Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Desk, blackout drapes, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Breakfast included
Laundry
Housekeeping
24/7 front desk
Free WiFi

Explore the area

309 N Peters Rd, Knoxville, TN, 37922

Place, West Town Mall
‪4 min drive‬
Place, Turkey Creek Shopping Center
‪6 min drive‬
Place, University of Tennessee
‪13 min drive‬
Airport, Knoxville, TN (TYS-McGhee Tyson)
‪22 min drive‬

Room options

Standard Double Room, 2 Queen Beds, Non Smoking

Very good

350 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Excellent

180 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed (Accesible)

180 sq ft
Sleeps 2
1 King Bed

Standard Single Room, 1 King Bed, Non Smoking

170 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

Sleeps 4
2 Queen Beds

About the neighborhood

Knoxville

Located in Knoxville West within a 5-minute drive of West Town Mall, Quality Inn & Suites is within a 10-minute drive of other popular sights such as Pellissippi State Community College. This 72-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

West Town Mall - 4 min drive - 3.7 miles
Turkey Creek Shopping Center - 6 min drive - 4.6 miles
Pellissippi State Community College - 7 min drive - 5.5 miles
University of Tennessee - 13 min drive - 10.4 miles
Neyland Stadium - 15 min drive - 12.3 miles

Getting around

McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

‪Abridged Beer Company: World Headquarters - ‬4 min walk
‪Culver's - ‬10 min walk
‪Cracker Barrel - ‬12 min walk
‪Starbucks - ‬6 min walk
‪Cancun Mexican Restaurant - ‬7 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall

Guests of Quality Inn & Suites enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a water dispenser, and a TV in a common area.

Guests can expect free WiFi and 50-inch TVs with cable channels. Other amenities include refrigerators, free long-distance calls, and free local calls.

Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Pool
Hot Tub
Breakfast included
Pet friendly

$63 nightly

Nov 9 - Nov 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

24-hour gym
TV in common areas

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine
Water dispenser

Guest services

Housekeeping (daily)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Braille/raised signage
Elevator (48 inch wide door)
Grab bar in bathtub (30 inches high)
Grab bar in shower (30 inches high)
Hardwood flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk (30 inches high)

1 building
3 floors
Built in 1994
Designated smoking areas (fines apply)
Renovated entire property - March 2025
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer (on request)
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch TV with premium cable channels

Food and drink

Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Free long-distance calls
Heating
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments, and cash

Safety features at this property include a smoke detector

Masks are required at the property for guests without COVID-19 vaccination

Check-in: 3:00 PM—-2:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, mobile payments, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector.
Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Microtel Inn Knoxville

Microtel Inn Wyndham Hotel Knoxville

Microtel Inn Wyndham Knoxville

Knoxville Microtel

Microtel Hotel Knoxville

Microtel Inn Knoxville Hotel Knoxville

Microtel Knoxville

Microtel Inn Wyndham Knoxville Hotel

Cedar Bluff Inn

Quality Inn & Suites Hotel

Quality Inn & Suites Knoxville

Microtel Inn by Wyndham Knoxville

Quality Inn & Suites Hotel Knoxville

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Quality Inn & Suites?

This hotel is situated in Knoxville West, close to Turkey Creek Shopping Center, Dead Horse Lake Golf Course, and West Town Mall. You'll also find Regal Downtown West and Bagwell Tennis Center within a short drive.

Is parking available on site at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

Is Quality Inn & Suites a good place to stay for couples?

Couples will appreciate amenities like a 24-hour fitness facility, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites have a restaurant with a breakfast menu?

Quality Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Does Quality Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is 15.2 mi away (19 minutes by car).

Are there rooms with balconies at Quality Inn & Suites?

No, there aren't any guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Ross

Business traveler

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Easy check in. The clerk was right there when I checked in very late in the evening. A short, polite, considerate, conversation, then a key card, easy peezy.

Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

4/10 Poor

Scott

Jul 5, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .

Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Jul 5, 2025

Stayed 1 night in Jul 2025

8/10 Good

LisaMaria

Traveled with group

Jul 2, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Lariea

Jul 2, 2025

Liked: Staff & service

Stayed 1 night in Jul 2025

6/10 Okay

Mona

Jun 30, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Knightdale

Traveled with partner

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We needed a quick place for one night! Great location, easy to get to, many food options nearby and just worked out!!

Stayed 1 night in Jun 2025

8/10 Good

Debbie

Traveled with family

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

4/10 Poor

Salim

Jun 14, 2025

Stayed 2 nights in May 2025

8/10 Good

John

Jun 11, 2025

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Traveled with family

Jun 2, 2025

Disliked: Cleanliness

Needed cleaning. Ok but not a hotel that I’d recommend. It was UTK’s graduation weekend. The price was ridiculously high, but it was one of the only available rooms in the area.

Stayed 1 night in May 2025

6/10 Okay

Douglas

May 31, 2025

Stayed 1 night in May 2025

8/10 Good

Erwin

Business traveler

May 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

6/10 Okay

Ralanda, Dutton

Business traveler

May 30, 2025

Good price and location

Stayed 1 night in May 2025

10/10 Excellent

Tyler

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was great and very clean

Stayed 1 night in May 2025

8/10 Good

Maria

Traveled with family

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This is an old building with new renovation. Very nice and beautiful rooms with new furniture. But there is a terrible smell of old age and dampness in the room because the air conditioning does not work when there are no tenants in the room, and the windows do not open. I had to sleep with the exhaust fan on all night to reduce this terrible smell a little. Yes, everything is painted and the furniture is new, but the building is old and smells terrible. Breakfast is super simple and cheap. I did not like it. The workers are not very friendly, although one of them gave me a quiet room away from the elevator. If I could open the window it would be perfect. But I am sensitive to smells and I can't stand the smell of old rooms. I think the price is high even taking into account the new renovation.

Stayed 1 night in May 2025

8/10 Good

Charise

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was very accommodating to my needs and worked with me when I needed to depart early due to an urgent matter back home across the states. I would stay here again, but the drawbacks are that the windows didn't open so I wasn't able to get any fresh air into the musty smelling room and there was dust on some items. Overall, the stay was pleasant.

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

May 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean property. Staff was very attentive.

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family

May 22, 2025

Liked: Cleanliness, staff & service

We saw a dead bug on floor of room and a dead cockroach in doorway in hall. All was good except that. My 77 year old sister was not happy about the bugs. Just need an exterminator session. All other was good.

Stayed 1 night in May 2025

10/10 Excellent

Norman

Traveled with family

May 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler

May 4, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unfriendly front desk when we checked in late and interrupted him. Very stiff bed, no good breakfast and weird smells in halls and room. No hand soap.

Stayed 1 night in May 2025

10/10 Excellent

Jorge

May 1, 2025

Liked: Staff & service, amenities, property conditions & facilities

great location

Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Traveled with family and small children

Apr 28, 2025

Disliked: Staff & service

Staff was not friendly upon checking in. Barely spoke to us. The 1st room had bedbugs. Staff denied. Got another room, however. It was fine. Bed was comfortable. Seemed clean. Won't be staying there again, though. Mostly because we were gaslit.

Stayed 1 night in Apr 2025