Skip to main content
Beginning of main content

Recent guest reviews

Amazing staff , courteous, efficient and always going out of their way to be helpful

Truly grand. Liked everything. Sent us on a bad tour, but made up for it with a complimentary private tour in a hotel car with complimentary cold water and cold towel.

A beautiful hotel in a crowded and hot city. A real oasis. Great servce and excellent food.

The Oberoi Grand in Kolkata (known to the local cab drivers are 'The Grand Hotel' -- mention 'Oberoi' and they seem to get very confused) is a fantastic property in Esplanade that puts you within walking distance of New Market, Park Street, the Victoria Memorial, and all the rest of the Kolkata chaos. However, it does this while maintaining itself as a an oasis in the mayhem -- once you step inside, you don't hear the noise from the street and the pool area is a mini paradise in the city. The rooms are historic but well appointed, with wifi and power points easily available. Breakfast is also phenomenal, and the buffet has such a spread of Indian and Continental options that you won't even need to eat lunch. Particularly amazing, however, is the staff, from Farzana at the front desk to Richard who is managing the show. Everyone from the security at the gate to the runners bringing your food is geared towards ensuring your luxuriously royal stay at the hotel. We have been returning every year for the past four years just to see them, and it has been worth the flight for every visit.

Room was good but no ironing board or iron. Breakfast had limited choices can be comparative with other 5 stars hotel. Bathroom needed up grading. customer service was ok , not outstanding or excellent.

From airport pick-up to airport drop-off, was a lovely experience. Reception (Aditya) was perfection, as was my time by the pool (in a palm tree lined courtyard). Food is good, rooms are spacious and nice, and the staff is very polite and accommodating.

Excellent hotel. Impeccable service. Highly recommend it.

What a wonderful first class hotel. The staff went out of their way to meet and exceed all expectations.

It is a very nice hotel for India. In this city a nice hotel is hard to come by. Some things are a little dated and the room smelled a little musty. The gym was nice though and the staff was great.

15 Jawaharlal Nehru Road Kolkata West Bengal

Hotel highlights

  • Walking distance to New Market and Eden Gardens
  • Free in-room WiFi
  • Free valet and self parking
  • Onsite dining

Located in Dharmatala, The Oberoi Grand, Kolkata is within a 5-minute walk of New Market and within 15 minutes of other popular attractions like Eden Gardens. This 209-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy dining at Three sixty three, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

The Oberoi Grand, Kolkata's 209 rooms provide minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels and DVD players, and guests can stay connected with wired Internet and free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guests of The Oberoi Grand, Kolkata enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 5000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a steam room, WiFi in public areas, and a conference center.

Room options

Premier Room

1 King Bed | Sleeps 4

Luxury Room

1 King Bed | Sleeps 4

Premier Room, Balcony

1 King Bed | Sleeps 4

Luxury Suite

1 King Bed | Sleeps 4

Guest reviews for The Oberoi Grand, Kolkata

Everyone (5) Business (2) Couples (1) Family (1)
5
Family

Amazing staff , courteous, efficient and always going out of their way to be helpful

By , from Long Beach CA on Mar 9, 2020

Review comment responded on Mar 16, 2020

Dear Guest, Thank you for choosing to stay at The Oberoi Grand, Kolkata. We appreciate the time taken to write this review on Expedia and share your experience. I am glad you had a comfortable stay and that we were able to live up to your expectations with our warm and gracious hospitality. Thank you for your generous comments. All of us look forward to welcome you back to your home in the city. With best regards, Yours sincerely, Sumit Joshi, General Manager.

5
Everyone

Truly grand. Liked everything. Sent us on a bad tour, but made up for it with a complimentary private tour in a hotel car with complimentary cold water and cold towel.

By on Jul 14, 2019

Review comment responded on Jul 15, 2019

Dear Guest, Thank you for choosing The Oberoi Grand, Kolkata. We appreciate the time taken to write this review on Expedia and share your experience. The team undoubtedly is what makes our hotel and we are extremely happy that we could all contribute to your stay and make it memorable. I am sorry for the initial hiccup with the tour but I am glad the team went out of their way to make up for a less than perfect tour experience. We would love you to stay with us again and look forward to welcome you back to The Oberoi Grand. With best regards, Yours sincerely, Sumit Joshi General Manager

5
Everyone

A beautiful hotel in a crowded and hot city. A real oasis. Great servce and excellent food.

By , from Geneva, Switzerland on Sep 23, 2018

Review comment responded on Sep 27, 2018

Dear Guest, Thank you for choosing to stay at The Oberoi Grand Kolkata. I am happy to know that you had a comfortable stay and we were able to live up to your expectations. We appreciate the time you have taken to write this review on Expedia and share your experience. I am glad you loved the food and the friendliness of the staff. Thank you for your generous appreciation of the hotel. We value your patronage and look forward to welcome you back to The Oberoi Grand. With best regards, Yours sincerely, Sumit Joshi General Manager.

5

fantastic hotel in the middle of everything

Business

The Oberoi Grand in Kolkata (known to the local cab drivers are 'The Grand Hotel' -- mention 'Oberoi' and they seem to get very confused) is a fantastic property in Esplanade that puts you within walking distance of New Market, Park Street, the Victoria Memorial, and all the rest of the Kolkata chaos. However, it does this while maintaining itself as a an oasis in the mayhem -- once you step inside, you don't hear the noise from the street and the pool area is a mini paradise in the city. The rooms are historic but well appointed, with wifi and power points easily available. Breakfast is also phenomenal, and the buffet has such a spread of Indian and Continental options that you won't even need to eat lunch. Particularly amazing, however, is the staff, from Farzana at the front desk to Richard who is managing the show. Everyone from the security at the gate to the runners bringing your food is geared towards ensuring your luxuriously royal stay at the hotel. We have been returning every year for the past four years just to see them, and it has been worth the flight for every visit.

By , from Hyderabad, India on Jan 2, 2017

4

breakfast could be better with more choices.

Everyone

Room was good but no ironing board or iron. Breakfast had limited choices can be comparative with other 5 stars hotel. Bathroom needed up grading. customer service was ok , not outstanding or excellent.

By , from U.S.A on Oct 28, 2016

5

an oasis in the city

Everyone

From airport pick-up to airport drop-off, was a lovely experience. Reception (Aditya) was perfection, as was my time by the pool (in a palm tree lined courtyard). Food is good, rooms are spacious and nice, and the staff is very polite and accommodating.

By , from NJ, USA on Apr 26, 2016

5
Everyone

Excellent hotel. Impeccable service. Highly recommend it.

By on Apr 18, 2016

5

oasis

Couples

What a wonderful first class hotel. The staff went out of their way to meet and exceed all expectations.

By on Jul 11, 2015

3

good hotel

Business

It is a very nice hotel for India. In this city a nice hotel is hard to come by. Some things are a little dated and the room smelled a little musty. The gym was nice though and the staff was great.

By on Aug 6, 2014

url importing http://www.orbitz.com/Kolkata-Hotels-The-Oberoi-Grand,-Kolkata.h20421-p2.Hotel-Reviews
There was an error importing /Kolkata-Hotels-The-Oberoi-Grand,-Kolkata.h20421-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Kolkata-Hotels-The-Oberoi-Grand,-Kolkata.h20421-p2.Hotel-Reviews