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Campanile Cracovie

3.0 out of 5.0

Recent guest reviews

We stayed here for a few nights recently. The hotel is on the edge of the Old Town overlooking a park. It is very convenient to walk to locations in the Old Town, including the castle. It also only took about 20 minutes to walk over to Kazimerz. The staff were friendly and the rooms very clean.

The Camponile has a great location just on the old town and a less than 10 minute walk from the station. The hotel was very clean throughout and served a good breakfast at guest friendly times​. Spacious room and comfortable bed at a budget price, perfect for a city break stay in the stunning city of Krakow. Would definitely return and recommend.

We found this hotel to be clean & well cared for by a lovely, helpful staff. The proximity to the central square, parks and many interesting museums & shops was perfect for tourists on foot. The staff were very helpful in setting up excellent personalised trips at very reasonable prices. A perfect choice for those wanting to sample this delightful city!

me & my partner stayed for 4 nights in May. hotel is excellent, brilliant location, clean, comfortable. rooms could do with a few extra towels & pillows but were very well maintained & serviced. what failed it was reception staff. no smiles, no welcome, no friendliness at all. ask them for some milk for tea & they look at you as if you've asked for their paycheck. asked about a salt mine tour to be told it would cost almost DOUBLE what the tour companies charge. on checking out, we asked the (uninterested) girl behind the desk to call a taxi to take us to the airport, and a week later found that it appeared they had taken the taxi fare from my account AFTER we'd already paid our bill. this was despite paying the driver in cash, since neither the girl NOR the driver told us this would be the case. so watch out for that one fellow guests. anyway, 3 stars for the building & the maids...but a bit more courtesy would certainly bring 5.

The hotel was clean, modern and comfortable. Check-in was straightforward and the staff helpful with directions to the rooms. The room itself was a nice surprise, clean and fresh with tea & coffee facilities (bonus as not all hotels provide this), even a light in the wardrobe. Beds comfortable but pillows a bit soft for my liking. Bathroom had everything you needed, including soap and shower/ shampoo soap. Two shower heads - waterfall and spray - take your pick. Hairdryer was another bonus. Breakfast was buffet style with a good selection of food, including a small selection of hot food. Nightime could be a bit of a problem regardless of which side of the hotel you were on. Streetside - loud voices of party goes returning home/hotel (not all the time or constant noise, just annoying while it lasts); front - cars, lorries and trams trundling past. Not a thing you can do about that other than close the window. I should point out that there is a stretch of park between the front of the hotel and the main road, this park circles around the Old Town area and is a very pleasant walk.The hotel itself is about 5-10 minutes from the Rynek (market square) which has lots of shops, cafes and restaurants around the square and the various streets leading from it (or should that be to it?). Downside is that hotel the bar shuts at 10pm. It would have been nice to finish off the evening with a quiet drink. The staff were lovely; friendly and, helpful, answered our questions and gave advice on places to visit. There were tourist leaflets and maps for the taking. I would definitely stay here again and I will certainly recommend it to my friends.

Stayed here for 4 nights . Spotlessly clean, modern, well maintained and of good standards. Great rooms, friendly staff, brilliant location. Good buffet style breakfast, have patience with the toaster service to places and airport available, 5 minute stroll to main square but quiet location, pleased to recommed to any traveller.

Check in on May 21st 2017 was excellent. Helpful with internet connection and early access to room. However - After having a meal out my wife and I went back at 10.20pm and thought we would have a drink. NO CHANCE. Abruptly told 'Bar closes at 10pm' Congratulation Campanile - I have travelled the world and never been told that. I think you need to get your act together for what people require. Safety Note: Electric lead from hairdryer was practically in the sink!!!!

By far the best value for money I've got with any hotel I've stayed at. This hotel was central to everything in the main town/square. The staff were friendly and helpful. The rooms were so modern clean and unexpected. I was delighted to have such a lovely spacious room, with a great bathroom. The beds were very comfortable. The hotel offer a good basic breakfast (continental) for extra. The main thing we loved about this hotel was they actually booked us tickets and a driver for Auschwitz & Birkenau and the Salt mines (all a must if your visiting Krakow). It was all resonantly priced. Hubert our driver was more than helpful and accommodating, and made our trip complete. He walked us into the museums and waited until we got our tour guide, he then waited for us until the tour was over to drive us over to Birkenau (5-10 mins across the road) and did the same until we were ready to go. He then collected us the following day to bring us to the salt mines and did the exact same for no extra cost. He was such a helpful man. He even gave us a tour on our way back and dropped us off at the Jewish quarter and told us where to go. The hotel was great but it wouldn't have been as good if it was not for Hubert. Please get a tour with the hotel if you are getting tickets as you won't find any better in the city. There is plenty of other things to do such as visiting the castle and the church. There is some lovely restaurant around and plenty of bars. Food and drink is very reasonably priced. We didn't spend much money and managed to do lots of sightseeing and enjoyed ourselves in the evenings with dinner and nights out. Mostly stag dos and hen dos and young people in the city. But it is full of history so I would recommend it to anyone. Not too sure about young families but I'm sure it would be fine also. Getting to the hotel was easy. We got the train from the airport and walked there from the station (10-15 min walk). Download an app called city-mapper. It is my guide anywhere I go and wouldn't go anywhere with out it I would be lost! I've already recommended this hotel to friends and family and I will be staying here again next time I go back.

Checkin- the man was less than welcoming but not rude, and provided no information at all, not even a map of the city or any detail on where our room is located. Although during a later visit to reception, Bernadette was very helpful, despite her limited English and my non existent Polish, language gaps. Our room 618 is large and spacious and street facing, with a small clothes hanging area, tea and coffee facilities, flat screen TV large bench, two chairs and NO fridge. The bathroom design is poor as the shower area is not fully enclosed and water spills all over the floor when showering. There are 3 towels are supplied, (1 floor towel and 2 body towels). After 1 shower, the floor towel was soaked and not enough to soak up the water spillage. The bed is quiet comfortable, with soft pillows. Our street facing room encountered loud noise from 3am from young and inconsiderate tenants on the streets from the nearby buildings/bars. This occurred to varying degrees every morning during out stay. Ironically, at around 8.00am, the same loud people went silent. The air conditioner blew room temperature air and never blew cool air even though the in-room controller was on cold since our arrival. After checking the controller and turning the air con fan off, it was discovered the fan still was blowing. We the realised that the controller is basically on the wall for decoration. We reported the non cooling air con to reception and the lady seem surprised. She sent the maintenance man up to our room, however he could not speak any english. He could only show us how to turn the air con off at the main electrical switch. This was not any resolution as we needed some airflow, and with this switched off, stopped even the fan blowing. Getting access to Wifi is a convoluted process, with no option other than to provide and email address and receive endless amounts of promotional and spam emails. Once in, the wifi is very good and thankfully, the set up process is only needed once. The hotel seems to fixated on cost saving as the following installed room items do not function as they appear to be turned off centrally. - towel warmer in bathroom - exhaust vent in bathroom - Air conditioner is "fan only", as cool and heat are turned off centrally, even though outside temps are 25 Celsius. - No fridge on room, saving electric costs. There is even a sign in the bathroom indicating do's and dont's to "help the environment". Rather this appears to be more so to reduce their cost overheads. This sign reads: - Turn off tap when brushing your teeth. - Set these the thermostat for 18°c at night. - Turn off the lights when you're out. - Do not leave your electronic devices charging all night long. At checkout the lack of friendliness and service was evident, as there was no "goodbye", "hope you enjoyed your stay", nothing at all was said. This lack of politeness was observed with other guests waiting in line before us. The hotel is located in the edge of the old city, and approx 10 min walk from the Krakow main train station and the shopping center attached. If arriving into Krakow airport, city bound trains depart regularly. Exit the train at the Krakow Main station and exit via -1 level. This will take you to the shopping center. Walk through and go to ground level, and turn left as you exit the shopping centre. Follow the road, and to the under pass and exit to the left. Continue in the park for a few mins and the hotel is located on the right approx 5 mins from the underpass.

Brilliant location made it easy to explore. Basic but very nice. Hotel arranged a trip to auschwitz which was pricier than booking through other trip providers that are dotted around the city but 100% worth it. Driver collected us from hotel lobby and arranged everything for us. Room was very clean and minimalistic with a few funky touches (green light in wardrobe) didn't eat at this hotel so can't comment on food but I can't think of a single bad thing to say for the price.

Ul Sw Tomasza 34 Krakow Lesser Poland

Hotel highlights

  • Walking distance to Main Market Square and Wawel Castle
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located in Old Town, Campanile Cracovie is within a 10-minute walk of popular sights such as Main Market Square and St. Mary's Basilica. This 106-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a computer station, and a library. Wawel Castle and Florian's Gate are also within a short walk.


Start each morning off right with buffet breakfast served for a fee. For a nice break, mingle with other guests at the free manager's reception.


Campanile Cracovie's 106 air-conditioned rooms provide coffee makers, free bottled water, and phones. TVs come with cable channels, and guests can stay connected with free WiFi. Desks are also included.

Property features

Guests of Campanile Cracovie enjoy free WiFi in public areas, 3 meeting rooms, and a computer station. Self parking is offered for PLN 70 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a library, free newspapers, and laundry facilities.

Room options

Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 603 reviews