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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

Choose dates to view prices

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
42-inch LCD TV with satellite channels, TV, pay movies
View from room
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1109 White Ave, Knoxville, TN, 37916
  • Place, University of Tennessee
    ‪1 min walk‬
  • Place, World's Fair Park
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed Guest Room

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Guest Room

  • Sleeps 2

View all photos for 1 King Peloton Wellness Room With Therabody

Combined shower/tub, free toiletries, hair dryer, towels

1 King Peloton Wellness Room With Therabody

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2

Deluxe Room

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Balcony

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(15 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING MOBILITY ACCESSIBLE W/ROLL IN SHOWER

Premium bedding, in-room safe, desk, blackout drapes

1 KING MOBILITY ACCESSIBLE W/ROLL IN SHOWER

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

  • Sleeps 2

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4

View all photos for Room, 1 King Bed (Peloton)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Peloton)

  • Sleeps 2

View all photos for 1 King Bed Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Deluxe Room

  • Sleeps 2

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Peloton)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite With 1 King Bed, Balcony, Bathtub-Mobility Accessible

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Balcony-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite With Balcony

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Studio Suite

  • Sleeps 3

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Studio Suite-Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

View all photos for 1 King Bed 1 Bedroom Balcony Suite

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed 1 Bedroom Balcony Suite

  • Sleeps 3

View all photos for 1 King Mobility Accessible with Bathtub

Premium bedding, in-room safe, desk, blackout drapes

1 King Mobility Accessible with Bathtub

  • Sleeps 2

View all photos for 1 King Mobility/Hearing Accessible With Roll-In Shower

Premium bedding, in-room safe, desk, blackout drapes

1 King Mobility/Hearing Accessible With Roll-In Shower

  • Sleeps 2

View all photos for 1 King Peloton Wellness Rm

Combined shower/tub, free toiletries, hair dryer, towels

1 King Peloton Wellness Rm

  • Sleeps 2

View all photos for 1 King Studio Suite Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

1 King Studio Suite Hearing Accessible

  • Sleeps 3

View all photos for 2 Queen Beds Mobility Accessible With Bathtub

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

View all photos for 1 King Bed Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Hearing Accessible

  • Sleeps 2

View all photos for 1 King Bed Studio Suite

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Studio Suite

  • Sleeps 3

View all photos for 2 Queen Beds Guest Room

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Guest Room

  • Sleeps 4

View all photos for 2 Queen Beds Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Hearing Accessible

  • Sleeps 4

About the neighborhood

Knoxville

Located in Downtown Knoxville, Cumberland House Knoxville, Tapestry Collection by Hilton is adjacent to University of Tennessee and within a 15-minute walk of popular sights like Knoxville Convention Center. This 130-room, 3-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Tennessee - 1 min walk - 0.1 miles
  • Sunsphere Tower - 4 min walk - 0.3 miles
  • World's Fair Park - 5 min walk - 0.3 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • Market Square - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪Starbucks at Student Union - ‬10 min walk
  • ‪J.C. Holdway - ‬10 min walk
  • ‪The Market Cafe - ‬10 min walk
  • ‪The Hill - ‬6 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

At Cumberland House Knoxville, Tapestry Collection by Hilton, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Alfresco dining, open daily
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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,949 reviews
$112 nightly
The price is $132
Apr 26 - Apr 27
Total with taxes and fees
Hilton Knoxville

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 for adults and USD 4 to 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 4 to 18 for adults, and USD 4 to 18 for children
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is a free cancellation option available at Cumberland House Knoxville, Tapestry Collection by Hilton?

Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on May 10, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cumberland House Knoxville, Tapestry Collection by Hilton?

This hotel is situated in Downtown Knoxville within a short 11-minute walk of Neyland Stadium and also 17 minutes on foot from Thompson–Boling Arena. You'll also find World's Fair Park and Sunsphere Tower less than a mile away.

Does Cumberland House Knoxville, Tapestry Collection by Hilton include a casino on the premises?

No, Cumberland House Knoxville, Tapestry Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there is no indoor pool at this hotel.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a restaurant with a breakfast menu?

Yes, Cumberland House Knoxville, Tapestry Collection by Hilton serves a full breakfast for a surcharge each morning at Tussie Mussie.

Will Cumberland House Knoxville, Tapestry Collection by Hilton allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Cumberland House Knoxville, Tapestry Collection by Hilton for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

How far is the airport from Cumberland House Knoxville, Tapestry Collection by Hilton?

The closest major airport to Cumberland House Knoxville, Tapestry Collection by Hilton is McGhee Tyson Airport (TYS), which is 12.2 mi away (17 minutes by car).

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a wedding venue on site?

Take advantage of the wedding venue at Cumberland House Knoxville, Tapestry Collection by Hilton if you plan to say "I do" during your trip.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1001 reviews
Rating 8 - Good. 157 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

josie

Liked: Cleanliness, property conditions & facilities
Great space and location
Stayed 2 nights in Feb 2026

8/10 Good

Darren, Crossville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice bed and great shower room was clean. Construction next door was very unpleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Stayed 3 nights in Oct 2025

6/10 Okay

toinetta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice ,HOWEVER we did not enjoy our stay due to the Valet service that is forced on you when you stay here. There is no option to self park! It was a huge inconvience to pay for valet then to STILL stand in the cold waiting for your car after you notified the valet service ahead of time that you were ready. At one point they parked our car in the handicap spot. How is it valet when the valet guy doesnt pull the car up he just handed my fiance the keys in the lobby.. and we ended up walking to where they had the car parked. but they charged us $40 a night for this inconvience. I did speak to a really nice woman before we checked out and let her know we were not happy with the Valet service and she told me I would be credited a day but so far I have not been refunded its been 10days and still have not been refunded. Im assuming the Valet service kept our money because they are a separate service from the hotel. So we wont be back I only took 2 stars off because of the disaster valet service again the hotel and the hotel staff were nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Everything was perfect for our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanna

Stayed 1 night in Dec 2025

10/10 Excellent

Kendall

Very comfortable bed, great location. Very clean hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Landon

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Jayson

Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, Valet service, and clean room, would stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 2 nights in Nov 2025

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest places to stay for UTK parents. Clean rooms, great bathrooms and close to campus. If I have one complaint it is that on a weekend day where sports would be on TV, the hotel bar is closed until 4pm. Otherwise, we try to stay here every time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time even though for only a night. The valet was excellent and check in was so easy. Loved the room as well.
Stayed 1 night in Dec 2025

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Skimpy on towels, no ice bucket, coffee machine was unplugged and not near an electrical outlet, deadbolt was stuck in the closed position, side chair was small and extremely low, shower floor was dangerously slippery without adequate guardrails, limited restaurant hours.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ernie

Stayed 2 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The Saturday evening concierge was helpful but could have been friendlier.
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room and bed. Nice bar and restaurant. Very clean room and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, clean and spacious room, professional and accommodating staff from check in to valet
Stayed 1 night in Dec 2025

2/10 Terrible

Allison

Liked: Cleanliness, staff & service, amenities
Everyone was friendly and the hotel was clean. However at 2:30 am construction started outside our room with a spotlight. We didn’t get any sleep before our daughter’s graduation. I know they can’t help the construction but they could have gave us a heads up. Honestly they shouldn’t put anyone in that size unless they insulate more.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was outstanding, the staff was excellent, especially the bartender. I would highly recommend Cumberland House in Knoxville, Tennessee. GO VOLS
Stayed 1 night in Dec 2025

6/10 Okay

Cody

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is beautiful as always was bummed out that construction was until 6:30 pm Friday and began before 7am on a Saturday.
Stayed 1 night in Dec 2025

10/10 Excellent

Dallace

Stayed 1 night in Dec 2025

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