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The Gates Hotel Key West

4.0 out of 5.0

The Gates Hotel Key West

4.0 out of 5.0

Recent guest reviews

This is a very nice hotel with lovely amenities. However, we did not have a great housekeeping experience. Extra towels were delivered 24 hours after request, bathtub was not cleaned during the 3 day stay, and the room was serviced without emptying the garbage in one room and without replacing the garbage bag in another.

nice ambience. close enough to downtown (1 hour walk, 20 minute bike ride).

Over price just okay accommodations. Hidden fees for pool and shuttle service.

Good hotel. Very friendly personal. With a shuttle to duval street next door starbucks.

The hotel was beautiful and loved how it was very close to the water.

Nice clean hotel, it is associated with other hotels sharing amenities on "Rooster Row. The menu is limited.

Very nice hotel close to the beach only problem that I had is a don't seem to know what cream and sugar is

Little ways from the beach but they have a bus that takes you downtown for free. The staff is so nice and friendly. The rooms are so clean and nice. The pool is amazing. The pool has a bar that you can order food at. The food was great and drinks were great. Will be coming back and staying at this hotel again!

Cute hotel. Very comfortable. Staff was awesome. The Blind Pig food is excellent. Bartenders were 5 star, tip accordingly. They really went the extra mile. What was not clear on the description is this hotel is part of Roster Row, 3 hotels on the same block. You are able to use all three facilities which was a nice bonus. The shuttle was convenient to go down to Duval St and not worry about parking or drinking. This location is at the North West end of island away from town center but we didn't mind the shuttle made up for it.

This is my second stay here. It was just as wonderful as it was the first time. The rooms are decorated beautiful and very clean.

Away from the congestion around Duval Street and convenient to airport. But you need a car or scooter to get anywhere. Pool itself was awesome!!! But the lounge chairs were horrendously uncomfortable (stretched and worn so the bars poke you in all the wrong places.) Drinks at bar somewhat overpriced and watered down if you weren’t watching, and need more food options - especially for breakfast. Clearly recently updated and very modern. Rooms could use more chairs or a little side table. Great vibe - we’d go back!

Very nice and very convenient with the shuttle services pool and bar

EXCELLENT STAY!! Already recommended to friends! Great staff, rum row is awesome! The hotel overall is wonderful!

It was a pleasant surprise. I made the reservation the night before for a sudden trip. The grounds were nice. The room was very quirk with a nautical theme. I liked the interior design.

The hotel was fine. The pool is great, as is the shuttle service. No breakfast or coffee provided. Got hit with an unexpected duplicate "resort fee" at checkout even though Expedia led us to believe that the "resort fee" we prepaid with them was the only one.

Everything was beautiful! I just wished they would have a microwave in the room. Also I wish they would have like a family night or something for parents that are staying with kids . If u go the fish tacos are a must

I had a really nice stay at the hotel- the staff was great, I loved my room, the pool area, and the building as a whole. I stayed here for 5 days and nights and had a wonderful time. My minor complaints: there was a strange mechanical sound near my room that was going off 90% of the time, including the night and the location is a little bit out of the way. It's very nice that they provide a shuttle service quite frequently, but can add a little extra layer of inconvenience for guests if they wish to be closer. All in all, a great stay with minor issues.

Second trip in less than a month, combined business & a bit of pleasure. Rooms are very comfortable & hotel ambiance is fun. Shuttle service to Mallory Square is great, prompt & reliable, plus fun

Grounds were beautiful. Must try the onsite food truck. You get to try the amenities at the sister hotel next door.

3824 N Roosevelt Blvd Key West FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 2.3 mi (3.8 km) from Key West Harbour, The Gates Hotel Key West is within a 10-minute drive of other popular attractions like Key West Butterfly and Nature Conservatory. This 4-star hotel has 100 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

Built in 2015, the brand new The Gates Hotel Key West offers an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a computer station, and express check-out.

Room options

Standard Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed (Lifestyle)

King 1 | Sleeps 2

Guest reviews for The Gates Hotel Key West

Everyone (39) Couples (28) Business (4) Family (9) Friends (8) Other (3)
4
Families

This is a very nice hotel with lovely amenities. However, we did not have a great housekeeping experience. Extra towels were delivered 24 hours after request, bathtub was not cleaned during the 3 day stay, and the room was serviced without emptying the garbage in one room and without replacing the garbage bag in another.

By on Mar 20, 2019

Review comment responded on Apr 16, 2019

Thank you for sharing your feedback about your stay with us!

5
Partner Couples

nice ambience. close enough to downtown (1 hour walk, 20 minute bike ride).

By on Feb 19, 2019

Review comment responded on Apr 16, 2019

Thank you for sharing your feedback about your stay with us!

2
Everyone

Over price just okay accommodations. Hidden fees for pool and shuttle service.

By on Jan 28, 2019

4
Everyone

Good hotel. Very friendly personal. With a shuttle to duval street next door starbucks.

By on Jan 26, 2019

5
Everyone

By on Dec 17, 2018

5
Everyone

The hotel was beautiful and loved how it was very close to the water.

By on Dec 11, 2018

5
Everyone

Nice clean hotel, it is associated with other hotels sharing amenities on "Rooster Row. The menu is limited.

By on Dec 8, 2018

5
Everyone

Very nice hotel close to the beach only problem that I had is a don't seem to know what cream and sugar is

By , from Sc on Nov 7, 2018

5
Everyone

Little ways from the beach but they have a bus that takes you downtown for free. The staff is so nice and friendly. The rooms are so clean and nice. The pool is amazing. The pool has a bar that you can order food at. The food was great and drinks were great. Will be coming back and staying at this hotel again!

By , from IL on Oct 15, 2018

5
Everyone

Cute hotel. Very comfortable. Staff was awesome. The Blind Pig food is excellent. Bartenders were 5 star, tip accordingly. They really went the extra mile. What was not clear on the description is this hotel is part of Roster Row, 3 hotels on the same block. You are able to use all three facilities which was a nice bonus. The shuttle was convenient to go down to Duval St and not worry about parking or drinking. This location is at the North West end of island away from town center but we didn't mind the shuttle made up for it.

By , from Austin Tx on Sep 28, 2018

Review comment responded on Oct 3, 2018

Thank you for sharing your experience with us and we are so glad that you had a comfortable stay with us and how awesome the staff was. We hope to see you again.