The Westin Rusutsu Resort

5.0 star property
Winter wonderland with 2 restaurants

Choose dates to view prices

Photo gallery for The Westin Rusutsu Resort

Stunning lobby with a curved staircase, seating area, and lush garden.
Relax in our spacious lobby with a high ceiling and large windows, featuring a curved seating area and bar.
Perched in the mountains, this hotel offers breathtaking views of the surrounding landscape and a ski slope.
Experience the grandeur of our hotel lobby, featuring a high ceiling, central seating area, and beautiful plants.
Relax on the elevated deck with lounge chairs, taking in the breathtaking views of the mountain range and valley below.

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
133 Izumikawa, Rusutsu, Hokkaido, 048-1711
  • Mount Yotei
  • Rusutsu Resort
    ‪2 min drive‬
  • Lake Toya
    ‪24 min drive‬

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Room options

Luxury Suite, 2 Bedrooms (5 Singlebeds, Two Story)

8.0 out of 10
Very good
(1 review)
  • 1163 sq ft
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

Luxury Suite, 1 Bedroom (4 Singlebeds, Two Story)

  • 990 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 1 Bedroom (King, Two Story)

  • 818 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 1 Bedroom (3 Singlebeds, Two Story)

  • 947 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

Deluxe 5 Single beds 2 Bedroom - Two story, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1163 sq ft
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

Luxury Suite, 1 Bedroom (Two Story)

  • 818 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Deluxe 3 Single beds 1 Bedroom - Two story, Non-Smoking

  • 947 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

Deluxe 4 Single beds 1 Bedroom - Two story, Non-Smoking

  • 990 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Deluxe Loft, 1 Bedroom, Non Smoking

  • 818 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Deluxe King 1 Bedroom - Two story, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Standard 5 Single beds 2 Bedroom - Two story, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1163 sq ft
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

Standard 3 Single beds 1 Bedroom - Two story, Non-Smoking

  • 947 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

Standard Loft, 1 Bedroom, Non Smoking

  • 915 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Standard 4 Single beds 1 Bedroom - Two story, Non-Smoking

  • 990 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Standard Loft, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 818 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Rusutsu

The Westin Rusutsu Resort places you within a 5-minute walk of popular attractions such as Rusutsu Resort. This 5-star resort has 210 rooms and welcomes guests with 2 restaurants, a golf course, and a 24-hour gym.

What's nearby

  • Rusutsu Resort - 2 min drive - 0.7 miles
  • Fukidashi Park - 21 min drive - 13.9 miles
  • Lake Toya - 24 min drive - 11.9 miles
  • Toyako Hot Spring - 38 min drive - 20.5 miles
  • Niseko Mountain Resort Grand Hirafu - 43 min drive - 22.7 miles

Getting around

  • Niseko Station - 27 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive

Restaurants

  • ‪クラブラウンジ - ‬5 min walk
  • ‪Oktober Fest - ‬7 min walk
  • ‪ルスツピザドゥ - ‬2 min drive
  • カフェテリア スティームボード
  • ‪郷の駅 ホッときもべつ - ‬7 min drive

About this property

The Westin Rusutsu Resort

Winter wonderland with 2 restaurants
Guests staying at The Westin Rusutsu Resort enjoy access to a golf course, a 24-hour gym, and a sauna. There's free parking, and an airport shuttle (available on request) for JPY 5000 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this ski resort include outdoor tennis courts, free WiFi in public areas, and conference space.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including hot springs and 3 outdoor tennis courts. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 hot springs open between 5:00 AM and 1:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 5:30 PM at scheduled times and on request
  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium
  • Kazahana

Things to do

  • 18-hole golf course
  • 2 hot springs
  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Mini golf
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Snowmobiling

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,184 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • 2 hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - 1:00 AM
  • Hot springs water temperature - 104 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Hot springs are available from 5-8 AM and 11 AM-1 AM next day from April 27- October 20, 2025. Dates are subject to change.
Guests must contact this property at least 1 week in advance to reserve the airport shuttle bus.
Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
Rusutsu amusement park closed every Monday and Tuesday.

Renovations and closures

The property will be renovating from April 29 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 6050.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Additional fee: JPY 150 per person, per night

These are all of the charges provided to us by the property.

The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle fee: JPY 5000 per person (one-way)
  • Airport shuttle fee per child: JPY 5000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: JPY 6050.0 per night
  • Facilities fee: JPY 150 per person, per night and includes use of: hot tub; spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 2:00 PM to 5:00 PM.
  • Hot springs access available from 5:00 AM to 1:00 AM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Rusutsu Resort
Westin Rusutsu
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Is a free cancellation option available at The Westin Rusutsu Resort?

The Westin Rusutsu Resort offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Rusutsu Resort?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at The Westin Rusutsu Resort on Aug 24, 2025 start from $203.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Westin Rusutsu Resort?

This resort is located in Rusutsu within a short 5-minute walk of Rusutsu Resort.

Is parking available on site at The Westin Rusutsu Resort?

Yes, uncovered self parking is offered for free at the resort.

Is there a spa available at The Westin Rusutsu Resort?

Spa services at the resort include sports massages, aromatherapy, and body treatments.

Does The Westin Rusutsu Resort feature a casino?

No, The Westin Rusutsu Resort doesn't have a casino.

Will I find an indoor pool at The Westin Rusutsu Resort?

No, there is no indoor pool at this resort. Guests have pool access between 2:00 PM and 5:00 PM.

What will couples enjoy most about a stay at The Westin Rusutsu Resort?

There are plenty of amenities for couples at this resort, including a bar, a garden-view restaurant, and 2 hot springs.

Does The Westin Rusutsu Resort have a hot tub?

No, but this resort does have 2 hot springs.

Does The Westin Rusutsu Resort have a restaurant with a breakfast menu?

Yes, The Westin Rusutsu Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Rusutsu Resort allow pets to stay for free?

No, pets aren't allowed at The Westin Rusutsu Resort though service animals are welcome.

Does The Westin Rusutsu Resort have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Are there rooms with balconies at The Westin Rusutsu Resort?

No, there aren't any guestrooms with balconies at The Westin Rusutsu Resort.

Does The Westin Rusutsu Resort have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Westin Rusutsu Resort.

The Westin Rusutsu Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 326 reviews
Rating 8 - Good. 105 out of 326 reviews
Rating 6 - Okay. 20 out of 326 reviews
Rating 4 - Poor. 8 out of 326 reviews
Rating 2 - Terrible. 8 out of 326 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skiing very vlose
Stayed 5 nights in Mar 2025

8/10 Good

Dr. Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Close to ski hill. Expensive.
Stayed 2 nights in Feb 2025

6/10 Okay

Hiromi

Traveled with family
Stayed 4 nights in Jan 2025

10/10 Excellent

Precious, canmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 6 nights in Dec 2024

10/10 Excellent

Shuji, Narashino-City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with activities for all ages. Staff was friendly and helpful. Food at both restaurants was great. The room was spacious, clean and the beds were soft with high quality linens. I would definitely recommend this resort to anyone looking to visit Hokkaido!!!
Stayed 2 nights in Jul 2024

6/10 Okay

Sylvia

Traveled with family
Liked: Staff & service
Disliked: Amenities
Been coming back to stay at the Westin every year for skiing. Since covid it seems the standard has dropped. They have not also maintained the quality of the stay post covid. Example: quality of free in room amenities dropped, quality of food at breakfast buffet dropped For the price of the Westin compared to the hotels around the vinicity I would expect the quality to be maintained a little better. Otherwise, the place is clean and service staff are very helpful
Stayed 4 nights in Feb 2024

10/10 Excellent

Ling

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to skiing, friendly staff
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great facilities and good quality buffet restaurant. Room was very spacious and exceptionally clean.
Stayed 2 nights in May 2023

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to the Rusutsu ski resort is a huge plus. However, the room was expensive and little things - such as waiting in line for 20 minutes to eat at the breakfast buffet - made it seem overpriced for what it delivered. No specific complaints but I would probably stay at the Rusutsu Resort Hotel next time for half the price.
Stayed 1 night in Feb 2023

10/10 Excellent

Gwen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at the Westin are all lofts- really nice layout with the bedrooms on the corridor floor and a great living room with murphy beds and kitchenette on the lower floor. The toilet, bathroom sink area, and shower/tub are all in their own rooms so you can close the door to each one for more privacy. The only thing they don't have that would be nice is a microwave, so you can't heat up leftovers or soup. It forces you to eat at one of the many restaurants (three at the Westin and 5 or 6 at the Rusutsu Resort across the street). It isn't quite ski in/out but it is a short walk to the chairlift for East Mountain and Mt Isola, and a monorail short walk to West Mountain.
Stayed 6 nights in Jan 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
Stayed 1 night in Feb 2020

8/10 Good

Lori, Sun Peaks

Traveled with family
Liked: Cleanliness
Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Stayed 5 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
Stayed 4 nights in Feb 2020

8/10 Good

James, Taipei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen is great. However, the seat of outdoor onsen is not comfortable.
Stayed 5 nights in Jan 2020

10/10 Excellent

Judy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

6/10 Okay

Edwina, HK

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff English level and service standards, which are not up to an international 5-stars Hotel standard, should be improved.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
I did look the environment. Good people. Good attitude. Generally everything was good.
Stayed 11 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean room! Very good view! Nice food! Need monorail for ski, isn’t very convenience.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful winter resort. The reception staff were prompt, attentive and professional. The staff who showed us to our room was very polite and helpful. The loft we stayed in was super comfortable. Soft bed, great mountain view, very clean toilets. The water from the tap is specially treated and drinkable. We totally enjoyed our stay in The Westin, highly recommended to whoever is visiting the Rusutsu.
Stayed 2 nights in Dec 2019

10/10 Excellent

Wing Ngar Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

It’s a very relaxing stay. The kids enjoy the outdoor activities very much. Will come back again
Stayed 2 nights in Jul 2019