoberfest! We are happy to enjoyed your stay. Hopefully we will see you next year for Oktoberfest 2019!

5
Everyone

Very nice property. Great location for my needs. Nice quiet room.

By on Sep 13, 2018

5

walling distance to all downtown businesses

Everyone

Enjoyed being next to park and garden. Very easy to walk to all locations downtown. Hotel was clean, safe, and comfortable. We enjoyed having a small sitting area and kitchenette in our room.

By on Aug 20, 2018

5

great place very pleasantly surprised.

Everyone

Very nice very comfortable and very clean. Recomend to anyone!

By on Aug 9, 2018

2
Everyone

When we arrived in the room and pulled the covers down on one bed there was a piece of food lying on the sheets. There were several other spots on the floor that had crushed food and crumbs when we arrived in the room. When we alerted the front desk staff, a staff member came up and took the piece of food off the bed and threw it on the floor and proceeded to go get a vacuum and change the sheets. The staff member provided my husband with 2 drink vouchers at the restaurant, however, neither of us drink so those were quite useless. Would have appreciated being asked how we would like to be compensated. Also upon arriving in the room the refrigerator shelving was propped up next to the refrigerator and the door was ajar so there was water on the floor from the melting ice box. The sheer on the window treatment was tattered and torn. Overall feel staff did not go out of their way to right a very wrong situation.

By on Aug 6, 2018

5
Everyone

Perfect location-quiet but close to many activities. Easy on/off highway access.

By on Jun 18, 2018

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