Hotels near Kierland Commons

"Poor room cleanliness upon arrival. Booked Mountain View room but looked at parking lot. There 3 day and received NO services, No clean towels, finally after multiple asks, had to go to reception 2 times to get towels. Room never cleaned/touched up despite 3 night stay. Just very poor customer service overall. Breakfast buffet was a joke. No cups in room for coffee maker. Bad experience. "

"The office was closed when I arrived late at night, there was a phone outside office you pick up to speak with someone, eventually I was transferred to a corporate office after about5-10 minutes. They contacted someone at the property and they finally checked me in. The person was very nice. When I went to the room the interior door lock was on and I couldn’t get in. Luckily the front desk person noticed me before she left and gave me a different room. "

"As far as the stay it was great, I dont think the instructions for parking where all that clear for someone that was completely new to this type of check in. They metion where to park when you get there but forget to mention that they'll be a parking card and spot assigned to you when you go to your room. I had to reach out to someone for theses instructions "