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Metropolo by Golden Tulip

4.0 star property
Art Deco hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Metropolo by Golden Tulip

Property amenity
Reception
Business center
Property entrance
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

View in a map
Orzechowa 11, Kraków, Lesser Poland, 30422
  • Place, Park Handlowy Zakopianka
    ‪5 min walk‬
  • Place, Sanctuary of Divine Mercy
    ‪17 min walk‬
  • Place, Bonarka City Centre
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Eco-friendly toiletries, hair dryer, slippers, towels

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Bathroom sink

Classic Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kraków

Located in Borek Fałęcki Zachód within a short walk of Park Handlowy Zakopianka, Metropolo by Golden Tulip is within 2 miles (3 km) of other popular sights such as Sanctuary of Divine Mercy. This 220-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Park Handlowy Zakopianka - 5 min walk - 0.3 miles
  • Sanctuary of Divine Mercy - 17 min walk - 0.9 miles
  • Bonarka City Centre - 4 min drive - 2.0 miles
  • WRT 2.0 Kapelanka - 4 min drive - 2.2 miles
  • Park Kurdwanow - 5 min drive - 2.0 miles

Getting around

  • Turowicza Station - 11 min drive
  • Łagiewniki Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 18 min drive

Restaurants

  • ‪Między Nami - ‬6 min drive
  • ‪4 Seasons - ‬6 min drive
  • ‪MAX Premium Burgers - ‬7 min walk
  • ‪Tutti Santi - ‬13 min walk
  • ‪Mini Bar - ‬11 min walk

About this property

Metropolo by Golden Tulip

Art Deco hotel with a fitness center and a sauna
Guests staying at Metropolo by Golden Tulip enjoy a gym, a sauna, and free WiFi in public areas. If you drive, self parking is PLN 40 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 110 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, access to locker space, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a terrace.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 45 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Sauna

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Conference center (23,142 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (23 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in hallways (24 inches high)
  • Handrails in stairways (24 inches high)
  • Low-height counter and sink (24 inches high)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PLN 150 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 30 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Metropolo Golden Tulip Hotel Krakow
Metropolo Golden Tulip Hotel
Metropolo Golden Tulip Krakow
Metropolo Golden Tulip
Metropolo by Golden Tulip Hotel
Metropolo by Golden Tulip Kraków
Metropolo by Golden Tulip Hotel Kraków

Frequently asked questions

Is a free cancellation option available at Metropolo by Golden Tulip?

Metropolo by Golden Tulip provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see close to Metropolo by Golden Tulip?

This hotel is situated in Borek Fałęcki Zachód within a short 7-minute walk of Park Handlowy Zakopianka. You'll also find Main Market Square and Wawel Castle within a short drive.

Is there parking available at Metropolo by Golden Tulip?

Yes, parking is offered for PLN 40 per day. Accessible parking is also available for guests.

Does Metropolo by Golden Tulip include a casino?

No, Metropolo by Golden Tulip doesn't have a casino.

Will I find an indoor pool at Metropolo by Golden Tulip?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Metropolo by Golden Tulip?

Amenities that appeal to couples at this hotel include a minibar, a turndown service, and slippers.

Does Metropolo by Golden Tulip have a hot tub?

No, but this hotel does have a sauna.

Does Metropolo by Golden Tulip have a restaurant with a breakfast menu?

Yes, Metropolo by Golden Tulip serves buffet breakfast each morning for a surcharge from its restaurant.

Will Metropolo by Golden Tulip allow pets to stay for free?

Although they can't stay for free, pets are welcome at Metropolo by Golden Tulip for a fee of PLN 50 per pet, per day. The property also provides food and water bowls.

Does Metropolo by Golden Tulip have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Metropolo by Golden Tulip?

The closest major airport to Metropolo by Golden Tulip is John Paul II - Balice Airport (KRK), which is 11.3 mi away (18 minutes by car).

Can I book a room with a balcony at Metropolo by Golden Tulip?

No, at Metropolo by Golden Tulip, there aren't any guestrooms that list a balcony.

Metropolo by Golden Tulip Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 173 reviews
Rating 8 - Good. 49 out of 173 reviews
Rating 6 - Okay. 5 out of 173 reviews
Rating 4 - Poor. 3 out of 173 reviews
Rating 2 - Terrible. 4 out of 173 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Karapet

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 8 nights in Jul 2025

10/10 Excellent

Vanessa

Stayed 7 nights in Jul 2025

10/10 Excellent

LUKASZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel no complaints whatsoever lovely staff will retun
Stayed 3 nights in Jun 2025

10/10 Excellent

Gautam Dhananjay

Stayed 1 night in Jul 2025

10/10 Excellent

Ewa

Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.
Stayed 3 nights in Jun 2025

10/10 Excellent

LUKASZ

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lucinda

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean. Easy access to public transportation
Stayed 4 nights in May 2025

8/10 Good

dorota

Stayed 2 nights in May 2025

8/10 Good

Michal, Bristol

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, professional, and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

David Alejandro Borizon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.
Stayed 4 nights in May 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, clean and very friendly staff
Stayed 2 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Dariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kojiro

Stayed 4 nights in Jan 2025

10/10 Excellent

Krystian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

LUKASZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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