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Pollera

3.0 star property

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Photo gallery for Pollera

A buffet with various food options including pasta, salads, cheeses, and meats.
A hotel room with a bed, a desk with a chair, a TV, and a large window with curtains.
A modern kitchen with wooden cabinets, a built-in oven, and a stainless steel refrigerator.
A modern interior with a wooden staircase, a blue sofa, and a kitchen area.
A modern interior with a wooden staircase, skylights, and a dining area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ul.Szpitalna 30, Kraków, malopolskie, 31-024
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Room options

View all photos for Basic Single Room, 1 Twin Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Basic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

A hotel room with a bed, a desk, a TV, and a window with curtains.

Basic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for City Double Room, City View

A hotel room with a bed, a desk with a lamp, a TV, and a window with curtains.

City Double Room, City View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Single Room, 1 Twin Bed

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Basic Single Room, 1 Twin Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

A hotel room with a bed, a desk with a lamp, a TV, and a mirror.

Basic Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for City Double Room, City View

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

City Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, City View

A hotel room with a large bed, a desk with a chair, a small table, a mirror, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Bedroom, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom

A modern hotel room with a sofa, a glass-top table, a TV, a kitchen area, and a brick wall.

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment

A hotel room with two beds, a flat-screen TV mounted on the wall, a window with curtains, a bedside table with a lamp, and a small potted plant.

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Double Sofa Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment

A modern living room with a blue sofa, a wooden coffee table, a flat-screen TV, and a kitchen area in the background.

Family Apartment

8.0 out of 10
Very good
(2 reviews)
  • 614 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 3 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for Basic Twin Room

A hotel room with a bed, a desk with a lamp, a TV, a table with a vase of flowers, and a chair.

Basic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

A hotel room with a bed, a desk with a chair, a TV, and a large window with curtains.

Family Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Kraków

Located in Kraków Old Town, Pollera is adjacent to Royal Road and within a 5-minute walk of other popular sights like Main Market Square. This 42-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Planty Park - 2 min walk - 0.1 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Cloth Hall - 5 min walk - 0.3 miles

Getting around

  • Kraków Główny Station - 16 min walk
  • Łagiewniki Station - 20 min drive
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Karmello Chocolatier - ‬3 min walk
  • ‪Pijalnia Wódki i Piwa - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Szalone Widelce - ‬1 min walk
  • ‪Taj - ‬2 min walk

About this property

Pollera

Guests staying at Pollera enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is offered for PLN 100 per day. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a vending machine.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Phones are also standard.

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9.0 out of 10, Wonderful, 889 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 100 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; PLN 80 for adults and PLN 80 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Self parking fee: PLN 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków

Frequently asked questions

Is free cancellation available at Pollera?

Pollera provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pollera?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Pollera on Aug 2, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pollera?

This hotel is situated in Kraków Old Town, just steps from Royal Road, and within a 10-minute walk of Main Market Square and Galeria Krakówska. You'll also find Wawel Castle and Planty Park less than a mile away.

Is there parking available at Pollera?

Yes, parking is offered for PLN 100 per day.

Does Pollera include a casino?

No, Pollera doesn't have a casino.

Will I find an indoor pool at Pollera?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pollera?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a smart TV as well as a 24-hour front desk.

Are there hot tubs at Pollera?

No, there isn't a spa tub at this hotel.

Does Pollera have a restaurant with a breakfast menu?

Pollera offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Pollera allow pets to stay for free?

No, pets aren't allowed at Pollera.

Are there connecting rooms at Pollera?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Pollera?

The closest major airport to Pollera is John Paul II - Balice Airport (KRK), which is 10.6 mi away (28 minutes by car).

Are there rooms with balconies at Pollera?

No, you won't find guestrooms with balconies at Pollera.

Pollera Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 310 reviews
Rating 8 - Good. 81 out of 310 reviews
Rating 6 - Okay. 16 out of 310 reviews
Rating 4 - Poor. 4 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Armands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff and great breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very short walk from the train station and perfectly located. While I’m sure there are fancier places, the 60 złoty breakfast was an unbeatable and started each day right. The staff was very helpful and knowledgeable about goings on in there fabulously beautiful walled city.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Great hotel, good value and in a great location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 200yr old hotel Untouched, as was, absolute pleasure staying here Very helpful staff and great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities
Amazing hotel and great value for money!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and very big. Amazing space. Very clean and central. The staff were extremely helpful. Highly recommended
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and unique hotel located in the central area of Krakow. The staff was extremely helpful and friendly, the breakfast buffet is delicious and well worth the cost, and the location couldn’t be more perfect! Only two blocks from the square and surrounded by wonderful cafés and restaurants. I would highly recommend the Pollera and will definitely stay there again on another visit to Krakow.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is very convenient, close to many attractions and interesting places. The staff are friendly and always ready to help. The room was clean and comfortable. The only downside was that you could hear noise from the hallway, but it didn’t bother me much, just something to keep in mind. I enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and a wonderful boutique Hotel.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Josi

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious apartment, very convenient location. Only issue was the apartment we had was 3 floor walk-up, although it's common in Europe. Really glad to be 15 min from the train station and 10 min from the Main Square, perfect for tourists. Rooms were clean and beds and sofas comfortable. WiFi was spotty though.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean , comfortable rooms
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel with very friendly staff. Short walk from the square and a few mins from the train/bus station but located in a quiet street. Very easy to get a taxi from the small square opposite. Two convenience stores on the same street and plenty of others nearby.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent price, delicious breakfast and wonderful staff.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Yelena

Liked: Amenities
Great historical location , friendly staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and centrally located
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but that’s all I needed. It had everything required plus charm. Staff was wonderful. Breakfast was worth paying extra for. Great location and reasonable price. Would very much recommend!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again, perfect location.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with helpful staff in the center of Krakow.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, everything is clean which is essential. Reasonable price , highly recommended
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Yongjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

WILLIAM

Liked: Staff & service, amenities
Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, historical, centrally located, and the staff is very kind.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! The staff makes the difference!
Stayed 1 night in Jun 2025