Green Hill Hotel Urban

3.0 star property

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Photo gallery for Green Hill Hotel Urban

Exterior
Creator video - submitted by BEST JAPAN HOTELS, Periple
Lobby
Breakfast and lunch served
Single Room | Desk, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
2-5-16 Kano-cho, Chuo-ku, Kobe, Hyogo-ken, 650-0001
  • Place, Kitano Ijinkan Street
    ‪4 min walk‬
  • Place, Ikuta Shrine
    ‪9 min walk‬
  • Place, Motomachi Shopping Street
    ‪18 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪94 min drive‬

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • Sleeps 2
  • 1 Large Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kobe

Located in Kobe City Centre, Green Hill Hotel Urban is within a 10-minute stroll of sights such as Kitano Ijinkan Street and Space 11 Darvish Museum. This 102-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and laundry facilities.

What's nearby

  • Kitano Ijinkan Street - 4 min walk - 0.3 miles
  • Ikuta Shrine - 9 min walk - 0.5 miles
  • Kobe Mosque - 10 min walk - 0.6 miles
  • Motomachi Shopping Street - 18 min walk - 1.0 mile
  • Meriken Park - 4 min drive - 1.3 miles

Getting around

  • Kobe Sannomiya Station - 10 min walk
  • Shinkobe Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 79 min drive

Restaurants

  • ‪丸高中華そば - ‬4 min walk
  • ‪Cafe FREUNDLIEB 生田本店 - ‬3 min walk
  • ‪めん家 小狐庵 - ‬3 min walk
  • ‪バールチッチャ - ‬2 min walk
  • ‪CoCo壱番屋 新神戸フラワーロード店 - ‬3 min walk

About this property

Green Hill Hotel Urban

Guests of Green Hill Hotel Urban enjoy free WiFi in public areas, meeting rooms, and laundry facilities. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a water dispenser and a vending machine.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. In-room massages are available, and other amenities include phones and desks.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and PayPay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and PayPay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Green Hill Hotel Urban
Green Hill Hotel Urban Kobe
Green Hill Urban
Green Hill Urban Kobe
Green Hill Kobe
Green Hill Hotel Urban Kobe
Green Hill Hotel Urban Hotel
Green Hill Hotel Urban Hotel Kobe

Frequently asked questions

Is free cancellation available at Green Hill Hotel Urban?

Green Hill Hotel Urban provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Green Hill Hotel Urban?

This hotel is situated in Kobe City Centre, just steps from Kitano Ijinkan Street and Space 11 Darvish Museum, and within a short walk of Shin-Kobe Ropeway. You'll also find Kobe Harborland and Kobe Anpanman Children's Museum & Mall within a short drive.

Is there parking available at Green Hill Hotel Urban?

No, there isn't parking available at the hotel.

Is a spa located at Green Hill Hotel Urban?

Spa services at the hotel include massages.

Does Green Hill Hotel Urban feature a casino on the premises?

No, Green Hill Hotel Urban doesn't have a casino.

Is there an indoor pool at Green Hill Hotel Urban?

No, there is no indoor pool at this hotel.

Is Green Hill Hotel Urban a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, bathrobes, and slippers.

Are there hot tubs at Green Hill Hotel Urban?

No, this hotel doesn't have a spa tub.

Does Green Hill Hotel Urban have a restaurant with a breakfast menu?

Yes, Green Hill Hotel Urban serves breakfast for a surcharge from its restaurant.

Does Green Hill Hotel Urban allow pets to stay free of charge?

No, pets aren't allowed at Green Hill Hotel Urban.

Are there connecting rooms at Green Hill Hotel Urban?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Green Hill Hotel Urban?

The closest major airport to Green Hill Hotel Urban is Kobe Airport (UKB), which is 6.4 mi away (23 minutes by car). Another top airport is Itami Airport (ITM), which is located 27.3 mi away (52-minute drive).

Are there rooms with balconies that I can book at Green Hill Hotel Urban?

No, there aren't any guestrooms with balconies at Green Hill Hotel Urban.

Green Hill Hotel Urban Reviews

Reviews

5.6
Rating 10 - Excellent. 14 out of 178 reviews
Rating 8 - Good. 31 out of 178 reviews
Rating 6 - Okay. 60 out of 178 reviews
Rating 4 - Poor. 49 out of 178 reviews
Rating 2 - Terrible. 24 out of 178 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

not expecting m, h

Disliked: Cleanliness, property conditions & facilities, room comfort

Of course small

Dirty carpets and small for the money although front desk staff nice

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

absolutely appauling

I'm usually quite generous with my reviews but I'm afraid this time I can't be. I booked this at the last minute as it was the only room in Kobe. And now I know why it was. The whole hotel is badly in need of a makeover. Everything is tired and yellowed from age. My room was very smelly (I didn't get the non-smoking room I paid for - apparently all semi-double rooms are smoking). I closed my curtain and a shower of dust fell down. When the other reviewers said 'small room' it means SMALL ROOM. Hardly space for you to put a suitcase down. Bathroom has leaky taps and a VERY noisy fan. The room was cold and despite having the noisy aircon on for 30 minutes it hardly warmed the room. Internet in the room means internet in the lobby which works slowly. The staff didn't care at all that I didn't get what I paid for. I've stayed at hundreds of hotels in Japan and this was the worse value by far. Stay here only if it's the last place you can find.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Small rooms

The hotel had the smallest room possible. The bed covering and the yukata had holes in them

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

R S, Chicago

Disliked: Property conditions & facilities, room comfort

cheap for good reason

if you don't mind a hotel room where you can't open your suitcase and reach the bed at the same time, this is the place for you. Fulfills the reputation of Japanese hotels for having really tiny rooms. Also the window didn't open and faced another building just a few feet away.

2/10 Terrible

jordi, MEXICO

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible unsanitary dirty bedding...

I've been in many other small room hotels, but this is way smaller than any other and the worst thing was the cleaniness THE BEDDING WERE ALL STAINED...

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Mannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

The hotel is good and only 15 min walk from Shin Kobe station. The room was little small but had all the basic amenities.

6/10 Okay

Verified traveler

Liked: Cleanliness

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Teribble stay at this hotel. Room is very small, estimated 7 feet wide. If stay longer here, can get sick-depression due to room too tiny. Will not stay at this hotel any more????

6/10 Okay

Verified traveler

Not what was promised

There are really only two things to say: The Heater didn't work. When I asked the front desk about it, they said "just push the button" and they came up and did that, and it never turned on. The other thing is the free wifi offered didn't actually work in our room or on our floor. I had to travel to the fifth floor to pick it up. They should honestly just install wired internet.

6/10 Okay

???

Stayed 1 night in Sep 2023

10/10 Excellent

Nako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

サトル

Liked: Staff & service
Stayed 5 nights in Aug 2023

6/10 Okay

Takashi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
一人で異人館通りなどに行くのは近い。 壁紙のセンスが?目がチカチカする。 もう少し、広ければ。
Stayed 1 night in Aug 2023

6/10 Okay

ともひろ

Business traveler
普通です
Stayed 1 night in Jul 2023

8/10 Good

Honami

Business traveler
Liked: Cleanliness, staff & service
立地が良いです。新神戸駅からも三ノ宮駅からも歩ける距離で、コンビニやカフェ、銭湯も近くにあります。安い価格で、荷物を置いたり寝たりするにはぴったりです。フロントの方も親切でした。
Stayed 1 night in May 2023

4/10 Poor

まさひこ

Business traveler
フロア内の音が気になった。例えばドアの開閉音や隣室のイビキ、会話等。
Stayed 2 nights in Apr 2023

10/10 Excellent

MASAYOSHI

Stayed 1 night in Jan 2023

6/10 Okay

Ao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Michiru

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2020

4/10 Poor

Michiko

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Toshinori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Hideo

Business traveler
Liked: Room comfort
Stayed 3 nights in Nov 2019