Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Lobby
Bar (on property)
42-inch LCD TV with satellite channels, TV, pay movies
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1109 White Ave, Knoxville, TN, 37916
  • Place, University of Tennessee
    ‪1 min walk‬
  • Place, World's Fair Park
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Deluxe Room

  • Sleeps 2

Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Peloton)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite With 1 King Bed, Balcony, Bathtub-Mobility Accessible

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Balcony-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite With Balcony

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Studio Suite

  • Sleeps 3

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Studio Suite-Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Cumberland House Knoxville, Tapestry Collection by Hilton is adjacent to University of Tennessee and within a 15-minute walk of popular sights like Knoxville Convention Center. This 130-room, 3-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Tennessee - 1 min walk - 0.1 miles
  • Sunsphere Tower - 4 min walk - 0.3 miles
  • World's Fair Park - 5 min walk - 0.3 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • Market Square - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪Starbucks at Student Union - ‬10 min walk
  • ‪Field of Greens - ‬7 min walk
  • ‪The Hill - ‬6 min walk
  • ‪J.C. Holdway - ‬10 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

At Cumberland House Knoxville, Tapestry Collection by Hilton, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 for adults and USD 4 to 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 4 to 18 for adults, and USD 4 to 18 for children
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is a free cancellation option available at Cumberland House Knoxville, Tapestry Collection by Hilton?

Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on Apr 6, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cumberland House Knoxville, Tapestry Collection by Hilton?

This hotel is situated in Downtown Knoxville within a short 11-minute walk of Neyland Stadium and also 17 minutes on foot from Thompson–Boling Arena. You'll also find World's Fair Park and Sunsphere Tower less than a mile away.

Will I be able to park at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yes, valet parking is offered for USD 45 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Cumberland House Knoxville, Tapestry Collection by Hilton include a casino on the premises?

No, Cumberland House Knoxville, Tapestry Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there is no indoor pool at this hotel.

Is Cumberland House Knoxville, Tapestry Collection by Hilton a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as a restaurant.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a restaurant with a breakfast menu?

Yes, Cumberland House Knoxville, Tapestry Collection by Hilton serves a full breakfast for a surcharge each morning at Tussie Mussie.

Will Cumberland House Knoxville, Tapestry Collection by Hilton allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Cumberland House Knoxville, Tapestry Collection by Hilton for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Cumberland House Knoxville, Tapestry Collection by Hilton?

The closest major airport to Cumberland House Knoxville, Tapestry Collection by Hilton is McGhee Tyson Airport (TYS), which is 12.2 mi away (17 minutes by car).

Can I book a room with a balcony at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and courtyard views.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a wedding venue on site?

Take advantage of the wedding venue at Cumberland House Knoxville, Tapestry Collection by Hilton if you plan to say "I do" during your trip.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1001 reviews
Rating 8 - Good. 158 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

josie

Liked: Cleanliness, property conditions & facilities
Great space and location
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, clean and spacious room, professional and accommodating staff from check in to valet
Stayed 1 night in Dec 2025

2/10 Terrible

Allison

Liked: Cleanliness, staff & service, amenities
Everyone was friendly and the hotel was clean. However at 2:30 am construction started outside our room with a spotlight. We didn’t get any sleep before our daughter’s graduation. I know they can’t help the construction but they could have gave us a heads up. Honestly they shouldn’t put anyone in that size unless they insulate more.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was outstanding, the staff was excellent, especially the bartender. I would highly recommend Cumberland House in Knoxville, Tennessee. GO VOLS
Stayed 1 night in Dec 2025

6/10 Okay

Cody

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is beautiful as always was bummed out that construction was until 6:30 pm Friday and began before 7am on a Saturday.
Stayed 1 night in Dec 2025

10/10 Excellent

Dallace

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie, Claremont

Stayed 1 night in Nov 2025

10/10 Excellent

matt

Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Very cute hotel. Good vibe friendly staff! Room was clean and comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Fabiano, Nashville

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. The only pleasant part of my stay was the check-in the gentleman who helped us was genuinely nice and very helpful. Unfortunately, everything went downhill from there. My room had a strong odor, almost like someone had urinated on the carpet. The room also faced a construction site, and they started working at 4:45 AM, making it impossible to get any rest. The morning staff was extremely rude, and the coffee shop closes at 11 AM. When I asked the bartender if I could at least get a coffee from the espresso machine behind the bar, she snapped that she “wasn’t a barista” and couldn’t help me. Valet was another disaster. Getting the car out took forever. the staff was overwhelmed, rude, and nowhere near prepared for a busy game day crowd. Proper staffing would’ve made a huge difference. For $400 a night, this hotel was a major disappointment. The shower was falling apart, tiles on the floor were loose, and the overall upkeep was terrible. Not worth the price in any way. Very disappointing!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, easy to get in and out, walking distance to the stadium, great experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and elegant!
Stayed 2 nights in Nov 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities
Room was great and staff was courteous. The lobby and bar area is very nice and super convenient to local attractions. However they are doing construction on hotel or building next-door and they started at 6 AM Saturday morning. Our room was on the back corner of the building so we heard everything And very difficult to sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
It was a great spot to stay in the city. Close to uber to everything in the core. But just outside of all the downtown activity making it nice and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Lashondra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The balcony scenic view was amazing. First time in Knoxville and I enjoyed every second of the day. The rooms were clean and comfortable. The staff was very polite, Joanna. I had the suite and it felt like my apartment.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, great staff. otel restaurant and bar were great as wel, the rain kept us in for most of the night.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 1 night in Nov 2025

8/10 Good

Julian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very loving place, my only issue is the bar area. I had been in town filming football at Battle In Rocky Top from 9am to 8:30pm, after settling into my room i quickly went to the Bar/ Restaurant area around 9:20pm before the closed at 10pm. I politely asked the lone barback if I should just take a sit and wait on a menu or could I get one there. He told me to find a seat and he would get me a menu. After about 25 mins of sitting with no menu or anyone to check to see what I was ordering and watching a group of people that walked in 15 mins after me getting served, I left. After a long day I just wanted a burger I heard a as so good. So for that I leave 4 stars. Everyone else was polite and friendly especially the late night valet guy. Room was very lovely as well as the aesthetic. Probably wouldn’t stay there again based solely on the bartender, but an overall beautiful hotel and location.
Stayed 1 night in Nov 2025

4/10 Poor

Jason

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I was disappointed with my recent stay. There were several issues that made the experience far from relaxing. First, we were not informed that there would be construction right outside our window. Being woken up around 4 AM on both Saturday and Monday was incredibly frustrating and definitely not what you expect when booking a hotel stay. There was urine-stained wallpaper in the bathroom, which was honestly disgusting and made us question the overall upkeep of the room. Basic amenities were lacking as well. Complimentary water bottles, coffee cups in the room, and even the number of washcloths provided never exceeded two, even though our reservation was clearly for three guests and the room slept four. The food at dinner was actually great, as was the bartender, but the setup wasn’t what I’d consider a traditional restaurant. It felt more like a bar that happened to have a kitchen, which wasn’t what we expected based on the hotel’s description. Overall, the most disappointing part of our stay was the construction directly outside our window and the complete lack of communication about it. Being woken up at 4 AM on multiple days, without any prior warning, even at check-in felt unacceptable. Had we known, we could have planned differently or even chosen another hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeff

Stayed 2 nights in Nov 2025

4/10 Poor

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was surprised by valet parking as only option. Then the valet told me to pay by phone as I was stopping my car. Just not a friendly environment for me.
Stayed 1 night in Nov 2025

10/10 Excellent

Edward B.

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was great, location is perfect, and my requests were accomadated without question. This hotel is fantastic, very cool inside and out, and right across the street from the Worlds Fair Park & Downtown Knoxville. Our room with the Balcony was Perfect, couldn't ask for a better nighjt view or Sunrise over the river anywhere! Walked anywhere we needed to go and access to Campus, South & West Knoxville were very easy & within a few minutes drive. We'll definitely stay again next trip.
Stayed 3 nights in Oct 2025

6/10 Okay

Robert, Boxford

Liked: Cleanliness, property conditions & facilities
There is construction on a new building next door. The crews begin about 6:30am with a leaf blower to clean and then begin hammering. It lasts until about 3 or 4 in the afternoon so there is no escaping it. If you’re trying to sleep or conduct calls in your room look elsewhere until the project is done.
Stayed 3 nights in Oct 2025

10/10 Excellent

Phoebe

Stayed 2 nights in Oct 2025