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Times Square Service Suites

3.5 star property

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Photo gallery for Times Square Service Suites

View from room
Bar (on property)
Business center
Exterior
Garden

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Family Two Bedroom Suite with City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Family Two Bedroom Suite with City View

  • Sleeps 5

View all photos for Premier Studio Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Studio Suite

  • City view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Superior Suite

  • City view
  • 666 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Deluxe Suite

  • City view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 1070 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Premier Deluxe Suite With City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Deluxe Suite With City View

  • Sleeps 3

View all photos for Premier Superior Suite With City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Superior Suite With City View

  • Sleeps 3

View all photos for Premier Studio Suite With City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Studio Suite With City View

  • Sleeps 2

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PARKROYAL COLLECTION Kuala Lumpur

Bukit Bintang
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 944 reviews
$116 nightly
The price is $129
Apr 5 - Apr 6
Total with taxes and fees
PARKROYAL COLLECTION Kuala Lumpur

About the neighborhood

Kuala Lumpur

Located in Imbi, Times Square Service Suites is adjacent to Berjaya Times Square and within a 10-minute walk of other popular attractions like Jalan Alor. This 20-room, 3.5-star hotel has 3 outdoor pools along with a full-service spa and a restaurant. It's connected to the convention center in central Kuala Lumpur and also close to Pavilion Kuala Lumpur and KLCC Park.

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 miles
  • Sungei Wang Plaza - 2 min walk - 0.1 miles
  • Jalan Alor - 3 min walk - 0.2 miles
  • The Exchange TRX - 8 min walk - 0.5 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks Reserve Bar - ‬1 min walk
  • ‪Burger On 16 - ‬2 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Big Apple Restaurant - ‬1 min walk

About this property

Times Square Service Suites

Guests of Times Square Service Suites have access to a full-service spa, 3 outdoor pools, and a children's pool. Valet parking is offered for MYR 12.00 per day. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and an indoor tennis court.
LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchenettes, fireplaces, and dining areas are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an indoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (MYR 15 per day)
  • Valet parking on site (MYR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 65 for adults and MYR 37 for children
  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Big Apple

Things to do

  • 3 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 30.0 per night
  • Cribs/infant beds are available for MYR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 200.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 65.00 for adults and MYR 37 for children
  • Self parking fee: MYR 15.00 per day
  • Valet parking fee: MYR 12.00 per day
  • In-room safe fee: MYR 20 per day
  • Crib (infant bed) fee: MYR 30.0 per night
  • Rollaway bed fee: MYR 30.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 15
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at Times Square Service Suites?

Times Square Service Suites offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Times Square Service Suites?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Times Square Service Suites on Mar 29, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Times Square Service Suites?

This hotel is situated in Imbi within a short 13-minute walk of Pavilion Kuala Lumpur and also 8 minutes on foot from Jalan Alor. You'll also find KLCC Park and Berjaya Times Square within a short drive.

Is parking available on site at Times Square Service Suites?

Yes, valet parking is offered for MYR 12.00 per day. Accessible parking is also available for guests.

Is there a spa at Times Square Service Suites?

Vita Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Does Times Square Service Suites feature a casino?

No, Times Square Service Suites doesn't have a casino.

Will I find an indoor pool at Times Square Service Suites?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

Is Times Square Service Suites a good place to stay for couples?

There are many amenities for couples at this hotel, including a fireplace as well as 3 outdoor pools and a poolside bar.

Does Times Square Service Suites have a hot tub?

No, but this hotel does have a steam room.

Does Times Square Service Suites have a restaurant with a breakfast menu?

Yes, Times Square Service Suites has 4 cafes, and serves buffet breakfast each morning for a surcharge.

Will Times Square Service Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Times Square Service Suites.

Does Times Square Service Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Times Square Service Suites?

The closest major airport to Times Square Service Suites is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.8 mi away (35 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.8 mi away.

Can I book a room with a balcony at Times Square Service Suites?

No, you won't find guestrooms with balconies at Times Square Service Suites.

Does Times Square Service Suites host weddings?

There are wedding services available at Times Square Service Suites if that's in your vacation plans.

Times Square Service Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 28 out of 106 reviews
Rating 8 - Good. 25 out of 106 reviews
Rating 6 - Okay. 17 out of 106 reviews
Rating 4 - Poor. 22 out of 106 reviews
Rating 2 - Terrible. 14 out of 106 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

Large space and comfortable bed, just be aware there is mold on the ceiling in the room we stayed. We had to leave after one day as there was no other rooms available. The contact was communicative but I could not get a refund.
Stayed 5 nights in Sep 2025

10/10 Excellent

Abdur

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025

8/10 Good

Lynette

Traveled with family
Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024

10/10 Excellent

Bonsung

Stayed 2 nights in Mar 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away !!!!!!

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024

4/10 Poor

AHMED

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024

10/10 Excellent

Nilesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya Times Square Suite

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023

4/10 Poor

Aram

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too old and damaged for comfort

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023

8/10 Good

Kit Fun

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Boon Chai

Stayed 2 nights in Oct 2023

2/10 Terrible

adzeim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed..

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021

2/10 Terrible

NORSHAHILA BINTI ABDUL

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021

2/10 Terrible

Zaid

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021

6/10 Okay

Safwan

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Arifin

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Wirdawati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Kok Liong

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020

10/10 Excellent

Azua

Stayed 1 night in Nov 2019

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services offered.

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Clean, comfortable, room is big
Stayed 2 nights in Jun 2019

2/10 Terrible

yak

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

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