We enjoyed our day, but the second night the HVAC wasn't working upstairs or downstairs.An offer was made for us to move to a nearby unit, but it was nearly 10pm
and not practical or convenient for us to move at that late hour.Brenda did a good job communicating with us. The owner however, was not willing to call a service company to check it out-and after we left was not very flexible in offering an acceptable adjustment, but finally did with Brenda's help.