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Aparthotel

THE FACE Suites Hotel

5.0 star property

Choose dates to view prices

Photo gallery for THE FACE Suites Hotel

Exterior
A modern hotel lobby with a long corridor, seating areas, and a television.
A modern hotel entrance with a glass facade, a silver car parked outside, and a person standing by the entrance.
A modern lobby with a curved reception desk, seating area, and large windows overlooking a pool.
2 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Place, KLCC Park
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪61 min drive‬

Room options

View all photos for One Bedroom Superior

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Superior

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Deluxe

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Superior

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Superior

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

Full-size fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

  • 880 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Bedroom

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 Bedroom

A modern living room with a grey sofa, a coffee table, and a TV mounted on the wall. There is a bookshelf with decorative items and a door leading to a laundry area.

Premier Room, 1 Bedroom

  • 1030 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Bedrooms

  • 1020 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Bedrooms

  • 1050 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Premier Room, 2 Bedrooms

A modern office with a desk, chair, and bookshelves.

Premier Room, 2 Bedrooms

  • 1325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier | In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Grand Premier

  • 1090 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 1 Bedroom

  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

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About the neighborhood

Kuala Lumpur

Located in Golden Triangle within a short walk of Petronas Twin Towers, THE FACE Suites Hotel is within a mile (2 km) of other popular sights such as KLCC Park. This 200-room, 5-star aparthotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.2 miles
  • Petronas Twin Towers - 14 min walk - 0.8 miles
  • Suria KLCC Shopping Centre - 14 min walk - 0.8 miles
  • KLCC Park - 15 min walk - 0.8 miles
  • Kuala Lumpur Tower - 19 min walk - 1.0 mile

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Deepblue - ‬1 min walk
  • ‪Evolution - ‬2 min walk

About this property

THE FACE Suites Hotel

At THE FACE Suites Hotel, guests enjoy 2 outdoor pools, a children's pool, and a gym. Valet parking is offered for MYR 40 per stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a rooftop terrace, free WiFi in public areas, and laundry facilities.
Each apartment is soundproofed and features a kitchenette with a refrigerator, a microwave, and a dishwasher. Guests can expect to find free WiFi and a 42-inch LED TV with satellite channels. The bathroom offers hair dryers, bathrobes, bidets, and slippers. Other standard amenities include a washer/dryer, an electric kettle, and free bottled water.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

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Star Suites KLCC
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  • Pool
  • Kitchen
  • Washer
  • Dryer
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$112 nightly
The price is $124
Jul 21 - Jul 22
Total with taxes and fees
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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with cable/satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 500 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at THE FACE Suites Hotel?

THE FACE Suites Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at THE FACE Suites Hotel?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on Jul 16, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to THE FACE Suites Hotel?

This aparthotel is situated in Golden Triangle within a short 17-minute walk of KLCC Park and also 20 minutes on foot from Pavilion Kuala Lumpur. You'll also find Suria KLCC Shopping Centre and Kuala Lumpur Tower less than a mile away.

Is there parking available at THE FACE Suites Hotel?

Yes, valet parking is offered for MYR 40 per stay and self parking is available for MYR 40 per day. Wheelchair-accessible parking is also available for guests.

Does THE FACE Suites Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 2 restaurants, and a bar/lounge at this aparthotel.

Does THE FACE Suites Hotel include a casino?

No, THE FACE Suites Hotel doesn't have a casino.

Will I find an indoor pool at THE FACE Suites Hotel?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about THE FACE Suites Hotel?

There are many amenities for couples at this aparthotel, including 2 restaurants and 2 outdoor pools plus some apartments feature a sauna.

Are there hot tubs at THE FACE Suites Hotel?

No, but some apartments at this aparthotel feature sauna.

Does THE FACE Suites Hotel have a restaurant with a breakfast menu?

No, THE FACE Suites Hotel doesn't have a restaurant that serves breakfast.

Will THE FACE Suites Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at THE FACE Suites Hotel.

Are there connecting rooms at THE FACE Suites Hotel?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from THE FACE Suites Hotel?

The closest major airport to THE FACE Suites Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is 16 mi away (37 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.8 mi away.

Are there rooms with balconies at THE FACE Suites Hotel?

No, there aren't any apartments with balconies at THE FACE Suites Hotel.

THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1001 out of 1766 reviews
Rating 8 - Good. 514 out of 1766 reviews
Rating 6 - Okay. 134 out of 1766 reviews
Rating 4 - Poor. 71 out of 1766 reviews
Rating 2 - Terrible. 46 out of 1766 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pramod

Liked: Cleanliness, check-in, communication, listing accuracy
Happy with my stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Rodrigo Enrique

Liked: Cleanliness, check-in, communication, listing accuracy
Food was really good and fresh, rooms are spacious and the view of the pool is amazing.Worth the money
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Toichi

Liked: Cleanliness, amenities, property conditions & facilities
Room size and amenities were very good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Muhammad Zain

Liked: Cleanliness, check-in, communication, listing accuracy
A truly outstanding stay — the hotel excels in both comfort and service. The rooms are exceptionally spacious, providing a sense of luxury and relaxation that is hard to find. The swimming pool is a standout feature, beautifully maintained and ideal for unwinding after a long day. Service throughout the hotel was impeccable, with staff demonstrating professionalism, attentiveness, and genuine hospitality. Every aspect of the experience was delivered to a high standard, making this a property I would highly recommend and gladly return to.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the apartment style hotel room: spacious, clean, beds are comfortable, bathroom is spacious. Breakfast buffet was great. Hotel location is good, walking distance to shopping centres and night market. Check in and out were fast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anusha

Liked: Cleanliness, amenities, property conditions & facilities
At the Faces hotel the room was good but the hot water is really hot so you need to be careful. The breakfast was an average. Location was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Prabhakaran

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel, enjoyed our stay would highly recommend.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Daewon

Disliked: Cleanliness
Room was ok. But there were 3 or 4 more accommodations had existed in the same building.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jamshid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Great Stay!

It was a good visit and the pool was amazing!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edith Castro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything The room has 2 bedrooms This is the best experience I ever have
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, communication
Massive apartment room. Nice and clean and very comfortable. Supplied bottles of water every morning which is a life saver
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Cedric

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are clean and it's pretty good value for the money. 5 star hotel rating is a bit generous considering the amenities are not that superb, and staff range from very friendly and helpful to a bit confused.The area is fairly central which is nice. Elevators are slow, especially to the pool, but it's not the biggest deal. Speaking of the pool, it's cool but rather crowded.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, amenities, communication
Excellent room, clean and spacious! Close to KLCC Suria (shopping and food) Good breakfast and friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Y C David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MAURIZIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super!!!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Muni

Liked: Cleanliness, property conditions & facilities
Overall a decent place to stay if having a short visit.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Vincent

Liked: Amenities, communication
Location is good
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Truong Vanhoang

Liked: Amenities
Clean and nice
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, room comfort, communication
Great stay Joy the server upstairs was amazing with many great recommendations. Highly recommend
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Abdurrahman

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The room was clean and spacious. Breakfast was great. The location was central and the towers were in walking distance. Unfortunately the infinity pool was crowded and very cold which was not great given that the weather was chilly.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Suman

Liked: Cleanliness, room comfort
Convenient
Stayed 2 nights in Nov 2025
Verified

8/10 Good

cc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed having a microwave fridge and eashing machine in the rrom loved the lay out. Staff was very efficient and helpful. Clean environment. The pool with a picturesque view. This place gives appartment vibes. Good location. Near station
Pool view
Gym
Bedroom 1
Pool view
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Khalid

Liked: Cleanliness, communication
The room was clean, functional, and tidied daily. While not the most luxurious, it was spacious enough for a comfortable stay. The pool and gym facilities were quite nice, and overall, the property is well-suited for a short visit of a few days. The reception and concierge staff were exceptionally polite and accommodating. My first assigned room had some issues—specifically, the bedroom air conditioning wasn't working properly, and the unit itself appeared worn, with stained floors and surfaces. When I raised these concerns, management first attempted to resolve the problems and then promptly moved me to a different unit.
Stayed 4 nights in Feb 2026