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Quality Inn & Suites

2.0 star property
Hotel with free breakfast, in the vicinity of West Town Mall

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Lobby
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Thompson–Boling Arena
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Accesible)

8.0 out of 10
Very good
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Knoxville

Located in Knoxville West within a 5-minute drive of West Town Mall, Quality Inn & Suites is within a 10-minute drive of other popular sights such as Pellissippi State Community College. This 72-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.9 miles
  • Turkey Creek Shopping Center - 5 min drive - 4.4 miles
  • University of Tennessee - 12 min drive - 13.2 miles
  • Thompson–Boling Arena - 13 min drive - 13.9 miles
  • Neyland Stadium - 13 min drive - 13.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Guests of Quality Inn & Suites enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a water dispenser, and a vending machine.
Guests can expect free WiFi and 50-inch TVs with cable channels. Other amenities include refrigerators, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

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Exterior
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
7.4 out of 10, Good, 1,005 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Quality Inn & Suites?

This hotel is situated in Knoxville West, close to Dead Horse Lake Golf Course, West Town Mall, and Turkey Creek Shopping Center. You'll also find Fort Loudoun Lake and Regal Downtown West within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn & Suites?

Couples will appreciate amenities like a 24-hour fitness facility, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites have a restaurant with a breakfast menu?

Quality Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Does Quality Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is 16.3 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites?

No, you won't find guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 78 out of 171 reviews
Rating 8 - Good. 43 out of 171 reviews
Rating 6 - Okay. 28 out of 171 reviews
Rating 4 - Poor. 14 out of 171 reviews
Rating 2 - Terrible. 8 out of 171 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Updated room with tile floor instead of carpet. Clean simple lines in room and bathroom.
Stayed 1 night in Jan 2026

6/10 Okay

Bryan

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Leah

Liked: Staff & service
The bed was comfortable and the room was as depicted. The only complaint I have is that the room had a bit of a mildewy odor to it and it was pretty humid in the room.
Stayed 2 nights in Oct 2025

6/10 Okay

Ken

Traveled with family
The water pressure needs to be increased. It's very low to the point that it becomes an inconvenience. The towels are also not great. Other than that everything was fine.
Stayed 2 nights in Oct 2025

4/10 Poor

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are somewhat updated. Skimpy towels in room, skimpy breakfast, rooms not fully clean, etc. Front desk staff was not friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Nights Sleep 😴

The hotel was clean, the desk staff friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION. CLEAN. OVERNIGHT STOP ON TRIP FROM FLORIDA TO OHIO.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe. Room temp was good. Staff were friendly and helpful. Very minor, most of the vending machines were poorly stocked or didn’t work. But overall a good stay in a good location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

2/10 Terrible

kendall

Stayed 1 night in Oct 2025

10/10 Excellent

cynthia, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Highly recommend . Will stay here again when visiting Knoxville.
Stayed 4 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms were clean and comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Meghan

Stayed 1 night in Sep 2025

8/10 Good

Luis

Stayed 3 nights in Sep 2025

2/10 Terrible

Kala

Stayed 1 night in Sep 2025

2/10 Terrible

Pamela, Baton Rouge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The man who was on the counter for check-in was aggressive. The Room was clean, comfortable but we felt threatened with the check-in staff as he yelled at my father, who is elderly man only because my dad asked to check the name on the reservation again as the staff couldn’t find it. I’ll be reporting his behavior to IHG as it was unacceptable.
Stayed 1 night in Sep 2025

6/10 Okay

Andy

Liked: Property conditions & facilities
A/c had issues
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Amenities
Very nice and comfortable bedding and sheets. I slept like a dream.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Got soaking wet in the rain due to the property not having a portico. Clerk was hard to understand. He would not look up at the customer. The room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Sep 2025

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