THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property
VIP Access

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Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down comforters, cribs/infant beds, free WiFi, bed sheets
Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) | Bathroom | Shower, designer toiletries, hair dryer, slippers
Reception
Exterior
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Kyoto

Located in Downtown Kyoto, THE GENERAL KYOTO Shijyo Shinmachi is within a 5-minute walk of Shijo Street and within 15 minutes of other popular attractions like Kawaramachi Street. This 32-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Shijo Street - 2 min walk - 0.1 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Kawaramachi Street - 14 min walk - 0.8 miles
  • Nijō Castle - 15 min walk - 0.8 miles
  • Pontocho Alley - 15 min walk - 0.8 miles

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 11 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪立ち飲み やみー - ‬2 min walk
  • ‪和醸良麺 すがり - ‬2 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

Guests staying at THE GENERAL KYOTO Shijyo Shinmachi enjoy free WiFi in public areas, laundry facilities, and a water dispenser. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 3500.0 per day
  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

What's there to see near THE GENERAL KYOTO Shijyo Shinmachi?

This hotel is situated in Downtown Kyoto within a 10-minute walk of Shijo Street and Nishiki Market. You'll also find Kawaramachi Street and Pontocho Alley less than a mile away.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on Jun 17, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at THE GENERAL KYOTO Shijyo Shinmachi?

No, this hotel doesn't offer parking.

Does THE GENERAL KYOTO Shijyo Shinmachi feature a casino at the property?

No, THE GENERAL KYOTO Shijyo Shinmachi doesn't have a casino.

Will I find an indoor pool at THE GENERAL KYOTO Shijyo Shinmachi?

No, there is no indoor pool at this hotel.

Is THE GENERAL KYOTO Shijyo Shinmachi good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as a 24-hour front desk.

Does THE GENERAL KYOTO Shijyo Shinmachi have a hot tub?

No, this hotel doesn't have a spa tub.

Does THE GENERAL KYOTO Shijyo Shinmachi have a restaurant with a breakfast menu?

THE GENERAL KYOTO Shijyo Shinmachi offers a full breakfast each morning for a surcharge though there is no restaurant.

Will THE GENERAL KYOTO Shijyo Shinmachi allow pets to stay free of charge?

No, pets aren't allowed at THE GENERAL KYOTO Shijyo Shinmachi.

Does THE GENERAL KYOTO Shijyo Shinmachi have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from THE GENERAL KYOTO Shijyo Shinmachi?

The closest major airport to THE GENERAL KYOTO Shijyo Shinmachi is Itami Airport (ITM), which is about 23.2 mi away.

Can I book a room with a balcony at THE GENERAL KYOTO Shijyo Shinmachi?

No, you won't find guestrooms with balconies at THE GENERAL KYOTO Shijyo Shinmachi.

THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 134 out of 159 reviews
Rating 8 - Good. 22 out of 159 reviews
Rating 6 - Okay. 1 out of 159 reviews
Rating 4 - Poor. 2 out of 159 reviews
Rating 2 - Terrible. 0 out of 159 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, amenities
Very clean and the location is great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well maintained, attentive staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wing Kit

Liked: Cleanliness, staff & service, amenities
So comfort and good services
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alliane Joy Manansala

Awesome place and location! Although, it w
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing staff. Excellent breakfast.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

NEELAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean room, excellent service
Stayed 2 nights in Oct 2025
Verified

8/10 Good

CHIOLEONG

Liked: Cleanliness, staff & service, amenities
Clean and nice service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Justin

Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, with large, well-appointed rooms in an area that is convenient for accessing things in Kyoto. The hotel staff members were excellent, so friendly and helpful. I forgot to make a dinner reservation for my first night in Kyoto, and the two ladies working the front desk called five places for me, and the one I visited was recommended by the hotel staff member and was incredible! The hotel also has a nice lounge. Great stay!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chee Seng David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

CHI-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great room
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FUN AND COMFORTABLE
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and well designed bathrooms. Soothing colours and decor. I liked the location as it was a short walk from many points of interest and a subway stop but outside of the tourist zone.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tsung-Hui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

great service, nice location, staff are friendly and helpful, very comfy and cozy room.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice and friendly hotel. We will definitele stay here again if we come back to Kyoto. We stayed for 3 nights.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, spacious and clean room. Staff was helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

YU SYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jiuyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience overall. Friendly and professional staff. Clean room. Lovely lounge experience.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

TIng Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More washing machines would be better.
Stayed 1 night in Dec 2025