The ZON All Suites Residences3.5 out of 5.0
Recent guest reviews
Its located very near Patronas towers which is almost where tourists or business travellers would want to stay. There is a Green line circular bus which is free very near, all other buses and metro stations are also very nearby. But......The noise from mosque /Azans are there till 11 in night while the nearby site construction next door goes on for 24 hrs, disturbing your sleep. From these two points its very disturbing. Rooms are big/suit type, shower, water etc good. Food ok, breakfast ok.
The room is big compare to other hotel but it's to old and maintenance not so good. My shower is problem and it's hard for my family to setting hot water. Breakfast is average because everyday is same Menu. Have problem with renovation or construction near the hotel because all excess has been block
Check in to the hotel at around 3pm. I booked 2x 2 bedroom suite as im travelling with a family of 8 people and we need kitchen to cook for my baby too. Now here are the problems/disappointment i faced. 1) rooms very smelly. They smell of dirty moist carpet. Which made my baby sneeze a few times every minute. 2) one of the kitchen door is locked. Eventhough we booked 2 same suites, the hotel front counter said because of some hotel policy, one of the room's kitchen have to be locked. 3) Aircon not working. 4) No hot water. 5) One of the TV does not work. 6) Toilet/bathrooms looks scary with water damage on the bottom of the doors. 7) Outdated furniture. Yes outdated. I stayed there before in the 90s when the hotel was named Travelodge and Centra. All the furnitures and hotel/room design are still the same. Even the exterior paint of the building. 8) Bumps and lumps all over the floor. I seriously thoughy the floor is going to collapse. 9) Rooms seriously look like a horror film. Feel goosebumps every time Im alone in the room or toilet. We called the front desk for no. 3, 4 and 5 problems and they said they will send a technician to our rooms to fix the problems. But after 20mins, still no show. Call again and the front desk said they already informed the technician and will infm them again. 10 mins later still no show. Went down to the front desk and ask to change to a better room but said they got no other room. And after a family discussion, we decided to check out after 30 mins stay. When we were checking out, miraculously, the front desk offered to change our rooms. ( Thought they said no other rooms available). But nope, sorry. We dont want to spoil our holiday. We rejected the offer and check in to other hotel instead. * We contected Agoda regarding this stay and queried if we can get some refund. We were told by Agoda that during our checking out process, the hotel staff told us that there will be no refund. But honestly, that did not happen. Hotel staff did not say anything regarding no refund. My father is my witness. He was there with me. Im sorry but the hotel staff is a liar. Overall experience made me feel like the hotel is scamming us. Was charged $400 for 2 nights stay but was given rooms that was unbearable. Plus no refund was given.
Hi all. It was a great stay at this hotel. It was perfect. The room is quiet big. My room is king size. So there are bath tub. The staff is friendly. The provide iron in the room. The negative comment is they didnt provide toothbrush and there is construction next to the hotel. Quite noisy bcs they are working 24hrs. But its okay. I enjoy staying here. The breakfast is yummy ❤️
We stayed 3 nights here, It was a little dated but super clean and comfortable. Central location and tasty breakfast. Close to free bus and train station as well as hop on hop off bus. Lovely bath in bathroom and a terrific pool, which we used.Would recommend.
Stayed on two occasions.First 1 bedroom Deluxe Suite which was spacious and had living Room and a small Dry Kitchenette with Microwave. Found good amenities and Breakfast included. As few reviews, there is a construction site next door but we did not experience serious disturbance. Staff was good and friendly. The place is quite old and some areas need refurbishment. Left our luggage for 13 days and we came back and stayed in a 2 Bedroom Superior Suite with full Kitchen facility. Both Bedrooms had attached Bathrooms. beds were comfortable and Apartment very Spacious. Higher Floor Suites are good for views and less noise. Overall we were happy with our extended stay.
Perfect hotel for family with spacious room. We stayed at 2 Bedroom #1307 with free bfast for 4pax. Cant complain much as their price is way too cheap compare to surrounding and clearly u get what u paid for. Bed is comfortable,u can cook in the room too. parking is free and easy to excess.
Good location near to KLCC, value for money and staff very helpful especially housekeeping maid assist to get the extra bed without delay, always smile. Room is big and clean. We will come back again. Thank you.
The staff is good & friendly. I like to stay here as the placed is situated at the KL City Center. I have a new refurbish room during my stay and i really enjoy my trip. Definitely will come back again in future.
The room are spacious, staff friendly & the price reasonable. The breakfast also good. Staying in 2 bedroom superior. It has living hall, kitchen, dining hall, 2 seperated bedroom attached with bathroom. Quite clean.
- Walking distance to Petronas Twin Towers and Suria KLCC Shopping Centre
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Kuala Lumpur City Centre, The ZON All Suites Residences is a leisurely stroll from popular sights such as Petronas Twin Towers and Suria KLCC Shopping Centre. This 3.5-star hotel welcomes guests with 185 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
Enjoy a bite to eat at Terracotta Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and 21-inch an LCD TV with satellite channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a minibar, free bottled water, and a safe.
The ZON All Suites Residences features an outdoor pool, a children's pool, and a fitness center. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a computer station.
Reviews from Trip Advisor
50.0% of guests recommend this hotelTotal of 582 reviews