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Recent guest reviews

Beautiful hotel, conveniently located, and close to the places we wanted to visit. Would stay there again!

The hotel staff did a great job accommodating our needs. Everyone was very friendly and helpful. The hotel was beautiful and charming on the outside but very modern and clean on the inside.

Just five minutes walk from the old town square of Krakow. We were put in a room designed for disabled people. So there was no bath, just a shower. We arrived very late in the day so couldn't be bothered to complain or ask to move rooms once we had unpacked.. Main courtyard was under reconstruction so the ambiance shown in the photographs was missing.

Very nice hotel, within walking distance of the main square. Staff were very friendly and helpful. Rooms were clean. Breakfast was a bit expensive and free wifi in the lobby. You have to use a cable modem to use the internet in the room.

The hotel is located in a great location, and close to to the main square. This is the place to stay.

The hotel is very short walking distance to Stare Miasto, and all the sights, attractions, and restaurants around the main square. The staff were wonderful and very accommodating, and all spoke English so communication was not a problem. The little courtyard in front of the hotel keeps it away from street noise, and the hotel was very quiet on the whole.

The location of this hotel was perfect, but the rest of the hotel experience was lackluster. We felt rushed at check-in and check-out, i.e. the receptionist just wanted to get rid of us, the small, dark, bathroom in our "executive" room had zero counterspace and thus the toilet was way too close to the sink area--with the toilet brush suspended right between--gross. The A/C did not cool our room--so we basically had the fan of the unit blowing the whole time. The internet was intermittent, and staff were unapologetic when it did not work--only confirming, "Yup, it must be down" when we'd inquired. Our overall impression of the people in Krakow was pleasant, as they do cater to toursists, yet this hotel -- supposedly the "creme de la creme" in Krakow--is kind of a joke. Parking was 70 Zloty (about 20 Euro) per night which I thought was high for Poland, and breakfast wasn't included in the rate either. Guests can do much better out on the town locally for a delicious breakfast for circa 20 Zloty vice 60 which this hotel charged--preposterous!

The location of the hotel was great. It was close to the Cloth Hall, Wawel castle and even a taxi rank. However, it was not very close to the train station (at least a 15-20 min walk, not great with luggage). The service was exceptional and friendly. We had no complaints. The room, especially for Europe was very spacious and clean and comfortable. The only beef I had was the lack of wifi in the rooms. You could only connect via cable and my very thin Mac Air does not allow cable connection. I know that's not true of all computers but a wifi connection would just be more convenient, especially since the lobby and bar area did have wifi. However, I would highly recommend this hotel. They even arrange car and driver to take you on various sightseeing trips. The prices were not bad either.

An excellent location next to the Old town - a five minutre walk to The Hard Rock Cafe! Friendly and helpful staff ...

This hotel was very convenient...we walked all over Krakow using it as our base, stopping back in mid afternoon to warm up.

Clean hotel close to central square and jewish quarter. Very friendly and effecient staff

Great helpful staff. Five minutes to central square and ten to Jewish quarter and castle.

Great hotel with good rooms. Friendly and really careful staff. Would love to stay there again

This hotel is perfectly located between the old town and Kazimierz neighborhoods. It's an easy walk to any of the main attractions. The room was very large, especially by European standards, clean, and well appointed. The staff were very friendly and helpful. It was one of the more expensive hotels when I searched, but a great value for the location and quality of the room.

Great location. Very nice clean facility.

Big room,ideal location in downtown Krakow,all amenities taken care of in finest Holiday Inn tradition. On the minus side: They were offering breakfast "on special" for 50 zloty,about $17 which is absurd.Also I found one of the late evening counter attendants to be surly and unhelpful.I was asking for streetcar directions,and he suggested I walk with my luggage to the train station.This is a distance of over one mile.

5 minute walk to city center and all its beauty. Many many nice shops and restuarants. Very good restuarant in hotel. Friendly staff, free parking ! ( at a best western right now and they charge 20 Euro's for parking ! ) No need to look for any other hotels while in Krakow !

Clean hotel ,friendly and proffesional staff,great location minutes from Old Market Square without noisy crowds of Old Town streets. Good breakfast selections.Nice expierence from this interesting and romantic city.

Wielopole 4 Krakow Lesser Poland

Hotel highlights

  • Walking distance to Main Market Square and Wawel Castle
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Krakow City Centre, Holiday Inn Krakow City Centre is within a 10-minute walk of popular sights such as St. Mary's Basilica and Cloth Hall. This 236-room, 5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a fitness center.


Dining

Enjoy dining at Impresja, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All of Holiday Inn Krakow City Centre's 236 rooms are air-conditioned and have an array of amenities, including minibars, electric kettles, and free bottled water. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Safes, phones, and ironing boards are also standard.


Property features

Guests of Holiday Inn Krakow City Centre enjoy a fitness center, free WiFi in public areas, and a conference center. Self parking is offered for PLN 90 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, free newspapers, and laundry facilities.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Presidential Suite, Non Smoking

1 King Bed | Sleeps 4

Executive Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Krakow City Centre

Everyone (2) Couples (11) Business (1) Family (1) Friends (2) Other (4)
5
Everyone

By on Apr 25, 2019

5
Partner Couples

Beautiful hotel, conveniently located, and close to the places we wanted to visit. Would stay there again!

By , from Sun City West, us on Apr 22, 2019

5
Everyone

By on Dec 12, 2018

5

honeymoon get away

Couples

The hotel staff did a great job accommodating our needs. Everyone was very friendly and helpful. The hotel was beautiful and charming on the outside but very modern and clean on the inside.

By on Jul 10, 2015

4

good location

Couples

Just five minutes walk from the old town square of Krakow. We were put in a room designed for disabled people. So there was no bath, just a shower. We arrived very late in the day so couldn't be bothered to complain or ask to move rooms once we had unpacked.. Main courtyard was under reconstruction so the ambiance shown in the photographs was missing.

By on Aug 25, 2013

4

krakow trip

Friends

Very nice hotel, within walking distance of the main square. Staff were very friendly and helpful. Rooms were clean. Breakfast was a bit expensive and free wifi in the lobby. You have to use a cable modem to use the internet in the room.

By on Nov 13, 2012

5

checking out krakow

Other

The hotel is located in a great location, and close to to the main square. This is the place to stay.

By on Sep 4, 2012

5

terrific hote, terrific location

Couples

The hotel is very short walking distance to Stare Miasto, and all the sights, attractions, and restaurants around the main square. The staff were wonderful and very accommodating, and all spoke English so communication was not a problem. The little courtyard in front of the hotel keeps it away from street noise, and the hotel was very quiet on the whole.

By on Jul 12, 2012

3

lackluster

Couples

The location of this hotel was perfect, but the rest of the hotel experience was lackluster. We felt rushed at check-in and check-out, i.e. the receptionist just wanted to get rid of us, the small, dark, bathroom in our "executive" room had zero counterspace and thus the toilet was way too close to the sink area--with the toilet brush suspended right between--gross. The A/C did not cool our room--so we basically had the fan of the unit blowing the whole time. The internet was intermittent, and staff were unapologetic when it did not work--only confirming, "Yup, it must be down" when we'd inquired. Our overall impression of the people in Krakow was pleasant, as they do cater to toursists, yet this hotel -- supposedly the "creme de la creme" in Krakow--is kind of a joke. Parking was 70 Zloty (about 20 Euro) per night which I thought was high for Poland, and breakfast wasn't included in the rate either. Guests can do much better out on the town locally for a delicious breakfast for circa 20 Zloty vice 60 which this hotel charged--preposterous!

By on May 6, 2012

4

can't complain...much

Couples

The location of the hotel was great. It was close to the Cloth Hall, Wawel castle and even a taxi rank. However, it was not very close to the train station (at least a 15-20 min walk, not great with luggage). The service was exceptional and friendly. We had no complaints. The room, especially for Europe was very spacious and clean and comfortable. The only beef I had was the lack of wifi in the rooms. You could only connect via cable and my very thin Mac Air does not allow cable connection. I know that's not true of all computers but a wifi connection would just be more convenient, especially since the lobby and bar area did have wifi. However, I would highly recommend this hotel. They even arrange car and driver to take you on various sightseeing trips. The prices were not bad either.

By on Mar 6, 2012

Holiday Inn Krakow City Centre

Wielopole 4, Krakow, Lesser Poland 31-072
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