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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Lobby sitting area
View from property
Lobby
Breakfast and dinner served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Exercise Equipment)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room | 55-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub) | Pool

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchenette

Junior Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs places you next to St. Jacobs Country Playhouse and within a 5-minute walk of St. Jacobs Outlets. This 3-star hotel has 118 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • Waterloo Central Railway - 6 min walk - 0.4 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Ben Thanh 邊城 - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Jack's Family Restaurant - ‬4 min walk

About this property

Courtyard by Marriott Waterloo St. Jacobs

Guests of Courtyard by Marriott Waterloo St. Jacobs enjoy a gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-out.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,301 reviews
$110 nightly
The price is $129
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CAD 89.50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs

Courtyard Marriott Jacobs Hotel

Courtyard Marriott Jacobs Hotel Waterloo St.

Courtyard Marriott Waterloo St. Jacobs

Courtyard Waterloo St. Jacobs

Courtyard Marriott Waterloo St. Jacobs Hotel

Courtyard Marriott St. Jacobs Hotel

Courtyard Marriott St. Jacobs

Courtyard Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard riott Waterloo St J

Courtyard by Marriott Waterloo St. Jacobs Hotel

Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Frequently asked questions

Is a free cancellation option available at Courtyard by Marriott Waterloo St. Jacobs?

Courtyard by Marriott Waterloo St. Jacobs offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Waterloo St. Jacobs?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Waterloo St. Jacobs on Jun 7, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Courtyard by Marriott Waterloo St. Jacobs?

This hotel is located in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Market District Visitor Information Centre and Waterloo Central Railway less than a mile away.

Will I be able to park at Courtyard by Marriott Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Does Courtyard by Marriott Waterloo St. Jacobs have a casino?

No, Courtyard by Marriott Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Waterloo St. Jacobs?

No, there is no indoor pool at this hotel.

Is Courtyard by Marriott Waterloo St. Jacobs a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private indoor hot tub and a fireplace.

Are there hot tubs at Courtyard by Marriott Waterloo St. Jacobs?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Waterloo St. Jacobs feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Waterloo St. Jacobs serves to-go breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Waterloo St. Jacobs allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Courtyard by Marriott Waterloo St. Jacobs for a fee of CAD 75.00 per accommodation, per stay.

Are there connecting rooms at Courtyard by Marriott Waterloo St. Jacobs?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Courtyard by Marriott Waterloo St. Jacobs?

The closest major airport to Courtyard by Marriott Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 14 mi away (25 minutes by car).

Can I book a room with a balcony at Courtyard by Marriott Waterloo St. Jacobs?

No, you won't find guestrooms with balconies at Courtyard by Marriott Waterloo St. Jacobs.

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026

8/10 Good

Erika

Stayed 1 night in Feb 2026

10/10 Excellent

Maryann

Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2026

4/10 Poor

Mila

Stayed 1 night in Feb 2026

8/10 Good

Paige

Liked: Cleanliness, staff & service, amenities
The stay was really lovely! Everything clean, comfy, and well stocked, and the staff got us plates and utensils when we asked for some too - since our room wasn't a one with a whole kitchen. The food at the bistro was yummy as well. All the staff was very accommodating and kind, and things were reasonably quiet too. My only complaints would be that the window was a bit drafty, and that the TV reacted very strangely to both a laptop and a Nintendo Switch being plugged in. Neither really worked, the laptop not being able to show anything on the big screen, and the Switch being locked at a super loud (unplayable) volume for some reason haha. Aside from that, everything was perfect, I'd readily recommend to a friend, and will probably stay again if the need arises. :)
Stayed 2 nights in Feb 2026

2/10 Terrible

Raghav

Disliked: Cleanliness
Staff - useless
Stayed 2 nights in Feb 2026

10/10 Excellent

sean

Stayed 1 night in Feb 2026

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean; bathroom spotless; had an issue with room heater - was repaired immediately. All staff very friendly, polite & very professional. Very modern & well appointed rooms and hotel overall. Excellent hotel location, relative to all attractions & amenities in the area, such as farmers market, hockey arenas, restaurants & other shopping. Close to major highways - easy in & easy out Highly recommend staying here! !
Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026

4/10 Poor

Justin

Disliked: Amenities, property conditions & facilities
Staff was ok. People were partying in the hallways until two in the morning. I ask guest services to kindly ask them to be quiet. The hotel did buy us breakfast for the mixup and then tried to charge us for it when we checked out and accused us of spending money at the bar. Will never be returning to this hotel very unprofessional run.
Stayed 2 nights in Feb 2026

8/10 Good

Zeinah

Liked: Cleanliness, staff & service, amenities
Clean, comfy room. Staff is very hospitable and accommodating. The walls are VERY thing. Which made dogs bark easily. So technically dog-friendly but not super.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place to stay.
Stayed 1 night in Jan 2026

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Expensive for breakfast not included.
Stayed 1 night in Nov 2025

8/10 Good

Kashmir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff awas awesome and the room was very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Alabama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Feb 2026

8/10 Good

Shelley

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

8/10 Good

Leanne

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
I delivered a trade presentation and the facilities and staff support were top notch!
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

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