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HOTEL MYSTAYS Kumamoto Riverside

3.0 star property

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Breakfast served
Lobby
Lobby
Front of property
River View Fourth Non-smoking | In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
4-12 Kouya-Ima-machi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0012
  • Place, Sakura Machi Kumamoto
    ‪5 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Kumamoto City Hall
    ‪10 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Standard Semi Double Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking

  • City view
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Semi Double Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non-smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 135 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Non-smoking

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 135 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non-smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Triple Non-smoking

In-room safe, desk, free WiFi, bed sheets

Superior Triple Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Japanese Family Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Japanese Family Twin Non-smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

  • City view
  • 181 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

8.0 out of 10
Very good
(1 review)
  • City view
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking (Eco Plan - No Cleaning Services)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 135 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Double Non-smoking (Eco Plan - No Cleaning Services)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 135 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking (Eco Plan - No Cleaning Services)

  • City view
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

8.0 out of 10
Very good
(1 review)
  • City view
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for River View Triple Non-smoking

In-room safe, desk, free WiFi, bed sheets

River View Triple Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for River View Fourth Non-smoking

River View Fourth Non-smoking | In-room safe, desk, free WiFi, bed sheets

River View Fourth Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 415 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family 5 bed Non-smoking

Family 5 bed Non-smoking | In-room safe, desk, free WiFi, bed sheets

Family 5 bed Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 488 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for River View Triple Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

River View Triple Non-smoking (Eco Plan - No Cleaning Services)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 250 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for River View Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

River View Twin Non-smoking

  • River view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for River View Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

River View Twin Non-smoking (Eco Plan - No Cleaning Services)

  • River view
  • 250 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kumamoto

Located in Chuo Ward, HOTEL MYSTAYS Kumamoto Riverside is within a 10-minute walk of popular sights such as Sakura Machi Kumamoto and Kumamoto-jo Hall. This 194-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Sunroad Shinshigai Shopping Street - 3 min walk - 0.2 miles
  • Sakura Machi Kumamoto - 5 min walk - 0.3 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto City Hall - 10 min walk - 0.6 miles
  • Kumamoto Castle - 20 min walk - 1.1 miles

Getting around

  • Suidocho Tram Stop - 13 min walk
  • Fujisakigumae station - 19 min walk
  • Kumamoto Airport (KMJ) - 45 min drive

Restaurants

  • ‪blé blé - ‬2 min walk
  • ‪天草の魚と馬刺しの店 魚粋 - ‬4 min walk
  • ‪corvus - ‬2 min walk
  • ‪CoCo壱番屋 - ‬4 min walk
  • ‪Cona熊本 - ‬4 min walk

About this property

HOTEL MYSTAYS Kumamoto Riverside

Guests of HOTEL MYSTAYS Kumamoto Riverside enjoy free WiFi in public areas, microwave in a common area, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a banquet hall and a vending machine.
Guests can expect to find free WiFi and 43-inch LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Electric kettles, safes, and desks are also standard.

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  • Restaurant
  • Air conditioning
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9.6 out of 10, Exceptional, 1,921 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,200 per night)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Restaurants on site

  • Grand Cafe

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 11 2026 to June 25 2026 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Nearby parking fee: JPY 1200 per night (33 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riverside Hotel Kumamoto
Riverside Kumamoto
Riverside Hotel Kumamoto
Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto

Frequently asked questions

Are free cancellation options available at HOTEL MYSTAYS Kumamoto Riverside?

HOTEL MYSTAYS Kumamoto Riverside provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at HOTEL MYSTAYS Kumamoto Riverside?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Kumamoto Riverside on Jun 14, 2026 start from $36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around HOTEL MYSTAYS Kumamoto Riverside?

This hotel is situated in Chuo Ward, just steps from Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade, and within a short walk of Sakura Machi Kumamoto. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

Will I be able to park at HOTEL MYSTAYS Kumamoto Riverside?

No, this hotel doesn't offer parking.

Does HOTEL MYSTAYS Kumamoto Riverside have a casino on the premises?

No, HOTEL MYSTAYS Kumamoto Riverside doesn't have a casino.

Is there an indoor pool at HOTEL MYSTAYS Kumamoto Riverside?

No, there is no indoor pool at this hotel.

Is HOTEL MYSTAYS Kumamoto Riverside good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.

Does HOTEL MYSTAYS Kumamoto Riverside have a hot tub?

No, this hotel doesn't have a spa tub.

Does HOTEL MYSTAYS Kumamoto Riverside have a restaurant with a breakfast menu?

Yes, HOTEL MYSTAYS Kumamoto Riverside serves buffet breakfast for a surcharge each morning at Grand Cafe.

Does HOTEL MYSTAYS Kumamoto Riverside allow pets to stay free of charge?

No, pets aren't allowed at HOTEL MYSTAYS Kumamoto Riverside.

Does HOTEL MYSTAYS Kumamoto Riverside have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to HOTEL MYSTAYS Kumamoto Riverside?

The closest major airport to HOTEL MYSTAYS Kumamoto Riverside is Kumamoto Airport (KMJ), which is 11.7 mi away (45 minutes by car).

Can I book a room with a balcony at HOTEL MYSTAYS Kumamoto Riverside?

No, you won't find guestrooms with balconies at HOTEL MYSTAYS Kumamoto Riverside.

HOTEL MYSTAYS Kumamoto Riverside Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 281 out of 816 reviews
Rating 8 - Good. 325 out of 816 reviews
Rating 6 - Okay. 142 out of 816 reviews
Rating 4 - Poor. 42 out of 816 reviews
Rating 2 - Terrible. 26 out of 816 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very central to shops and castle
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Kriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good amenities.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

kwok chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, near the Sakura shopping mall, many unique small shops around the hotel !
Verified

10/10 Excellent

JONGEUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and very comfortable
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Natta

Liked: Staff & service
The room very small but the location and staffs are very friendly and helpful
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Finally a hotel in Japan that provides good quality pillows.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

YukShing

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2023
Verified

8/10 Good

Sin Yee

Liked: Cleanliness, property conditions & facilities, room comfort

Near the shopping street and restaurants with nice

Near the shopping street and many famous restaurants. Wasn’t have enough time to send post card and the front desk wasn’t like the other hotel, they refused to help but told me the location of post office. Staffs were polite and room was clean. Sunny and hot.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

pimlada

Liked: Cleanliness, amenities, property conditions & facilities
compact size but full options
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, just 3 mins walk to the shopping street with many restaurants options. The tatami room is very nice! Parking is not quite friendly as it doesn’t allow to drive out once we parked, so please take this into consideration when you book this.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Osamu

Liked: Cleanliness, staff & service
The breakfast is superb. The location is a bit off the track. The room charge is reasonable. I’ll be back there.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet, had a lot of options to eat from. They also had horse meat ? Yum
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Looooved this place. The staff was amazing and super helpful. The breakfast buffet was the best hotel restaurant I ever been to!! Lots of different food available and super delicious and best of all it’s a cheap option for breakfast before heading out for the day. The room was nice and clean. We had a nice view of the river outside. And super close to the food/shopping area which lets us explore at night without being far. It was a 5 minute walk from the hotel !!
Stayed 3 nights in May 2025
Verified

6/10 Okay

Fabian

at this price range, it’s excellent
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the location, and especially the staff. Most appreciated was the refund for our prepaid nights that we could no longer use due to changes in our schedule in Kumamoto.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was cozy but nice. Everything you need was there. The staffs were courtesy and helpful. The location was perfect too: a little walk about 5-10 min to the downtown area. Overall, it was convenient and nice. We enjoyed our stay.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

アサヒ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ka-Chun George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ming Sang

Above average
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Kamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it! Stamped approval

Booked the no clean service double room and honestly I would do it again! This hotel is close to ginza section, great view of the river. Close to the sakumachi bus terminal only 8 minute walk. Staff is super friendly and helpful. The rooms are wonderful, why are you still reading?!? Book! It’s worth it!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jinwoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kyohei

Liked: Cleanliness, staff & service, property conditions & facilities
i
Stayed 1 night in Nov 2024
Verified

8/10 Good

Tefeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am10 check-out time is too early
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying at this hotel. We booked the Basic Twin Room. The bathroom is quite old. It was very different to where we stayed in last year (we got a "new" room). I think this needs to be renovated, but the room itself is quite comfy, except the air conditioner. We tried to set the temperature to the lowest with high fan, but the room was still hot and stuffy especially when sleeping. Overall, we were pretty satisfied with the stay. We got a nice view of the river, the hotel was clean, staff were polite and friendly to tourists, breakfast was very good, and is within walking distance to Sakuramachi.
Stayed 3 nights in Sep 2024