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Campanile PRIME Krakow Old Town

3.0 star property

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Photo gallery for Campanile PRIME Krakow Old Town

Daily buffet breakfast (PLN 55 per person)
Lobby
Junior Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Exterior
Junior Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Ul Sw Tomasza 34, Kraków, Lesser Poland, 31-023
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪5 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kraków

Located in Kraków Old Town within a 5-minute walk of Main Market Square, Campanile PRIME Krakow Old Town is within a mile (2 km) of other popular attractions like Wawel Castle. This 106-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Planty Park - 1 min walk - 0.1 miles
  • Main Market Square - 5 min walk - 0.3 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Cloth Hall - 6 min walk - 0.4 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 17 min walk
  • John Paul II - Balice Airport (KRK) - 36 min drive

Restaurants

  • ‪Bull Pub - ‬3 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪Moaburger - ‬2 min walk
  • ‪Wódka - ‬2 min walk
  • ‪eHerbaty - ‬3 min walk

About this property

Campanile PRIME Krakow Old Town

Campanile PRIME Krakow Old Town features free WiFi in public areas, meeting rooms, and conference space. If you drive, self parking is PLN 120 per night, or you can take advantage of the airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, a library, and free newspapers.
TVs come with cable channels, and guests can stay connected with free WiFi. Electric kettles, phones, and desks are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Free WiFi
  • Air conditioning
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8.6 out of 10, Excellent, 294 reviews
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The price is $97
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; PLN 55 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Campanile Bar
  • Campanile Restaurant

Things to do

  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,959 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per night
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for PLN 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Self parking fee: PLN 120 per night
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Campanile Cracovie
Campanile Cracovie Hotel
Campanile Cracovie Hotel Krakow
Campanile Cracovie Krakow
Campanile Cracovie
Campanile Krakow Old Town Hotel

Frequently asked questions

Is a free cancellation option available at Campanile PRIME Krakow Old Town?

Campanile PRIME Krakow Old Town provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of Campanile PRIME Krakow Old Town?

This hotel is situated in Kraków Old Town within a short 5-minute walk of Main Market Square and also 16 minutes on foot from Wawel Castle. You'll also find Royal Road and Planty Park less than a mile away.

Is there parking available at Campanile PRIME Krakow Old Town?

Yes, parking is offered for PLN 120 per night. Accessible parking is also available for guests.

Does Campanile PRIME Krakow Old Town include a casino?

No, Campanile PRIME Krakow Old Town doesn't have a casino.

Is there an indoor pool at Campanile PRIME Krakow Old Town?

No, there is no indoor pool at this hotel.

Is Campanile PRIME Krakow Old Town good for couples?

Couples will appreciate amenities like a bar, a restaurant, and free evening reception at this hotel.

Does Campanile PRIME Krakow Old Town have a hot tub?

No, this hotel doesn't have a spa tub.

Does Campanile PRIME Krakow Old Town have a restaurant that serves breakfast?

Yes, Campanile PRIME Krakow Old Town serves buffet breakfast for a surcharge each morning at Campanile Restaurant.

Does Campanile PRIME Krakow Old Town allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Campanile PRIME Krakow Old Town for a fee of PLN 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Campanile PRIME Krakow Old Town?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Campanile PRIME Krakow Old Town?

The closest major airport to Campanile PRIME Krakow Old Town is John Paul II - Balice Airport (KRK), which is 10.6 mi away (36 minutes by car).

Can I book a room with a balcony at Campanile PRIME Krakow Old Town?

No, there aren't any guestrooms with balconies at Campanile PRIME Krakow Old Town.

Campanile PRIME Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 930 reviews
Rating 8 - Good. 402 out of 930 reviews
Rating 6 - Okay. 97 out of 930 reviews
Rating 4 - Poor. 21 out of 930 reviews
Rating 2 - Terrible. 3 out of 930 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 3 nights in Nov 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient central location. Spacious, modern rooms with essentials.
Stayed 3 nights in Nov 2025

10/10 Excellent

David, Tyne and Wear

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for city break staff fantastic and rooms lovely definitely be back o breakfast lovely to cheers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is at prime location close tom the square. Also close to the pick up areas for tours. lots of res
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, Arlington

Stayed 1 night in Oct 2025

10/10 Excellent

Vladyslav

Stayed 1 night in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. Near everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pawel

Stayed 5 nights in Sep 2025

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms directly above electrical riser cupboard making a very loud buzzing noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, perfect location

We really enjoyed staying at this hotel. It was very clean, and the staff was very nice. The breakfast was very good with a lot of choices. The hotel is a great location. Right on a beautiful park, close to trams and right in Old Town. Just a 10-minute walk and you are in the huge square in the middle of old town with lots of choices of restaurants. This hotel exceeded our expectations in location, breakfasts, clean rooms, and staff very friendliness.
Stayed 4 nights in Sep 2025

10/10 Excellent

SHELBY, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Westminster

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very good location, clean and overall was pleased with the choice. The hotel is only about 2 blocks off the square and about 3 blocks from a major shopping center. I bought a bunch of suit jackets at the mall.. loved the whole area. Evenings are wonderful in the area with the restaurants and the people walking in the streets and the park. Only negative was at breakfast there was a girl that had a pretty nasty attitude. Short girl, with black crew cut hair in her twenties. The first breakfast she said something to me in polish I assumed and I said "oh sorry I only speak english". Then she yelled at me "I AM SPEAKING ENGLISH". She was apparently asking for my room number, but didn't sound anything like English. That's ok she couldn't speak clearly enough, but to get nasty and chew me out, not normal. I said sorry about 4 times.. she just was silent to me and weird looks. I try and speak Spanish at times and people may not understand me, but I wouldn't ever dream of chewing someone else for my clarity. Then each and every day she would not clear my table, but do everyone near me. Give me looks, kinda ignoring, Weird, weird. I'm an easy going, nice guy and polite. No reason to have an attitude like this. All the other employees there were very nice. Overall I would highly recommend this place. Breakfast food was great. It's not a fancy hotel, but clean and perfect location for quick in and out. Price was reasonable. Thanks
Stayed 5 nights in Sep 2025

6/10 Okay

Mark

Few things not working

It was ok, a few things could have been better namely aircon ineffective, couldn’t get bath tap working, hairdryer didn’t work. Good location though.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old town Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Svitlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and my mother in law liked tthe hotel. The stuff was extremy helpful and pleasant.
Stayed 1 night in Jul 2025

8/10 Good

mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place clean good staff
Stayed 3 nights in Aug 2025

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new hotel with spacious rooms; great location with an easy walk from both old town sites and train station; only issue was no direct temperature control in the room, so was a bit warm for sleeping at night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Campanile Krakow Old Town a few times now. This year, our stay was wonderful, as always. We appreciate the spacious and comfortable rooms and the clean and modern restrooms. Although the a/c was not cooling the rooms, they kindly supplied standing fans which helped immensely. The location is perfect for visiting the Old Town, and the staff are always kind and helpful. We look forward to our next stay in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Izabela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the Rynek, shopping, many restaurants. Would definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

This is a very nice hotel. An excellent three star witha good breakfast. I would stay again everytime I visit. Great location.
Stayed 3 nights in Jul 2025

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
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Stayed 2 nights in Jul 2025

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