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Good Nature Hotel Kyoto

4.5 star property
Luxury hotel with 2 restaurants connected to a shopping center in Kyoto
VIP Access

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Photo gallery for Good Nature Hotel Kyoto

Reception
Property preview
1 bedroom, in-room safe, individually decorated, individually furnished
Executive lounge
[BOTANICAL ROOM]Botanical Twin Room, Non-Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
Inaricho, Shimogyo-ku, Kyoto, Kyoto, 600-8022
  • Place, Pontocho Alley
    ‪4 min walk‬
  • Place, Nishiki Market
    ‪5 min walk‬
  • Place, Kiyomizu Temple
    ‪20 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for The Good Nature Suite with Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

The Good Nature Suite with Lounge Access

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room (35sqm), Non-Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Twin Room (35sqm), Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Corner Twin with Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Corner Twin with Lounge Access

  • 452 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Corner Triple for 3 People with Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Corner Triple for 3 People with Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Terrace Twin with Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Terrace Twin with Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden View Terrace Twin with Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Garden View Terrace Twin with Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden View Terrace Double with Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Garden View Terrace Double with Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Grand Twin for 4 people, Non-Smoking

Deluxe Grand Twin for 4 people, Non-Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Grand Twin for 4 people, Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 560 sq ft
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Kawaramachi Terrace Suite with Lounge Access

View from room

Kawaramachi Terrace Suite with Lounge Access

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Higashiyama Terrace Suite with Lounge Access

View from room

Higashiyama Terrace Suite with Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 747 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Good Nature Suite With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

The Good Nature Suite With Lounge Access

  • Sleeps 2

View all photos for Higashiyama Terrace Suite With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Higashiyama Terrace Suite With Lounge Access

  • Sleeps 2

View all photos for Kawaramachi Terrace Suite With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Kawaramachi Terrace Suite With Lounge Access

  • Sleeps 2

View all photos for Garden View Terrace Double Room With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Garden View Terrace Double Room With Lounge Access

  • Sleeps 2

View all photos for Garden View Terrace Twin Room With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Garden View Terrace Twin Room With Lounge Access

  • Sleeps 2

View all photos for Deluxe Terrace Twin Room With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Terrace Twin Room With Lounge Access

  • Sleeps 2

View all photos for Deluxe Corner Twin Room With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Corner Twin Room With Lounge Access

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3

View all photos for Deluxe Corner Triple Room With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Corner Triple Room With Lounge Access

  • Sleeps 3

View all photos for Deluxe Grand Fourth Room

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Grand Fourth Room

  • Sleeps 4

View all photos for [BOTANICAL ROOM]Botanical Twin Room, Non-Smoking

[BOTANICAL ROOM]Botanical Twin Room, Non-Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

[BOTANICAL ROOM]Botanical Twin Room, Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Wide Double for 3 people, Non-Smoking

Superior Wide Double for 3 people, Non-Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Wide Double for 3 people, Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Superior Wide Double, Non-Smoking

Superior Wide Double, Non-Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Wide Double, Non-Smoking

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Grand Twin for 3 people, Non-Smoking

Deluxe Grand Twin for 3 people, Non-Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Grand Twin for 3 people, Non-Smoking

  • 560 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Grand Twin, Non-Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Grand Twin, Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Welcome Baby] Deluxe Grand Twin, Non-Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

[Welcome Baby] Deluxe Grand Twin, Non-Smoking

  • 560 sq ft
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for [MEDITATION (MU) ROOM] Deluxe Corner Double Room, Non-Smoking

[MEDITATION (MU) ROOM] Deluxe Corner Double Room, Non-Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

[MEDITATION (MU) ROOM] Deluxe Corner Double Room, Non-Smoking

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Sauna Room, Garden View Terrace with Lounge Access

Terrace Sauna Room, Garden View Terrace with Lounge Access | 1 bedroom, in-room safe, individually decorated, individually furnished

Terrace Sauna Room, Garden View Terrace with Lounge Access

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Wide Double

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Wide Double

  • Sleeps 2

View all photos for Superior Wide Triple Room

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Wide Triple Room

  • Sleeps 3

View all photos for [Welcome Baby] Deluxe Grand Twin Room

1 bedroom, in-room safe, individually decorated, individually furnished

[Welcome Baby] Deluxe Grand Twin Room

  • Sleeps 4

View all photos for TERRACE SAUNA ROOM Garden View Terrace Twin Room With Lounge Access

1 bedroom, in-room safe, individually decorated, individually furnished

TERRACE SAUNA ROOM Garden View Terrace Twin Room With Lounge Access

  • Sleeps 2

View all photos for ［Meditation (Mu) Room］Delux Corner Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

［Meditation (Mu) Room］Delux Corner Double Room

  • Sleeps 3

View all photos for BOTANICAL TWIM ROOM

1 bedroom, in-room safe, individually decorated, individually furnished

BOTANICAL TWIM ROOM

  • Sleeps 2

View all photos for Deluxe Grand Triple Room

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Grand Triple Room

  • Sleeps 3

View all photos for Deluxe Grand Twin Room

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Grand Twin Room

  • Sleeps 2

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Banyan Tree Higashiyama Kyoto

Higashiyama Ward
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 30 reviews
$846 nightly
The price is $931
Dec 11 - Dec 12
All taxes and fees included in total
Banyan Tree Higashiyama Kyoto

About the neighborhood

Kyoto

Located in Shimogyo Ward, Good Nature Hotel Kyoto is adjacent to Kawaramachi Street and within a 5-minute walk of other popular sights like Shijo Street. This 4.5-star hotel has 141 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a gym. It's connected to a shopping center in central Kyoto, and also a short walk from Pontocho Alley and Nishiki Market.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 miles
  • Pontocho Alley - 4 min walk - 0.3 miles
  • Shijo Street - 4 min walk - 0.3 miles
  • Nishiki Market - 5 min walk - 0.3 miles
  • Kiyomizu Temple - 20 min walk - 1.1 miles

Getting around

  • Kyoto Kawaramachi Station - 3 min walk
  • Shiyakusho-mae Station - 14 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪アジェ 木屋町団栗店 - ‬2 min walk
  • ‪地球屋 - ‬1 min walk
  • ‪CoCo壱番屋 下京区四条河原町店 - ‬1 min walk
  • ‪葱や平吉高瀬川店 - ‬2 min walk
  • ‪中華そば 六 - ‬1 min walk

About this property

Good Nature Hotel Kyoto

Luxury hotel with 2 restaurants connected to a shopping center in Kyoto
Guests of Good Nature Hotel Kyoto enjoy a gym, free WiFi in public areas, and spa treatment rooms. Self parking is available for JPY 3000 per night. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a terrace, a living plant wall, and a banquet hall.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Refrigerators, electric kettles, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Exterior detail
Cross Hotel Kyoto
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  • Restaurant
  • Air conditioning
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9.6 out of 10, Exceptional, 1,823 reviews
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The price is $210
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Cross Hotel Kyoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ERUTAN
  • Hyssop

Things to do

  • Art gallery
  • Designer stores
  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room

More

  • Banquet hall
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable personal items (toothbrushes, hair brushes, razors) are available for a surcharge in the lobby.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 5500 for adults and JPY 2750 for children
  • Self parking fee: JPY 3000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Good Nature Hotel Kyoto Hotel
Good Nature Hotel Kyoto Kyoto
Good Nature Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is a free cancellation option available at Good Nature Hotel Kyoto?

Good Nature Hotel Kyoto offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of Good Nature Hotel Kyoto?

This hotel is situated in Shimogyo Ward, just steps from Kawaramachi Street and Shijo Street, and within a short walk of Pontocho Alley. You'll also find Nishiki Market and Yasaka Shrine less than a mile away.

Will I be able to park at Good Nature Hotel Kyoto?

Yes, parking is offered for JPY 3,000 per night. Electric car charging and bicycle parking are also available.

Is there a spa at Good Nature Hotel Kyoto?

Spa services at the hotel include aromatherapy and body treatments.

Does Good Nature Hotel Kyoto feature a casino at the property?

No, Good Nature Hotel Kyoto doesn't have a casino.

Will I find an indoor pool at Good Nature Hotel Kyoto?

No, there is no indoor pool at this hotel.

Is Good Nature Hotel Kyoto good for couples?

Couples staying at this hotel will appreciate amenities like a separate bath and shower and slippers as well as a bar.

Does Good Nature Hotel Kyoto have a hot tub?

No, this hotel doesn't have a spa tub.

Does Good Nature Hotel Kyoto have a restaurant with a breakfast menu?

Yes, Good Nature Hotel Kyoto has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Good Nature Hotel Kyoto allow pets to stay for free?

No, pets aren't allowed at Good Nature Hotel Kyoto.

Are there connecting rooms at Good Nature Hotel Kyoto?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Good Nature Hotel Kyoto?

The closest major airport to Good Nature Hotel Kyoto is Itami Airport (ITM), which is about 23.6 mi away.

Are there rooms with balconies at Good Nature Hotel Kyoto?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy garden or city views.

Reviews

Good Nature Hotel Kyoto Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 573 reviews
Rating 8 - Good. 85 out of 573 reviews
Rating 6 - Okay. 21 out of 573 reviews
Rating 4 - Poor. 7 out of 573 reviews
Rating 2 - Terrible. 7 out of 573 reviews

Reviews

2/10 Terrible

Gary

Stayed 5 nights in Aug 2025

10/10 Excellent

Ankesh, New Delhi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in Kyoto. Right in the centre of the shopping and eating district. A lot of amazing restaurants and coffee shops nearby. Amazing staff at the hotel. The staff was extremely helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Good Nature Kyoto was wonderful. The room was comfortable, well designed and very spacious compared to other hotels we stayed in during our trip. We loved the welcome sweets that were provided and the coffee. The location was fantastic, with plenty of great restaurants and shops nearby. I would highly recommend! Our 10 year old daughter loved it as well- very great hotel for travelers of all ages.
Stayed 3 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The entire property felt like a spa! Very relaxing. Great dining options. The staff were lovely and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Sheung-Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Everything was perfect, will be staying here again when we visit again.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Kyoto

Great hotel and a really good location for shopping, restaurants and local transport. Rooms a really well equipped and big for Japan. Would highly recommend.
Stayed 6 nights in Jul 2025

10/10 Excellent

Louis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Almost didn't want to leave our room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Raymond, San Juan

Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good breakfast. Very closely located to kyoto-kawaramachi station and nishiki market
Stayed 3 nights in Jul 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel and property. Rooms are very comfy as are the beds. We have a breakfast included room and it's both Western and Japanese options - all great! Staff is very friendly and helpful! I would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rie, Lake Forest Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vegan & vegetarian options at a restaurant in this hotel. Great location. Excellent room!
Stayed 1 night in Jul 2025

8/10 Good

Philip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Staff very helpful, lovely breakfast, perfect location with shopping and two fantastic restaurants just across the road (Kaiten Sushi and Chao Chao) only criticism was air con was not great in our room - couldn’t get it cool enough as we stayed during a very hot period over the summer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Evan

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher, Markham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are big and very nice. The amenities are great as well. We did not use any of the restaurant as we opted to go to Pontocho and Gion for more authentic Japanese restaurant even if it is pricier. The area was very convenient, close to the shopping area, starting point for multiple places to go.
Stayed 4 nights in Jun 2025

8/10 Good

Nino

Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed location and cleanliness! Had difficulty with air conditioning comfort…either way too cold or very stuffy in our room. We had two rooms and our family also experienced the same issue. The front desk and concierge were not very accommodating. Note that the gift store only gives the hotel discount on very specific items. No body lotion in the rooms, so you must purchase downstairs.
Stayed 4 nights in Jun 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in Kyoto. Great location and fantastic staff! I would come back as many times as I could.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, location and wonderful staff! I will recommend to all my friends!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jackie

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of our favorites during a 3-week trip to Japan. It was very well located, with clean modern rooms, and absolutely excellent breakfast (strongly recommend). The indoor pool/sauna/spa was also fantastic. We highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Stayed 5 nights in Jun 2025

8/10 Good

Pedro

Stayed 3 nights in Jun 2025

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