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Hotel Fortuna

3.0 out of 5.0

Recent guest reviews

Arrived home today from a two night stay at the fortuna. Would highly recommend staying here. It’s within easy walking distance to the old town (3-4 minutes) and the castle (10-15 minutes). Cannot praise the staff enough, they were extremely helpful with booking taxis, printing bus time tables and they even fixed our shower within minutes of asking as the shower head had broke. The rooms are comfortable and also very clean. Can’t comment on breakfast unfortunately as we were out before 7am. Will defiantly stay here again if I go back to Poland ❤️

Very very close to Rynek, this nice hotel has friendly staff, wonderful silent rooms with comfortable beds. Price was very affordable and I am very satisfaced of everything. Nice towels, clean toilet, absolutely reccomended!

We went to Krakow for a long weekend for a myriad of reasons (the war, a city of culture, the salt mines) and needed a hotel with parking near the centre and this could not have been better. It is slightly old fashioned but very comfortable nevertheless. Our room was on the ground floor for which relief much thanks. I would definitely revisit the city and I would stay at the Fortuna again. The breakfasts were outstanding (the lovely Alena on hand) which brings me to the key to this place: all the staff are wonderful. We could not have had more helpfulness and kindness from all we met so thank you Kate, Magdelena (x2) and Sandor and hope to see you again soon.

Being close to the university and old town was a prerequisite. Hotel Fortuna fits this requirement. Our room was adequate, small but adequate. The breakfast (not included) was outstanding. For a couple of days, it's perfect. Oh yes, and just two blocks from White Rose restaurant and the theater.

Okay, don't be suprised if the hotel itself is not a 5 - starred one. Because it is not. BUT!!!! 1. It has a perfect location. 2. You can park your car in their private parking lot. 3. The staff working there is soooo much wonderful, helpful and kind!!! 4. Breakfast: wow, lovely, perfect. 5. My room: small, the carpet could have been a bit cleaner. My room didn't have a fridge in it, and that was a problem. Above of all, go there because it is really nice.

Our visit of Krakow was accompanied by rainy weather all of the time. On the other hand, we had very good accommodation because I chose this very good located hotel with possibility of parking. Hotel location is very good, out of the hectic city center, but still so close. Five minute by walk and you are in beautiful green park on the edge of the old city centre. Room was nice and clean but in the bathroom was outdated shower enclosure. Bed was too comfortable because I like hard mattresses. Pillow was better than I have at home. Breakfast was very good and rich. Reception staff probably did not understand me and she selected payment in €, not in PLN so I had bad exchange rate.

This hotel is a typical old Polish building steeped in character but it is spotlessly clean and all facilities are modern and in good condition. The staff are very helpful and all speak perfect English. The rooms are a good size with TV, full size fridge and complimentary Wi-Fi. Bottles of water were supplied every day and bowls of apples are provided throughout the hotel for customers to take as they please. The hotel is within easy walking distance of the Main Square in the Old Town and really central to all bars restaurants and attractions. Only down sides was that there is a bar in the hotel but is closed except in the morning when it runs as a café and the breakfast was always busy as there was only member of staff on each morning to look after the tables. All in all, this is a nice hotel and should I ever return to Krakow, I would certainly consider using it again.

The hotel itself had a traditional look, which was very charming. Rooms were clean, the hotel itself was clean, but my shower was broken. Everyone was very helpful, the breakfast was rather simple, but good enough. Location; it was perfect! The street was calm and everything was nearby.

Walking through the doors you feel like you're stepping back in time to a pension from the 19th century. If you want more elegance and charm, try the fancier hotels such as the Grand or Francuski, but if all you need is a great location, a comfortable room, an adequate breakfast with a cafe-style feel, friendly service, unexpected touches such as bathrobes in your room or apples at the reception desk, but without modern touches such as an electric kettle or a hair dryer (available at reception if you ask), on-site parking (for a fee) or relatively easy on-street parking (on weekends), at a reasonable price, then you will enjoy your stay here. The hotel is right across the street from the beautiful Hutten-Czapski Palace, now a museum, the excellent new Jozef Czapski Pavilion, and the charming garden (open 10 until dusk for free), and a one-minute walk from Planty. Our room faced Pilsudskiego Street which has a tram line, but the trams did not disturb our street. If they will disturb you, ask for a room not facing that street. Wifi was fine.

Hotel is a perfect location and very clean both of which are very important to me. However was woken up every morning my cleaner chatting and talking loudly and banging supply cupboard doors from about 7.30 every morning.

Ul. Czapskich 5 Krakow Lesser Poland

Hotel highlights

  • Walking distance to Main Market Square and Wawel Castle
  • Free WiFi and wired Internet in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Stare Miasto, Hotel Fortuna is within a 10-minute walk of popular sights such as Main Market Square and Collegium Maius. This 25-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a computer station. Centrally located in Krakow, the hotel is also a short walk from Wawel Castle and Cloth Hall.


For your convenience, breakfast is available for a fee. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


All 25 rooms feature private yards, free bottled water, and desks. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries and slippers. In-room massages are available.

Property features

Guests of Hotel Fortuna enjoy free WiFi in public areas, a meeting room, and a computer station. If you drive, self parking is PLN 20 per night, or you can take advantage of the airport shuttle for PLN 90 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 113 reviews