Holiday Inn Krakow City Centre by IHG

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Holiday Inn Krakow City Centre by IHG

Exterior
Property preview
Property amenity
Daily buffet breakfast (PLN 100 per person)
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Place, Royal Road
    ‪2 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, St. Mary's Basilica
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Dining)

  • 1076 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds (With Sofa)

9.4 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kraków

Located in Kraków City Centre, Holiday Inn Krakow City Centre by IHG is within a 10-minute walk of popular sights such as Main Market Square and St. Mary's Basilica. This 236-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Royal Road - 2 min walk - 0.1 miles
  • Main Market Square - 6 min walk - 0.4 miles
  • St. Mary's Basilica - 6 min walk - 0.4 miles
  • Cloth Hall - 8 min walk - 0.5 miles
  • Wawel Castle - 12 min walk - 0.7 miles

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Indian Flame - ‬2 min walk
  • ‪Vegab - ‬2 min walk
  • ‪Pierogarnia Krakowiacy - ‬4 min walk
  • ‪The City Restaurant - ‬1 min walk
  • ‪Prosciuttko Panino e Vino - ‬3 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at Holiday Inn Krakow City Centre by IHG enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for PLN 120 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, a business center, and laundry facilities.
Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Electric kettles, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (16,684 square feet of space)

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PLN 160.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Krakow City Centre by IHG?

Holiday Inn Krakow City Centre by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Krakow City Centre by IHG?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre by IHG on Dec 21, 2025 start from $95.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Krakow City Centre by IHG?

This hotel is situated in Kraków City Centre within a short 6-minute walk of Main Market Square and also 13 minutes on foot from Wawel Castle. You'll also find Planty Park and Little Market Square less than a mile away.

Will I be able to park at Holiday Inn Krakow City Centre by IHG?

Yes, parking is offered for PLN 120 per day. Though parking is limited, accessible parking is also available.

Is there a spa available at Holiday Inn Krakow City Centre by IHG?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, and couples treatments.

Does Holiday Inn Krakow City Centre by IHG have a casino at the property?

No, Holiday Inn Krakow City Centre by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Krakow City Centre by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Krakow City Centre by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant with al fresco dining, and a full-service spa.

Are there hot tubs at Holiday Inn Krakow City Centre by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Krakow City Centre by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Krakow City Centre by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Holiday Inn Krakow City Centre by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Krakow City Centre by IHG for a fee of PLN 60 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Holiday Inn Krakow City Centre by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Krakow City Centre by IHG?

The closest major airport to Holiday Inn Krakow City Centre by IHG is John Paul II - Balice Airport (KRK), which is 10.2 mi away (31 minutes by car).

Can I book a room with a balcony at Holiday Inn Krakow City Centre by IHG?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy resort or city views.

Does Holiday Inn Krakow City Centre by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Krakow City Centre by IHG.

Holiday Inn Krakow City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kirtikumar

Liked: Amenities
Best part was very near to city centre and room was very specious and clean.
Stayed 4 nights in Aug 2025

2/10 Terrible

Brad

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel at all, we arrived at 10:30 fully knowing and understanding our room would not be ready, however we retuned at 1:30 (politely asking if the room was ready or any updates on a time) and then again at 2:30 but after watching numerous other families and flight crews we asked again and they said our room still wasn’t ready. We finally checked in at 3:38. While not happy at all, I didn’t speak to the manager until I checked out. To be honest I was just going to let it go but after talking with their manager Anna (I’ll leave her last name out in this correspondence) , and not receiving a simple “I’m sorry we couldn’t assist you” or any understanding of my point of view, I felt I had to warn other travelers not to expect to any basic courtesy that you would expect to receive.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kari

Stayed 2 nights in Aug 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn is a safe choice. It's a decent hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Miljan

Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel with a comfortable entrance, large enough to get on and off a taxi with a wheelchair without a rush in such a central Cracow location. Staff were very helpful and rooms were nice and clean.
Stayed 2 nights in Jul 2025

8/10 Good

Jose, Lewisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm deeply appreciative of Robert's efforts in coordinating our train journey to Berlin through the online platform—no small feat—and for his invaluable guidance with local attractions.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location right between the old town and Kraków Grzegórzki. Friendly staff, including a helpful concierge and a wide range of sweet and savory options at the breakfast buffet, including vegetarian, halal and gluten free choices. The room was large and had a big firm bed with a very nice bathroom. Would recommend
Stayed 4 nights in Jul 2025

8/10 Good

maurice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient locay
Stayed 1 night in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location. quiet and clean. super close to old town (like a block) and across the street from two great coffee shops (don't need any breakfast buffet). very helpful manager who is looking out for you. GREAT!
Stayed 2 nights in Jun 2025

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities
no swimming pool
Stayed 4 nights in Jun 2025

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, amenities
Very friendly staff. Close to historic landmarks. Many dining options around. Definitely recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miroslaw

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super opieka i gościnność.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast Room Service Just perfect
Stayed 2 nights in Jun 2025

8/10 Good

Miklos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking operation should be more effective
Stayed 3 nights in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Christopher john

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susanne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good value for money. Very welcoming on arrival and check in was easy. Fantastic selection available for breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ilan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Krakow

Excellent hotel really well placed - few minutes to main square and tram stops outside. Staff were aways polite and attentive, room was big enough and cleaned each day, would recommend and use again.
Stayed 3 nights in May 2025