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Best Western Plus Krakow Old Town

3.0 star property

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Photo gallery for Best Western Plus Krakow Old Town

Exterior
Terrace/patio
Reception
Free daily buffet breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, Wawel Castle
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Twin Room

  • Sleeps 2
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Kraków

Best Western Plus Krakow Old Town places you in Kraków City Centre, within a leisurely stroll of popular sights such as Main Market Square and Wawel Castle. This 92-room, 3-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Planty Park - 1 min walk - 0.1 miles
  • Royal Road - 1 min walk - 0.1 miles
  • Main Market Square - 6 min walk - 0.4 miles
  • St. Mary's Basilica - 6 min walk - 0.4 miles
  • Wawel Castle - 9 min walk - 0.5 miles

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • John Paul II - Balice Airport (KRK) - 30 min drive

Restaurants

  • ‪Bar Mleczny Pod Temidą - ‬5 min walk
  • ‪Restauracja Czarna Kaczka - ‬4 min walk
  • ‪Miód Malina - ‬4 min walk
  • ‪MO-JA - ‬5 min walk
  • ‪Dziórawy Kocioł - ‬5 min walk

About this property

Best Western Plus Krakow Old Town

Best Western Plus Krakow Old Town features free WiFi in public areas, meeting rooms, and a 24-hour business center. If you drive, self parking is PLN 65 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and safes.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-8 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Frequently asked questions

What is there to do close to Best Western Plus Krakow Old Town?

This hotel is situated in Kraków City Centre within a short 6-minute walk of Main Market Square and also 11 minutes on foot from Wawel Castle. You'll also find Planty Park and Royal Road less than a mile away.

How much does it cost to stay at Best Western Plus Krakow Old Town?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Krakow Old Town on Jul 1, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Krakow Old Town?

Yes, parking is offered for PLN 65 per day.

Does Best Western Plus Krakow Old Town have a casino at the property?

No, Best Western Plus Krakow Old Town doesn't have a casino.

Will I find an indoor pool at Best Western Plus Krakow Old Town?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Plus Krakow Old Town?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a restaurant and a bar/lounge.

Does Best Western Plus Krakow Old Town have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Krakow Old Town have a restaurant with a breakfast menu?

Yes, Best Western Plus Krakow Old Town serves free buffet breakfast at Midtown each morning.

Does Best Western Plus Krakow Old Town allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Krakow Old Town.

Does Best Western Plus Krakow Old Town have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Plus Krakow Old Town?

The closest major airport to Best Western Plus Krakow Old Town is John Paul II - Balice Airport (KRK), which is 10 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Krakow Old Town?

Yes, some guestrooms at Best Western Plus Krakow Old Town offer a balcony.

Does Best Western Plus Krakow Old Town offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Plus Krakow Old Town.

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 460 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nanette E

Stayed 9 nights in Jan 2026

10/10 Excellent

Vasyl, West Sacramento

Stayed 1 night in Jan 2026

8/10 Good

Dilwyn

Liked: Cleanliness, staff & service, amenities
Room clean and warm. Staff helpful.
Stayed 4 nights in Jan 2026

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful except for one of the early morning breakfast personnel. The front desk told us we could go into have breakfast 15 minutes before they actually opened because we were being picked up for an early flight. When we went in this woman was so rude. We just left.
Stayed 5 nights in Nov 2025

8/10 Good

Amanda, Belfast

Stayed 3 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Great breakfast Didn’t have much interaction with staff but all were friendly and efficient Housekeeping did a great job.
Stayed 4 nights in Nov 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 single beds not what we expected .breakfast not great no bacon and sausage not nice
Stayed 1 night in Nov 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff. Second time of staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and location was right by Rynek-great!
Stayed 2 nights in Oct 2025

8/10 Good

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, variety at breakfast. We had an early pick up time for an excursion and the hotel made up breakfast bags for us to take with us as we would have missed breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.
Stayed 3 nights in Oct 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen
Stayed 3 nights in Oct 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, very clean and a great location

Hotel facilities were fresh and clean, staff were excellent and very helpful. Restaurant service was surprisingly slow despite being very, very quiet when we ate there.
Stayed 1 night in Aug 2025

10/10 Excellent

Gretell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place. Very close to Old Town, and the staff is very professional . I really enjoy the way we were treated. It really makes your stay pleasant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the market square in front is the park, 5 minutes to main station.
Stayed 4 nights in Jun 2025

10/10 Excellent

jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent location,room was clean and ready early, breakfast was lovely
Stayed 4 nights in Jun 2025

6/10 Okay

Kelsey

Traveled with group
Liked: Amenities
The location of the property is great with convenient parker. Remember, that you need to call in advance to reserve a parking spot for yourself. The overall design of the inside of the property is interesting. The lighting was very bright inside the room & the hallways. and the AC unit didn't work. But other than that, it was an easy and convenient place to stay in Krakow.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable. Good buffet breakfast. Friendly helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

8/10 Good

Emma Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Stayed 4 nights in May 2025

8/10 Good

piaras

Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025