Verified
10/10 Excellent
Yelena
Jul 1, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yelena
Stayed 1 night in Jun 2019
Palazzo
3.5 star property
Choose dates to view prices
Photo gallery for Palazzo
Reviews
1010 out of 10
Exceptional
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Business services
Explore the area
Ulitsa Gasheka 1D, Kostanay, 110000
- Kostanay (KSN)Airport, Kostanay (KSN)10 min drive
Room options
View all photos for Standard Twin Room, River View
Standard Twin Room, River View
- River view
- 258 sq ft
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Panoramic Suite, River View
Panoramic Suite, River View
- River view
- 517 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Queen Sofa Bed
- Free WiFi
View all photos for Standard Double Room, River View
Standard Double Room, River View
- River view
- 258 sq ft
- Sleeps 2
- 1 Double Bed
- Free WiFi
About the neighborhood
Kostanay
This 24-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Getting around
- Kostanay (KSN) - 19 min drive
Restaurants
- На Углях - 4 min drive
- Vivat Ресторан - 5 min drive
- Aidana Plaza - 6 min drive
- Золотой фазан - 4 min drive
- Coffee Boom - 6 min drive
About this property
Palazzo
At Palazzo, guests have access to free WiFi in public areas, meeting rooms, and laundry facilities. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. This smoke-free hotel also has a banquet hall.
Guests can enjoy free WiFi and Smart TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, electric kettles, and free local calls are other standard amenities.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- Free buffet breakfast available daily 8:00 AM to 10:00 AM
- A bar/lounge
- A restaurant
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Meeting rooms
Accessibility
- Elevator
More
- Banquet hall
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- Smart TV
Food and drink
- Electric kettle
- Free bottled water
- Limited room service
- Minibar
More
- Air conditioning
- Desk
- Free local calls
- Heating
- Iron/ironing board
- Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Children and extra beds
- One child 12 years old or younger stays free when using existing bedding
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
- Check-in: 2:00 PM—-10:30 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards and cash.
- Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
- If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
Palazzo Hotel Kostanai
Palazzo Kostanai
Hotel Palazzo Kostanai
Kostanai Palazzo Hotel
Palazzo Hotel
Palazzo Hotel Kostanay
Palazzo Kostanay
Hotel Palazzo Kostanay
Kostanay Palazzo Hotel
Palazzo Hotel
Hotel Palazzo
Palazzo Hotel
Palazzo Kostanay
Palazzo Hotel Kostanay
Frequently asked questions
Are free cancellation options available at Palazzo?
Palazzo offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.
Will I be able to park at Palazzo?
Yes, self parking is offered for free at the hotel.
Does Palazzo have a casino?
No, Palazzo doesn't have a casino.
Is there an indoor pool at Palazzo?
No, there is no indoor pool at this hotel.
Is Palazzo a good place to stay for couples?
Couples will appreciate amenities at this hotel, including a minibar and a smart TV in each guestroom, and some feature river views.
Are there hot tubs at Palazzo?
No, there isn't a spa tub at this hotel.
Does Palazzo feature a restaurant that includes a breakfast menu?
Yes, Palazzo serves free buffet breakfast each morning from its restaurant.
Does Palazzo allow pets to stay for free?
No, pets aren't allowed at Palazzo.
Are there connecting rooms at Palazzo?
No, there aren't connecting guestrooms at this hotel.
Where is the closest airport to Palazzo?
The closest major airport to Palazzo is Kostanay (KSN), which is 5.7 mi away (19 minutes by car).
Can I book a room with a balcony at Palazzo?
No, you won't find guestrooms with balconies at Palazzo.
Palazzo Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities