Overall the resort is very nice. I was disappointed in the choice of cabin that was given. I had requested a two queen cabin. Upon checking in I was given a “two queen cabin”. Unfortunately the second queen was in a loft 14narrow steps upstairs. As my wife and I are senior citizens and we have difficulties with steps we were unable to use the other queen. The resort was booked solid and no other cabins were available. I wish we knew that when we booked and maybe we could have gotten a different cabin
Great location, clean facilities, friendly staff. Would certainly recommend to others.
Nice log cabin in hills . Nice queen beds . Only thing is wish there was extra toilet paper and WiFi a little faster . Very close to Mt rushmore
Cosy cabin and very nice reception on arrival.Clean and comfortable!
Private setting yet close to Keystone and Mount Rushmore.
The view and location is amazing. Cabins are very clean and orderly. I would highly recommend staying here.
We loved this place. Our cabin was adorable! We had a comfy brass queen bed and two very nice easy chairs with footstools. The stone fireplace was a nice touch. We had a picnic table next to the cabin too. We had everything we needed and more. We would definitely go back.
We had a great experience staying at Holy Smoke Resort! It was close to everything in the park, and yet not on top of the touristy section of Keystone. The managers were great! We even extended our stay an extra night because we loved it so much.
Was happy with almost everything, only have a few things we would change and those are faster internet (it was pretty bad), lighting in the cabin was very dim, and would like to see a more comfortable chair or love seat. The chairs were two small kitchen chairs so ok for sitting on a short time and then one over sized chair that was made out of wood that would go with a cabin feel but it had thin cushions that moved around (was like throw cushions) and it was only about six inches off the floor so way to low.
Stayed in one of the cabins. Pretty rustic which adds to the feel of being in an outdoor environment. Convenient to a lot of things to see and do.
Arrived after check-in time. Staff allowed for us arrive directly to our cabin. Cabin was comfortable and accommodating for our family of 5.
Wonderful private cabin. Comfortable bed. Could use a little more lighting. Not enough parking at cabin for truck and trailer and motorcycle. Wonderful place to stay. Great staff
Holy Smoke Resort places you within 3 miles (5 km) of popular attractions like Big Thunder Gold Mine and National Presidential Wax Museum. Each of the 26 rooms at this 3.5-star cabin property includes a refrigerator, a microwave, and a coffee maker.
Holy Smoke Resort's 26 air-conditioned cabins provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries.
At Holy Smoke Resort, guests have access to a gift shop. If you decide to drive, there's free parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
Overall the resort is very nice. I was disappointed in the choice of cabin that was given. I had requested a two queen cabin. Upon checking in I was given a “two queen cabin”. Unfortunately the second queen was in a loft 14narrow steps upstairs. As my wife and I are senior citizens and we have difficulties with steps we were unable to use the other queen. The resort was booked solid and no other cabins were available. I wish we knew that when we booked and maybe we could have gotten a different cabin
Great location, clean facilities, friendly staff. Would certainly recommend to others.
Thank you, Thank you! Great reviews keep our staff engaged and smiling. You made our day and we are pleased to be able to make your day as well with pleasant memories.
Nice log cabin in hills . Nice queen beds . Only thing is wish there was extra toilet paper and WiFi a little faster . Very close to Mt rushmore
Thanks for the review. Hope to see you again.
Cosy cabin and very nice reception on arrival.Clean and comfortable!
THANK YOU !! It is fabulous to open the program in the morning to a great review. You have made our day.
Private setting yet close to Keystone and Mount Rushmore.
THANK YOU please return and tell all your friends about us.
The view and location is amazing. Cabins are very clean and orderly. I would highly recommend staying here.
Thanks for the awesome review!
We loved this place. Our cabin was adorable! We had a comfy brass queen bed and two very nice easy chairs with footstools. The stone fireplace was a nice touch. We had a picnic table next to the cabin too. We had everything we needed and more. We would definitely go back.
Thanks for the great review! Hope to see you again!
We had a great experience staying at Holy Smoke Resort! It was close to everything in the park, and yet not on top of the touristy section of Keystone. The managers were great! We even extended our stay an extra night because we loved it so much.
Thanks for the great review. We hope you will return. We all need this kind of feed back. It keeps the cleaning staff on their feet as all try very hard to make your stay fabulous.
Was happy with almost everything, only have a few things we would change and those are faster internet (it was pretty bad), lighting in the cabin was very dim, and would like to see a more comfortable chair or love seat. The chairs were two small kitchen chairs so ok for sitting on a short time and then one over sized chair that was made out of wood that would go with a cabin feel but it had thin cushions that moved around (was like throw cushions) and it was only about six inches off the floor so way to low.
I wish I knew what cabin you were in so I could check and make sure we had the new very bright bulbs in the lamps. About the chair, We have new chairs on order for cabins 1 through 4. I think those 4 are the only ones that have the log chairs still in them. Thank you for your business and we appreciate the feedback.
Stayed in one of the cabins. Pretty rustic which adds to the feel of being in an outdoor environment. Convenient to a lot of things to see and do.
At check in we give out our business card to every guest and tell them if they need anything to call us....day or night. If the towels weren't to your liking you should have called and we could have replaced them.
When you book on orbitz YOU choose the cabin the resort does not. There are pictures of our cabins. I just went and looked at the pictures of the cabin you were in. It clearly shows the upstairs bed and the downstairs bed it even shows the staircase you use to access the upstairs.