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Hyatt Place Krakow

4.0 star property

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Photo gallery for Hyatt Place Krakow

Front of property - evening/night
Creator video
Premium bedding, down comforters, in-room safe, desk
Exterior
Daily buffet breakfast (PLN 89 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Aleja 3 Maja 47A, Kraków, 30-062
  • Place, National Museum
    ‪14 min walk‬
  • Place, Main Market Square
    ‪5 min drive‬
  • Place, Wawel Castle
    ‪7 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds (High Floor)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Twin Beds (High Floor)

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Twin Beds

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Park View

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Park View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Twin Beds, Park View

  • Park view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, King bed and sofa (Wisla Suite)

Suite, King bed and sofa (Wisla Suite) | Premium bedding, down comforters, in-room safe, desk

Suite, King bed and sofa (Wisla Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kraków

Located in Krowodrza within a short walk of Blonia Park, Hyatt Place Krakow is within 2 miles (3 km) of other popular sights such as Main Market Square. This 4-star hotel has 216 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • National Museum - 14 min walk - 0.8 miles
  • Planty Park - 4 min drive - 1.3 miles
  • Main Market Square - 5 min drive - 1.6 miles
  • St. Mary's Basilica - 5 min drive - 1.6 miles
  • Wawel Castle - 7 min drive - 2.3 miles

Getting around

  • Turowicza Station - 10 min drive
  • Łagiewniki Station - 25 min drive
  • John Paul II - Balice Airport (KRK) - 21 min drive

Restaurants

  • ‪Trattoria Cichy Kącik - ‬6 min walk
  • ‪Boogie Bistro & Shop - ‬10 min walk
  • ‪SOWILO Cafe - ‬12 min walk
  • ‪Błonia Bistro - ‬8 min walk
  • ‪Gospoda na Piastowskiej - ‬7 min walk

About this property

Hyatt Place Krakow

Guests of Hyatt Place Krakow enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. You can take advantage of limited parking, along with an airport shuttle (available 24 hours) for PLN 150 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall, a water dispenser, and wedding services.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers and hair dryers. Other standard amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Novotel Krakow City West
  • Pool
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  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,001 reviews
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The price is $77
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 89 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoom Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 100 per pet, per stay
  • Dogs and cats only
  • 2 total (51 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: PLN 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 89 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PLN 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Krakow Hotel
Hyatt Place Krakow Kraków
Hyatt Place Krakow Hotel Kraków

Frequently asked questions

Is a free cancellation option available at Hyatt Place Krakow?

Hyatt Place Krakow provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Krakow?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Krakow on Mar 30, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Place Krakow?

This hotel is situated in Krowodrza within a 10-minute walk of Blonia Park and Wisla Stadium. You'll also find Main Market Square and Wawel Castle within a short drive.

Is parking available on site at Hyatt Place Krakow?

Yes, there is an electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking available. Bicycle parking is also available for guests.

Does Hyatt Place Krakow have a casino on the premises?

No, Hyatt Place Krakow doesn't have a casino.

Is there an indoor pool at Hyatt Place Krakow?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Place Krakow?

Amenities that appeal to couples at this hotel include a pillow menu, a rainfall showerhead, and a smart TV.

Does Hyatt Place Krakow have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Krakow have a restaurant with a breakfast menu?

Yes, Hyatt Place Krakow serves buffet breakfast for a surcharge each morning at Zoom Restaurant.

Does Hyatt Place Krakow allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hyatt Place Krakow for a fee of PLN 100 per pet, per stay. The property also provides food and water bowls.

Does Hyatt Place Krakow have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Place Krakow?

The closest major airport to Hyatt Place Krakow is John Paul II - Balice Airport (KRK), which is 6.4 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place Krakow?

No, you won't find guestrooms with balconies at Hyatt Place Krakow.

Does Hyatt Place Krakow have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hyatt Place Krakow.

Hyatt Place Krakow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 244 reviews
Rating 8 - Good. 44 out of 244 reviews
Rating 6 - Okay. 14 out of 244 reviews
Rating 4 - Poor. 2 out of 244 reviews
Rating 2 - Terrible. 4 out of 244 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcin

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotlessly clean and modern. The bed, was comfortable and huge in size. Very quiet and calm hotel. Staff at front desk were polite and helpful. Breakfast was good - lots of selection. Evening meal was again great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
Great location and quality to price ratio. Very comfortable and well fitted room, except for my pillow and a heating that doesn’t go below 19 which was too warm for me. Still 5⭐️ would definitely come back when in Krakow
Stayed 5 nights in Dec 2025

10/10 Excellent

Tenby

Liked: Cleanliness, staff & service, amenities
Great staff and very comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Khalil

Lack of everything
Stayed 4 nights in Dec 2025

10/10 Excellent

Igor

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

oleksandr

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
very good hotel overall, the only reason i didn't give it 5* was an issue with the bar/ restaurant team. paid for the drinks but never got it despite several reminders was completely ignored by the staff. was never refunded, so had to dispute transaction which is easy with US banks, not sure what i would do if my bank was from a different country. there were many people there, i get it, but it wasn't managed professionally
Stayed 2 nights in Dec 2025

4/10 Poor

Hoi Yi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk staff were not very welcoming. There was no introduction to the hotel facilities or our room, and barely any interaction at all, it felt as if they wanted to send us away as quickly as possible. We had our first meal at the hotel restaurant, and while the food was not impressive and quite expensive compared to average city prices, the restaurant staff were very friendly and polite. Our first night’s sleep was horrible due to constant noise from the heating/air-conditioning system. We informed the front desk about this issue, but were told they could not help as the engineer was not in house. I then asked if earplugs could be provided as an alternative, since no solution or even an acknowledgment was offered, but the answer was no, and we were advised to buy them from a nearby store instead. Overall, the room is clean, thanks to housekeeping, who did a good job, and it is a good size. It also looks better than the photos online. However, if you are expecting Hyatt-level guest service, you will be disappointed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were all very impressed with the hotel at first We were walking down the road from the back of the hotel and we were a little worried as it didn't look that nice or look like any of the pictures however when we walked around the corner and we saw it from the front we were like wow that is very nice and I couldn't believe that i had got it for such a good price to
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

TETIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service
Stayed 4 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
It was an excellent stay, an excellent room and bed, staff were very helpful and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in a good location and very well equipped. Highly recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, nice restaurant on ground floor. It is a Good 45 min walk from center, but there are many interesting shops and architecture along the way. I would look from weekly pass for the team- ask at front desk where to buy. Overall it was a beautiful area- many apartments do you’ll find people out walking in the evening.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oleksandr

Stayed 1 night in Oct 2025

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. No complaints at all.
Stayed 8 nights in Sep 2025

10/10 Excellent

Dr Lilliam, Fayetteville

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark, Morgantown

Stayed 1 night in Oct 2025

10/10 Excellent

Guerin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has got it down.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2025

2/10 Terrible

Stanislaw

Stayed 1 night in Sep 2025

8/10 Good

Rostyslav

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very well maintained and nice. Bed was little uncomfortable because, the mattress was too soft.
Stayed 1 night in Sep 2025

10/10 Excellent

Amitabh

Stayed 2 nights in Aug 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025