- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Best Western Plus Scottsdale Thunderbird Suites
3.0 out of 5.0Enter your dates to see prices
Best Western Plus Scottsdale Thunderbird Suites
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 89 reviews
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Recent guest reviews
We had cold showers for 2 days. The bed was very hard. Our first room was dirty so we had to change rooms .
Price was reasonable. Good location for all the spring training fields but being right next to the airport made it a little noisy. There is a nightclub nearby that has outdoor entertainment which made it rather noisy into the late evening. Living area furniture was outdated and not comfortable at all for sitting around and watching TV. Everything else about the hotel was decent.
We had an early flight into AZ so we arrived at the hotel at 10:30am which was well before check in and they were able to get us in our room in 1 hour so we could enjoy the rest of the day at the pool.
enjoyed our stay the breakfast buffet was very good ans service great
Their staff overall was amazing. Very kind and helpful. The room conditions and hotel were just okay.
Overall experience was good but a couple of hiccups...no bedding for pull out bed in room & when we called at 10PM when everyone was ready to settle in we called desk to ask for linens to be sent & was told "you'll have to come to front desk to get it". Felt that shouldn't have happened in the first place but to be told we had to go get it ourselves was a bit unacceptable. Earlier we'd been swimming in the pool (which was nice) but they had run out of towels so we asked for & had to go get those ourselves. When we got to the room to shower & clean up to go to dinner, again we didn't have enough bathroom linens for 5 people, when we called desk...same answer "you'll have to come to front desk to get what you need". I understand not enough towels in the bathroom if maid service doesn't know how many people will be in the room, but we shouldn't have to go get our own supplies. As for bedding for the pull out bed, it could've been stored in one of the dresser drawers or on self in closet.
Good value for the money. And ample parking is a plus.
Very courteous and friendly staff. Restaurant closes very early and the room very clean but dated.
The location is great - close to shopping and dining. Rooms were okay - but very noisy - there was a load beeping outside that went on all night. The heater wasn't working and we were here in the winter and it was cold at night. We called the front desk but no results. If you stay at this hotel, be sure you get a room that faces the Scottsdale airport and not the west parking lot.
Location was out of the way, but hotel was nice. Very few amenities with food, drinks, etc. Breakfast was good. Not a great place to go walking at night.
We used this hotel as an "overflow" for a holiday guest and found it very convenient to our home in the Scottsdale Kierland area.
Hotel is nicely renovated and very clean. It is next to a small airport, so noise can be an issue during flight times.
Easy to fly into KSDL and use Landmark Aviation and walk down the street a few minutes to the hotel. Ten minute walk to Kierland Commons, which has some great restaurants. Room was nice but toilet area is really small. Would stay again.
It was a grwT hotel very nice staff very clean hotel and in a nice remote great location.
Everything was clean and the beds were comfortable. There was virtually no noise from outside-it's in a quite area and off the main street. The details: someone"s commode and shower were incredibly loud (I suspect the room above me). There was no coffee left packet in the room for my second day, I was able to get one from the desk. The internet connection was slow. On their computer, so slow I couldn't download a PDF file, it timed out. (granted, it was 4.9 mb). The airport wasn't very busy, but the jets were loud enough to bother a sensitive sleeper trying to sleep in. Overall, I think yo should be able to do better for the money-then again, this is Scottsdale.
Perfect for our spring training getaway! Just far enough away from the crowds, and an easy 20 minute drive to Scottsdale stadium. Staff was very accommodating and friendly!
Hotel is a updated older hotel located next to Scottsdale airport in a industrial park. The two room suite was large, clean and comfortable with breakfast included each day. Up scale shopping and restaurants located within walking distance. Will definitely stay at Thunderbird Suites again.
very nice location--only 15 minutes away from my son, who lives in Arizona. i liked that there was a door seperating the bedroom from the rest of the hotel room. 2 tv's were great! the bathroom was a litle small but workable.The bed was a little hard for my liking but not too uncomfortable-was still able to sleep. The staff was very friendly and helpful. would definately stay here again.
room was a great size,buffet could have been a little more to offer,pool and jacuzzi were good,fitness room needs better equipment,location was great.overall for the vacation price one really cannot complain,we enjoyed it very much.the new bartender named james made us feel right at home,he made fantastic drinks and provided much humor.
The hotel was very nice and the staff was very helpful and accommodating. I would recommend this hotel to others.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in North Scottsdale, Best Western Plus Scottsdale Thunderbird Suites is a leisurely stroll from sights such as Scottsdale Quarter and Kierland Commons. This 120-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's near the airport and also near Tournament Players Club of Scottsdale and Cactus Park.
Dining
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service.
Rooms
All 120 air-conditioned accommodations feature sitting areas. Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
Property features
At Best Western Plus Scottsdale Thunderbird Suites, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guest reviews for Best Western Plus Scottsdale Thunderbird Suites
Everyone
We had cold showers for 2 days. The bed was very hard. Our first room was dirty so we had to change rooms .
Everyone
Price was reasonable. Good location for all the spring training fields but being right next to the airport made it a little noisy. There is a nightclub nearby that has outdoor entertainment which made it rather noisy into the late evening. Living area furniture was outdated and not comfortable at all for sitting around and watching TV. Everything else about the hotel was decent.
Review comment
John F. Front Office Manager. responded on Mar 26, 2018
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Everyone
We had an early flight into AZ so we arrived at the hotel at 10:30am which was well before check in and they were able to get us in our room in 1 hour so we could enjoy the rest of the day at the pool.
Review comment
John F. Front Office Manager. responded on Mar 25, 2018
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
great location
Everyone
enjoyed our stay the breakfast buffet was very good ans service great
Review comment
John responded on Dec 3, 2017
Thank you for taking the time to give us a great review. We are very glad you enjoyed your stay and are looking forward to seeing you again.
Everyone
Their staff overall was amazing. Very kind and helpful. The room conditions and hotel were just okay.
good location
Everyone
Overall experience was good but a couple of hiccups...no bedding for pull out bed in room & when we called at 10PM when everyone was ready to settle in we called desk to ask for linens to be sent & was told "you'll have to come to front desk to get it". Felt that shouldn't have happened in the first place but to be told we had to go get it ourselves was a bit unacceptable. Earlier we'd been swimming in the pool (which was nice) but they had run out of towels so we asked for & had to go get those ourselves. When we got to the room to shower & clean up to go to dinner, again we didn't have enough bathroom linens for 5 people, when we called desk...same answer "you'll have to come to front desk to get what you need". I understand not enough towels in the bathroom if maid service doesn't know how many people will be in the room, but we shouldn't have to go get our own supplies. As for bedding for the pull out bed, it could've been stored in one of the dresser drawers or on self in closet.
business trip
BusinessTravelers
Good value for the money. And ample parking is a plus.
quick business trip
BusinessTravelers
Very courteous and friendly staff. Restaurant closes very early and the room very clean but dated.
would not stay here again
Couples
The location is great - close to shopping and dining. Rooms were okay - but very noisy - there was a load beeping outside that went on all night. The heater wasn't working and we were here in the winter and it was cold at night. We called the front desk but no results. If you stay at this hotel, be sure you get a room that faces the Scottsdale airport and not the west parking lot.
ok hotel
Singles
Location was out of the way, but hotel was nice. Very few amenities with food, drinks, etc. Breakfast was good. Not a great place to go walking at night.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.