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Downtown Kraków

3.0 star property

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Photo gallery for Downtown Kraków

A hotel room with two beds, a large window with a view of a cityscape and river, and a modern circular light fixture above the beds.
A classical building with multiple windows and a sign that reads "ALEXANDER II".
Staircase
A modern lobby with a marble wall, a dark blue sofa, a small round table, and a reception desk with a mirror.
A buffet with various food items including salads, fruits, and cheeses.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Ul. Zamenhofa 14, Kraków, Lesser Poland, 31-025
  • Place, Planty Park
    ‪2 min walk‬
  • Place, Royal Road
    ‪2 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪36 min drive‬

Room options

View all photos for Economy Single Room

A hotel room with a neatly made bed, a wooden desk, a chair, and a window with curtains.

Economy Single Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a lamp, and a large window with sheer curtains.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a large window with a view of a cityscape and river, and a modern circular light fixture above the beds.

Standard Twin Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Twin Room

A hotel room with two beds, a desk, a chair, and skylights.

Economy Twin Room

7.8 out of 10
Good
(6 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with a large bed, a smaller bed, and a nightstand with a lamp.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Economy Triple Room

A hotel room with two beds, a desk, a chair, and skylights.

Economy Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Single Room

A hotel room with a bed, a nightstand, a lamp, and a wall mural.

Economy Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, a nightstand, a lamp, and a wall mural.

Economy Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CAPACITY 1

  • Sleeps 4
  • Free WiFi

View all photos for Economy Double Room

Premium bedding, minibar, desk, laptop workspace

Economy Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE ECONOMY

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Kraków

Located in Kraków City Centre, Downtown Kraków is within a 5-minute walk of Royal Road and within 15 minutes of other popular attractions like Main Market Square. Each of the 30 rooms at this 3-star hotel includes a minibar, a coffee maker, and an LCD TV.

What's nearby

  • Planty Park - 2 min walk - 0.1 miles
  • Royal Road - 2 min walk - 0.1 miles
  • Galeria Krakówska - 3 min walk - 0.2 miles
  • Main Market Square - 9 min walk - 0.5 miles
  • St. Mary's Basilica - 9 min walk - 0.5 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 14 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Chimney Cake Bakery - ‬5 min walk
  • ‪Kociarnia Kocia Kawiarnia - ‬3 min walk
  • ‪KFC - ‬5 min walk

About this property

Downtown Kraków

At Downtown Kraków, guests have access to free WiFi in public areas, a meeting room, and a computer station. Airport transportation is made easy with an airport shuttle (available 24 hours) for PLN 80 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 80 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PLN 80 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 80 (one-way)
  • Nearby parking fee: PLN 60 per day (33 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Alexander II Krakow
Hotel Alexander II
Hotel Alexander II Krakow
Hotel Alexander II

Frequently asked questions

Are free cancellation options available at Downtown Kraków?

Downtown Kraków provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Downtown Kraków?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Downtown Kraków on Jul 22, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Downtown Kraków?

This hotel is situated in Kraków City Centre within a 10-minute walk of Main Market Square and Royal Road. You'll also find Planty Park and Galeria Krakówska less than a mile away.

Will I be able to park at Downtown Kraków?

No, this hotel doesn't offer parking.

Does Downtown Kraków include a casino at the property?

No, Downtown Kraków doesn't have a casino.

Is there an indoor pool at Downtown Kraków?

No, there is no indoor pool at this hotel.

Is Downtown Kraków good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and turndown service.

Are there hot tubs at Downtown Kraków?

No, there isn't a spa tub at this hotel.

Does Downtown Kraków have a restaurant with a breakfast menu?

No, Downtown Kraków doesn't have a restaurant that serves breakfast.

Does Downtown Kraków allow pets to stay for free?

Although they can't stay for free, pets are welcome at Downtown Kraków for a fee of PLN 80 per pet, per day.

Are there connecting rooms at Downtown Kraków?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Downtown Kraków?

The closest major airport to Downtown Kraków is John Paul II - Balice Airport (KRK), which is 10.8 mi away (35 minutes by car).

Can I book a room with a balcony at Downtown Kraków?

No, you won't find guestrooms with balconies at Downtown Kraków.

Downtown Kraków Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 136 out of 463 reviews
Rating 8 - Good. 211 out of 463 reviews
Rating 6 - Okay. 85 out of 463 reviews
Rating 4 - Poor. 20 out of 463 reviews
Rating 2 - Terrible. 11 out of 463 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Myroslava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 am check in and it was easy to find the hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Very clean room, 24/7 front desk, close to main train station and Old Town.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Tuure

Liked: Staff & service
good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos Alberto Begazo

Liked: Cleanliness, amenities, property conditions & facilities
we stayed for 6 hrs and the hotel was fine enough for that time
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ioan

Liked: Cleanliness, staff & service
Close to station and most of the main attractions in Krakow. Good value budget hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well located hotel, with a good breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Clean room very convenient spot
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Qi

Good breakfast and friendly staff
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Amine

Liked: Amenities
Very clean not far from the train station,a well prepared breakfast,I really recommend this place strongly
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Michael

Yeah good trip
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Amy Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located on the railway line and was clean and well looked after.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Krakow , amazing city only stayed one night but great location , room was nice and good bathroom . Highly recommend
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city centre hotel

Very central hotel and easy to get to the main square. The room faced the train tracks but the trains were fairly quiet. The room had everything required.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite place near town centre, all services excellent, personal friendly. In future I will try be back. Good location. Small shop behind the corner.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to Krakow central station. Galleria is also close. Shopping, restaurants, no problem. Room was cosy, calm and quiet.
Stayed 6 nights in Oct 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Next to the train tracks so you hear the trains going by. As well as hearing neighbours talking, showering etc. Rooms - Very outdated, super small, with no storage space. Cruise ships have more space than those hotel rooms. Wouldn’t recommend it.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants. Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window. Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was not as quiet as I would like but not too bad.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was better before than now
Stayed 1 night in Oct 2022
Verified

8/10 Good

Anish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Downtown Kraków during a recent trip and overall had a good stay, especially considering it’s a budget hotel. The room was clean and comfortable, though slightly smaller than expected. A wardrobe by the entrance makes the space feel tighter, but it wasn’t a major issue. The bed was comfortable, although the pillows could be a little fluffier. The room also had a kettle for tea/coffee and both radiators and air conditioning which helped keep it warm during the winter months. The only real issue in the room was that the TV didn’t appear to work. The bathroom was clean but the shower temperature was temperamental and difficult to set to a comfortable warm level. Staff interaction was limited but the staff I did encounter were friendly enough. The location is one of the hotel’s biggest strengths. It’s less than 10 minutes from Kraków Główny railway station and Galeria Krakowska, around 15–20 minutes to the Main Market Square, and about 30 minutes to Wawel Castle and the Jewish Quarter. The hotel is tucked away on a quiet street, although you can hear trains passing nearby. If small issues like the shower, TV and pillows were improved, this could easily be a very strong 4-star budget option in Kraków.
Stayed 3 nights in Mar 2026