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Recent guest reviews

Wonderful place! Would love to stay here again anytime I’m this way.

Spacious, and clean. Staff was friendly and helpful.

Was not aware when booking the hotel that there was a parking fee. This is something that should have been mentioned when booking the room under added fees

Hotel was very Clean, affordable and a great location! I’ll stay here again!!

Very nice hotel and the staff is so friendly and helpful.

Secure underground parking. New hotel. Convenient location

not central, but within walking distance from downtown $10 for parking is disappointing, since this is a place with plenty of space to park

The staff gave us a great recommendation for dinner and helped us to get around a little bit. Rooms were larger than most at this pricing. Very happy with our stay.

We booked this hotel, last minute, for a weeks trip to Knoxville. We got the room at a great rate and we were so pleased. This room is SO clean! That's always the biggest factor for me. And the staff was so accommodating to us, as we were traveling with a one year old.

Nice hotel. It was an impromptu trip and we were very pleased with the hotel. Clean, quiet and comfortable.

It was a nice hotel. It had everything I needed and the staff was very friendly.

the location, amenities and service made my first visit to knoxville comfortable and memorable

Beds were so high I short person could no easily get in and out. Food was boring at best. Very limited menu. The $10 a day for car parking was not mentioned until checkout. Front desk staff was very good.

Great location, easy to walk to downtown or campus. Staff was excellent we asked to be moved because there was a loud child n the too next to us and the staff was quick to offer us a new room with no problems. Would definitely stay there again.

Stayed for one night on my way to Florida. Very nice staff, very friendly and polite. Reasonably good location, walking distance to downtown. The room was clean. I would stay again.

great hotel just not close to any restuarants ( walking distance)

Place was under renovation or so it seemed. Smell of paint very evident. Elevators extremely slow. Luggage carts not to found in garage area if you wish to handle your own luggage. Very handy to Univ. of Tenn. Would look for alternative on next visit.

White Ave Knoxville TN

Hotel highlights

  • Walking distance to Knoxville Convention Center and University of Tennessee
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Fort Sanders, Cumberland House Knoxville, Tapestry Collection by Hilton is within a 10-minute walk of popular sights such as Knoxville Convention Center and World's Fair Park. This 130-room, 3-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

All 130 air-conditioned rooms feature coffee makers, free weekday newspapers, and free bottled water. 42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

At Cumberland House Knoxville, Tapestry Collection by Hilton, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 20 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Guest reviews for Cumberland House Knoxville, Tapestry Collection by Hilton

Everyone (15) Business (10) Couples (11) Family (3) Other (3)
2
Everyone

By on Feb 21, 2021

Review comment responded on Mar 30, 2021

Thank you for taking the time to share feedback with us regarding your recent stay. We hope to have the opportunity to welcome you back again!

5
Family

Wonderful place! Would love to stay here again anytime I’m this way.

By , from Nashville on Dec 28, 2020

Review comment responded on Dec 30, 2020

Hi Jason, we are thrilled to hear you enjoyed your stay. We cannot wait to welcome you back soon!

5
Partner Couples

Spacious, and clean. Staff was friendly and helpful.

By on Aug 10, 2019

Review comment responded on Aug 11, 2019

Thank you for choosing to stay with us at The Four Points by Sheraton while visiting Knoxville as we know you have many options. We are happy to hear you enjoyed our spacious, clean hotel along with our friendly and helpful staff. Next time you travel back this way we hope you will come back to see us! Yours in Hospitality, Jessica Kagan General Manager

4
Everyone

By on May 12, 2019

Review comment responded on Jun 5, 2019

We hope you had a wonderful stay here in Knoxville.

5
Everyone

By on Apr 14, 2019

Review comment responded on Jun 5, 2019

We hope you had a wonderful trip here in Knoxville.

2
Everyone

Was not aware when booking the hotel that there was a parking fee. This is something that should have been mentioned when booking the room under added fees

By , from Independence KY on Nov 22, 2018

Review comment responded on Nov 27, 2018

Thank you for your recent review. I apologize you were not aware of the parking fee. We do appreciate the time you took to share your experience. Best, Jennifer Gauntt GM

4
Everyone

Hotel was very Clean, affordable and a great location! I’ll stay here again!!

By on Aug 28, 2018

Review comment responded on Sep 4, 2018

Thank you for your recent review of the Four Points by Sheraton Knoxville. We are pleased you enjoyed your stay and hope to see you again soon. Jenny Gauntt General Manager

5

would definitely stay here again

Everyone

Very nice hotel and the staff is so friendly and helpful.

By , from Memphis on Aug 26, 2018

Review comment responded on Aug 28, 2018

Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are pleased you enjoyed your stay and hope to see you next time your travels bring you back through Knoxville. Warmest Regards, Jenny Gauntt General Manager

5
Everyone

Secure underground parking. New hotel. Convenient location

By on Jul 13, 2018

5
Everyone

not central, but within walking distance from downtown $10 for parking is disappointing, since this is a place with plenty of space to park

By on Dec 30, 2017

Cumberland House Knoxville, Tapestry Collection by Hilton

1109 White Ave, Knoxville, TN 37916
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