Holiday Inn Express Canterbury3.0 out of 5.0
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Recent guest reviews
On check-in, we were advised that our adjoining rooms were no longer adjoining as the toilet wouldn't flush in the one we were assigned. The new room however had a toilet which ran continuously and wouldn't stop. The carpets were badly stained. The door key to one of the rooms had to be reset 3 times before it worked. This place has serious maintenance problems. Beware of motorway noise. Requested a late checkout as the 12 noon checkout time was going to be difficult for a disabled 86 year old guest using a walker. Desk manager stated that it would only be possible to get a 1 pm (1 hour extension) for 30 GBP! She stated that it was "company policy" which is complete baloney. "My policy" is to no longer use hotels which employ managers without an iota of common sense or concern for customer service. When we left, the parking lot was virtually empty, so extending a single guest room for an hour was clearly not going to be putting a serious imposition on the cleaning staff or impair a non-existent rush on rooms from the next day's guests.
This Holiday Inn was a great option for a weekend stay. Close to town by short drive and had all the essentials.
A good hotel but to far out of town with taxi the only way to get there, if you have a car no problem. Dinner only served during the week, week ends you are on your own.
Hotel is distant from the urban area with limited services nearby, such as restaurants. Due to the bank holiday the menu selection at the hotel restaurant was limited, but what was available was good.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Holiday Inn Express Canterbury is located within a few miles (5 km) of St. Dunstan's Church and Mount Ephraim Gardens. This 89-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. Also close to this Canterbury hotel are Canterbury Cathedral and Westgate Gardens.
Free breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge.
All 89 rooms provide coffee makers, phones, and desks. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Rooms also include hair dryers.
Guests of Holiday Inn Express Canterbury enjoy access to free WiFi in public areas, 2 meeting rooms, and a business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include express check-in, free newspapers, and laundry facilities.