Travelodge Kingston LaSalle Hotel3.0 out of 5.0
Recent guest reviews
The hotel is great, the restaurant here has great food, the rooms are clean, great pool, but the front end staff working during the day are rude. They really don't understand the concept of customer service and have made us feel like we are a nuisance. Somebody needs to tell them that they need mats in their front lobby, the housekeeping staff has to constantly mop up the slush and there is one teeny tiny entrance mat. Maybe someone should take a trip to Costco and spend the $12 to keep people from slipping in the winter?!?!
Rooms were nice. Staff was great. I gave it a 3 star due to there was not hot water in the morning for a shower. Also if staying on the first floor, there is a few stairs to your lobby. You can't get the luggage dolly down to your rooms to bring all your stuff to your rooms.
This was a handy place to stay while we were there. The room was comfortable and adequate for 3 people. The pool was good to de-stress after a long flight in and busy days there. The restaurant provided good breakfasts and the wait was not long to get in and be fed.
I use this hotel as a stop-over for all of my business trips between Montreal and Toronto. During my first stay, which was years ago now, I had the sincere pleasure of meeting Fred, the front desk manager. Having worked in public relations at a four-star Montreal hotel for three years, I think I'm qualified to recognize thoroughly excellent service when I have the rare pleasure of encountering it. From moment one (and for four years of trips now) Fred has outdone himself in his dedication to enriching the experiences of Travelodge clientele by working diligently, creatively and professionally to solve problems, alleviate stress and generally leave his guests with a smile on their faces. It's taken me four years to get around to this review, but it is indeed one that is well-deserved. Fred is a true ambassador of the Travelodge brand, and this customer keeps returning because of Fred's clear commitment to excellence.
Clean, superior service, skinny bathtubs, comfortable beds, quality bedding, very quick room service, great rates, good location in relation to restaurants, mall, timmies, farm boy. 24 hrs front desk service,
We stayed at the hotel for two nights, and found it to be mediocre. The bedsheets provided to us were dirty, the hair dryer didn't work, and the toilet flush was problematic ... We will not be coming back!
We stayed for 2 nights and it was well worth it. The room did not feel cramped, even with a roll-away bed added. It was clean, with a comfortable bed. The staff were up to the task as well (efficient with our requests). As well, the pool was great too! The location, though not downtown, was close to everything we needed.
Stayed at the Travelodge Kingston LaSalle for one night (stop over on our way from Quebec City to Niagara Falls). We very much enjoyed our stay. Beds were comfortable, rooms were clean and as a smoker, it was great to have a patio to go outside easily. Wish we had an extra day in Kingston to do the Thousand Island cruise. The Kingston Pen Museum was interesting. It is a great town to visit and the location of this hotel is central to everything you might wish to see while you are visiting. Great value for the money. Would recommend.
Had a very nice room, clean and comfortable. Staff were very friendly and helpful. Would strongly recommend this hotel.The pool was good. The restaurant had a great breakfast with reasonable prices and friendly servers. Although this was extra it was still worth it.
We enjoyed spending 3 nights here. All the staff were quite welcoming and friendly, Chad at the front desk was particularly helpful. During our stay it was hot and humid so the somewhat loud air conditioning unit helped to block out any distracting noise during the night. The spacious rooms are cleaned well. Lighting is a bit low and pillows could be a bit newer and fluffier, but there are enough of them to make up for the lack of loft. As with too many hotels, they stretch their TV picture to fill the screen which distorts the picture unacceptably - at this hotel, at least you can fix this but you need to go through several rear panel settings to get the picture to the proper aspect ratio. Breakfast in the Cavelier Room is quite good, dinner, on the other hand is lackluster. Despite the shortcomings, we would consider returning.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Travelodge Kingston LaSalle Hotel is located 2.1 mi (3.4 km) from Invista Centre and within a 10-minute drive of George Taylor Richardson Memorial Stadium. This 3-star hotel has 102 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and free in-room WiFi. Also close to this Kingston hotel are King's Crossing Outlet and Little Cataraqui Creek Conservation Area.
Enjoy dining at Cavelier Room, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is available for a fee.
All of Travelodge Kingston LaSalle Hotel's 102 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Other standard amenities include free local calls, hair dryers, and desks.
Guests staying at Travelodge Kingston LaSalle Hotel enjoy an indoor pool, a spa tub, and a sauna. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, 3 meeting rooms, and conference space.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 194 reviews