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PURO Kraków Stare Miasto

Property class: 4
VIP Access

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Photo gallery for PURO Kraków Stare Miasto

A spacious hotel lobby with high ceilings, large windows, and a central seating area with multiple tables and chairs.
A kitchen with a marble countertop, wooden stools, and a glass backsplash.
A modern multi-story building with large windows and a flat facade.
A modern living room with a large window, a sofa, a chair, and a coffee table with a vase.
An outdoor cafe with round tables and green chairs, surrounded by a glass fence and greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
ul. Ogrodowa 10, Kraków, Lesser Poland, 31-155
  • Place, Planty Park
    ‪5 min walk‬
  • Place, Kraków Barbican
    ‪5 min walk‬
  • Place, Main Market Square
    ‪12 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Queen

A hotel room with a bed, a nightstand, a lamp, and artwork on the wall.

Classic Queen

9.0 out of 10
Wonderful
(33 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Suite

A modern living room with a large window, a sofa, a chair, and a coffee table with a vase.

Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Deluxe Queen

A neatly made bed with a patterned blanket, a bedside lamp, and a nightstand with a book.

Deluxe Queen

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Twin

A hotel room with two beds, a wooden headboard, a TV, a chair, and a large window with curtains.

Classic Twin

8.0 out of 10
Very good
(13 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Single

A hotel room with a bed, a desk with a laptop, a TV, and artwork on the wall.

Classic Single

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Classic Plus Twin

A hotel room with two beds, a wooden headboard, a TV, a chair, and a large window with curtains.

Classic Plus Twin

  • City view
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Plus King

A hotel room with a bed, a TV mounted on the wall, a small table with a vase, and a chair.

Classic Plus King

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Kraków

Located in Kraków City Centre, PURO Kraków Stare Miasto is next to Galeria Krakówska and Royal Road. This 138-room, 4-star hotel has free in-room WiFi along with a gym and a 24-hour business center.

What's nearby

  • Galeria Krakówska - 1 min walk - 0.1 miles
  • Royal Road - 2 min walk - 0.1 miles
  • Planty Park - 5 min walk - 0.3 miles
  • Kraków Barbican - 5 min walk - 0.3 miles
  • Main Market Square - 12 min walk - 0.7 miles

Getting around

  • Kraków Główny Station - 8 min walk
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • John Paul II - Balice Airport (KRK) - 33 min drive

Restaurants

  • ‪Green Caffè Nero - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Buczek - ‬1 min walk
  • ‪Berlin Döner Kebap - ‬3 min walk
  • ‪McCafé - ‬3 min walk

About this property

PURO Kraków Stare Miasto

Guests of PURO Kraków Stare Miasto enjoy a gym, free WiFi in public areas, and conference space. If you drive, self parking is PLN 120 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 140 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, free use of bicycles, and express check-out.
Guests can expect 49-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include tablet computers, coffee makers, and free international calls.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 85 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for PLN 120.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 85 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 120 per day
  • Rollaway bed fee: PLN 120.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel PURO
Hotel PURO Krakow
Krakow PURO
Krakow PURO Hotel
PURO Hotel
PURO Hotel Krakow
PURO Krakow
PURO Krakow Hotel
PURO Krakow Stare Miasto Hotel
PURO Stare Miasto Hotel
PURO Stare Miasto
PURO Krakow Stare Miasto Hotel
PURO Krakow Stare Miasto Kraków
PURO Krakow Stare Miasto Hotel Kraków

Frequently asked questions

Is free cancellation available at PURO Kraków Stare Miasto?

PURO Kraków Stare Miasto provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at PURO Kraków Stare Miasto?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at PURO Kraków Stare Miasto on Nov 15, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near PURO Kraków Stare Miasto?

This hotel is situated in Kraków City Centre, just steps from Galeria Krakówska and Royal Road, and within a short walk of Kraków Barbican. You'll also find Main Market Square and Wawel Castle within a short drive.

Is there parking available at PURO Kraków Stare Miasto?

Yes, parking is offered for PLN 120 per day. Though parking is limited parking, wheelchair-accessible parking and bicycle parking are also available.

Does PURO Kraków Stare Miasto have a casino?

No, PURO Kraków Stare Miasto doesn't have a casino.

Is there an indoor pool at PURO Kraków Stare Miasto?

No, there is no indoor pool at this hotel.

What do couples enjoy most about PURO Kraków Stare Miasto?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Are there hot tubs at PURO Kraków Stare Miasto?

No, there isn't a spa tub at this hotel.

Does PURO Kraków Stare Miasto have a restaurant with a breakfast menu?

Yes, PURO Kraków Stare Miasto serves buffet breakfast each morning for a surcharge from its restaurant.

Does PURO Kraków Stare Miasto allow pets to stay free of charge?

Yes, cats and dogs stay free at PURO Kraków Stare Miasto and the property also provides food and water bowls.

Are there connecting rooms at PURO Kraków Stare Miasto?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to PURO Kraków Stare Miasto?

The closest major airport to PURO Kraków Stare Miasto is John Paul II - Balice Airport (KRK), which is 11.6 mi away (33 minutes by car).

Are there rooms with balconies at PURO Kraków Stare Miasto?

No, there aren't any guestrooms with balconies at PURO Kraków Stare Miasto.

PURO Kraków Stare Miasto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and perfect for the stay. The location is very close to the shop mall, the train station and the old square.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is clean and nice place to stay close to railway station. Good option to stay one night before your flight from Krakow
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location next to shopping centre and train station. Smart funky hotel. Free bike hire which was great . Overall good experience. Will visit again if in Krakow again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and efficient. The manager was especially accommodating to my specific needs. The free bike rental was appreciated and the coffee in the lobby excellent and always available.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. The rooms were very clean, and the maid service came every day. The staff were very friendly, helpful, and always willing to assist. Nothing was ever too much trouble. This was our second time staying at the PURO Hotel in Kraków, and we will definitely be staying again. We highly recommend it!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super happy with my stay. Nice room, clean, tasty breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice chilled hotel in a good location (10 mins walk from the main square, and across the road from the train station and very large shopping mall . Staff super friendly and helpful, bedrooms really nice - with amazingly comfortable king size bed and almost silent air-con. Rain shower is excellent. The breakfast is superb - great choices and really nice made to order food - the avocado on toast with Poached egg was excellent ! - highly recommend this hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room. Really liked the tablet interface. Overall good experience. Only downside is that I was supposed to have a 20% off from restaurant bill, which the restaurant was unaware off. Will go back again.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location nerar Station
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, comfy beds
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms, staff, location - everything was great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Clean room, great breakfast buffet, and great location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, location, staff, breakfast!
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed at the design of the room which managed to maximise the limited space in a functional and aesthetic way. Though the premise was busy on our one night stay the effective room insulation and quality of bed ensured a good nights sleep. Staff at check in were both pleasant and efficient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Would highly recommend.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely breakfast.
Breakfast a la carte
The view from the window
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location close to the center few minutes walking Good rooms. Free coffe tea at the lobby.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. I had a wonderful time. The staff was very nice and respectful. They had great service awareness. They were two ladies at the concierge (front desk) that worked in the morning of April 5 2026, they were wonderful and professional. The bartender at night, a gentleman I think his name Oscar or Albert. He’s amazing he worked that weekend from April 3-5.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in excellent condition, great location, good restaurant, very clean and quiet.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was fault less. Rooms were very clean, modern and serviced every day. Breakfast was good value with plenty of options. Staff very friendly and helpful. The complimentary hot drinks all day was a great touch.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to the train station
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean rooms and great location
Stayed 2 nights in Mar 2025