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Hotel Fortuna

3.0 out of 5.0

Recent guest reviews

Okay, don't be suprised if the hotel itself is not a 5 - starred one. Because it is not. BUT!!!! 1. It has a perfect location. 2. You can park your car in their private parking lot. 3. The staff working there is soooo much wonderful, helpful and kind!!! 4. Breakfast: wow, lovely, perfect. 5. My room: small, the carpet could have been a bit cleaner. My room didn't have a fridge in it, and that was a problem. Above of all, go there because it is really nice.

Our visit of Krakow was accompanied by rainy weather all of the time. On the other hand, we had very good accommodation because I chose this very good located hotel with possibility of parking. Hotel location is very good, out of the hectic city center, but still so close. Five minute by walk and you are in beautiful green park on the edge of the old city centre. Room was nice and clean but in the bathroom was outdated shower enclosure. Bed was too comfortable because I like hard mattresses. Pillow was better than I have at home. Breakfast was very good and rich. Reception staff probably did not understand me and she selected payment in €, not in PLN so I had bad exchange rate.

This hotel is a typical old Polish building steeped in character but it is spotlessly clean and all facilities are modern and in good condition. The staff are very helpful and all speak perfect English. The rooms are a good size with TV, full size fridge and complimentary Wi-Fi. Bottles of water were supplied every day and bowls of apples are provided throughout the hotel for customers to take as they please. The hotel is within easy walking distance of the Main Square in the Old Town and really central to all bars restaurants and attractions. Only down sides was that there is a bar in the hotel but is closed except in the morning when it runs as a café and the breakfast was always busy as there was only member of staff on each morning to look after the tables. All in all, this is a nice hotel and should I ever return to Krakow, I would certainly consider using it again.

The hotel itself had a traditional look, which was very charming. Rooms were clean, the hotel itself was clean, but my shower was broken. Everyone was very helpful, the breakfast was rather simple, but good enough. Location; it was perfect! The street was calm and everything was nearby.

Walking through the doors you feel like you're stepping back in time to a pension from the 19th century. If you want more elegance and charm, try the fancier hotels such as the Grand or Francuski, but if all you need is a great location, a comfortable room, an adequate breakfast with a cafe-style feel, friendly service, unexpected touches such as bathrobes in your room or apples at the reception desk, but without modern touches such as an electric kettle or a hair dryer (available at reception if you ask), on-site parking (for a fee) or relatively easy on-street parking (on weekends), at a reasonable price, then you will enjoy your stay here. The hotel is right across the street from the beautiful Hutten-Czapski Palace, now a museum, the excellent new Jozef Czapski Pavilion, and the charming garden (open 10 until dusk for free), and a one-minute walk from Planty. Our room faced Pilsudskiego Street which has a tram line, but the trams did not disturb our street. If they will disturb you, ask for a room not facing that street. Wifi was fine.

Hotel is a perfect location and very clean both of which are very important to me. However was woken up every morning my cleaner chatting and talking loudly and banging supply cupboard doors from about 7.30 every morning.

Friendly & helpful staff, quite outdated hotel, but still with nice charm, perfect location, 100 meters away from Planty (the park surrounding the old town of the beautiful city of Kraków). Just too bad the hotel did not have a real vegan breakfast to offer (apart from some bread and vegetables), which is a real pity, as Kraków has some nice vegan places to eat. Also, on my second morning, still nothing really vegan on the breakfast menu, even if it only was a can of soy or oat or rice milk (although they must have known I was staying in that hotel for 2 nights). Also, but that could also be adding to the charm, I must say, if I were here for leisure, my room was having windows to the street side corner, which also had trams/street cars thundering along from quite early in the morning. But again: that's also adding up to the charm of this hotel.

Lovely hotel, suite was spotless with plenty room, flatscreen tv, radio, fridge, large double bed, shower, heated towel rail and traditional decor throughout. Breakfast was lovely and fresh with plenty choice, the waiter in the dining room was exceptionally helpful as were the reception staff. Easy walking distance to the main square. Would definitely stay at this hotel again.

Small, old world style hotel just 7 to 8 minutes’ walk from what is probably the most beautiful, vibrant city square in all of Europe. The Fortuna is located in a quiet area just outside Krakow’s Rynek Glowny, the dramatic Main Square which has been designated as “the best public space in Europe” and Kraków itself as one of the best off beat destinations in the world. The Fortuna is for people wanting to avoid a big brand hotel experience in a city where the medieval captivates and delights. There are just 25 bedrooms. Ours on the second floor was large, airy and stylishly reproduction furnished. Comfortable bed in a bright “plenty of room to stroll about in” room. A tramline runs outside but the windows do a pretty good job of noise reduction. The hotel has a small welcoming reception; the walls are hung with a series of large and intricate tapestries capturing scenes from Europe’s 17th and 18th centuries. The stairways are elegant and well lit; there’s also a lift, of course, for those not wishing to approach a bedroom one hand on a well-polished balustrade along a stylish stairwell. The Fortuna is part of an experience or a journey in time travel; you have to supply some of the imagination yourself. It was once a tenement building, then a high school surrounded by great town houses and palaces. But today it is a welcoming, warm mid-range priced hotel with extremely helpful staff. To get to the famous Main Square you walk through the grounds of the venerable Jagiellonian University. This should be one of the first historic sights you should dawdle in. It is also adjacent to the great circular Planty Park pedestrian-way which circles the entire city. It provides a magnificent linear “New York Central Park” style green route for walkers, joggers and strollers. We loved the big buffet breakfasts at the Fortuna; great selection of cereals, yogurts, fruits and cold meats. The dining room has a gracious and unhurried feel. The hotel has a very secure small car park; our room at the back of the hotel overlooked it. If you are driving this hotel would be a very good choice as it is easily accessible from the outer circular roads without having to plunge further into the old city. We arrived by train and had no difficulty in walking from the main railway station to the north of the city centre to the Fortuna. They are about a mile apart and the 20 minute walk will take you twice across the beautiful Planty Park and across the great Main Square. There cannot be a better way to arrive in a spectacular city and make ones way to a fine little hotel.

Very comfortable and clean room. Helpful and friendly staff. Good location, easily walkable to the old town. Avoid the very over priced breakfast! Great value alternatives are available just around the block, two minutes away.

Ul. Czapskich 5 Krakow Lesser Poland

Hotel highlights

  • Walking distance to Main Market Square and Wawel Castle
  • Free WiFi and wired Internet in rooms and public areas
  • Concierge services
  • Laundry facilities

Hotel Fortuna places you within a 10-minute stroll of popular attractions such as Main Market Square and Collegium Maius. This 25-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a computer station. Centrally located in Krakow, the hotel is also a short walk from Wawel Castle and Cloth Hall.


For your convenience, breakfast is available for a fee. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


All 25 rooms feature private yards, free bottled water, and desks. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries and slippers. In-room massages are available.

Property features

Guests of Hotel Fortuna enjoy free WiFi in public areas, a meeting room, and a computer station. If you drive, self parking is PLN 20 per night, or you can take advantage of the airport shuttle for PLN 90 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.

Room options

Standard Triple Room

Full 1 | Twin 2 | Sleeps 3

Standard Single Room

Twin 1 | Sleeps 1

Family Room

Full 1 | Twin 2 | Sleeps 4

Standard Double Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 103 reviews