The rooms were very nice. I would stay there again.
The staff was positive and helpful. The room was spacious and clean. The air-conditioning was average, cooled fairly well. The bag breakfast was poor. Contained a bottle of water, a nature valley bar and either an apple or orange...my orange was spoiled (the manager gave me an apple to replace the orange).
Liked space and cleanliness - disliked breakfast area and all disposable, plastic, very wasteful set-up there, crammed, not kept clean while breakfast in full swing - ned work!
The GuestHouse Kennewick was a great value. It is an older property, but is well maintained and clean. The beds were comfortable. It had a full breakfast with eggs, sausage, biscuits w/ gravy, and waffles; nothing fancy.
Clean happy with good service will definitely come back
Front desk lady was nice and helpful. Hotel was booked out but it was pretty quiet. Didn’t had any disturbing at night. Morning breakfast on the other hand was overwhelmed. There was just too many people for the small breakfast room. Overall, the rooms were spacious and beds were comfortable.
The room had a wet dog smell. Told the cleaning lady but it still smelled. Had to buy a misty to get rid of the smell.
The staff was wonderful, they were very friendly and helpful. Breakfast was great. Rooms are being renovated so they will be great for longer stay. Price was great. We will definitely stay here again.facility and rooms very clean
Staff was very friendly and courteous. They offered a variety of foods for breakfast. My overall experience was excellent. I will definitely stay there again on my visit.
Clean like OCD clean , cleaner than some more swanky hotels, massive rooms friendly staff
Came in around midnight, was given a key to a room, staff ended up giving us a key to an occupied room... Awkwardly left the room and went back downstairs to tell the staff. The man behind the counter didnt even say sorry or anything for giving us keys to someone else's room. I mean, zero communication. Changed rooms and felt a bit unsafe the entire night.
older hotel, noisy air conditioner and strong smell
I had very high expectations of Guesthouse. But was very disappointed. Couldn't sleep due to very noisy neighbors that where on drugs and alcohol. At times they where fighting and it was scary thinking things where going to get worst. I was afarid for myself and my kids. Very disappointed. And hallway smelled like weed all the time. And complained but they didn't do anything to stop the nonsense.
Nice hotel staff are very friendly. Rooms look better in pictures but still an excellent place to stay
The hotel is currently undergoing renovations, despite this the accommodations were terrific. If there was something which did not work the staff was there to correct it within minutes. The location is convenient for Kennewick because you have two sides of town and the hotel is in the middle. If you stay here you will be pleasantly surprised
We booked our motel ahead of time & We drove 6 hrs, thinking we have a motel waiting for us, they call us when we're almost there and told us they were overbooked. But we already paid through orbitz. I let her know we are short on money and they already had our money, could they help us book another motel room since its their mistake, they refused and she said sorry but the best they can do is a refund within 7 to 10 days. Luckily we were able to scrape enough money for a room or we would have been sleeping in the car.
Toyota Center is within 2 miles (3 km) of Red Lion Inn & Suites Kennewick Tri-Cities while other popular attractions such as Columbia Center Mall are within 3 miles (5 km). This 3-star hotel has 58 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free continental breakfast. Order from 24-hour room service to satisfy your hunger without leaving your room.
All 58 soundproofed accommodations feature kitchenettes and space to spread out with living rooms and dining areas. 55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
Renovated in 2018, Red Lion Inn & Suites Kennewick Tri-Cities offers a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
The rooms were very nice. I would stay there again.
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. It was great talking to you that morning. We loved to hear feed back and we work to improve every guests experience! Sincerely, Jackie Garcia General Manager Red Lion Inn and Suites
The staff was positive and helpful. The room was spacious and clean. The air-conditioning was average, cooled fairly well. The bag breakfast was poor. Contained a bottle of water, a nature valley bar and either an apple or orange...my orange was spoiled (the manager gave me an apple to replace the orange).
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. We love hearing all of the hard work and long hours pays off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to our staff! Thank you once again Sincerely, Jazz Bains General Manager Red Lion Inn and Suites
Liked space and cleanliness - disliked breakfast area and all disposable, plastic, very wasteful set-up there, crammed, not kept clean while breakfast in full swing - ned work!
We appreciate your feedback, as it helps us focus on the areas that need improvement. Our aim is to provide all of our guests a unique stay and great customer service. I am extremely sorry for the issues that you experienced with have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Sincerely, Jazz Bains General Manager Guesthouse By Red Lion
The GuestHouse Kennewick was a great value. It is an older property, but is well maintained and clean. The beds were comfortable. It had a full breakfast with eggs, sausage, biscuits w/ gravy, and waffles; nothing fancy.
Thank you for taking the time to leave us a review. We appreciate all the feedback positive and negative so we can strive for perfection here at the Guesthouse Inn and Suites Kennewick/Tri-Cities! We are glad you enjoyed our free hot breakfast served every morning from 6am to 9am! Enjoy a full hot breakfast which includes Belgian waffles, Eggs, Sausages, Biscuits and Gravy, cinnamon rolls, oatmeal, cereals, yogurts, hard boil eggs, toast, muffins, coffee and juices plus much more! Sincerely, Jazz Bains General Manager Guesthouse by Red Lion
Clean happy with good service will definitely come back
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. We love hearing all of the hard work and long hours pay off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to our staff! Thank you once again
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. We love hearing all of the hard work and long hours pay off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to our staff! Thank you once again Sincerely, Jazz Bains General Manager Guesthouse Inn and Suites
Front desk lady was nice and helpful. Hotel was booked out but it was pretty quiet. Didn’t had any disturbing at night. Morning breakfast on the other hand was overwhelmed. There was just too many people for the small breakfast room. Overall, the rooms were spacious and beds were comfortable.
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. We love hearing all of the hard work and long hours pay off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to our staff! Thank you once again Sincerely, Jazz Bains General Manager Guesthouse Inn and Suites
We appreciate your feedback, as it helps us focus on the areas that need improvement. Our aim is to provide all of our guests a unique stay and great customer service. I am extremely sorry for the issues that you experienced with have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Sincerely, Jazz Bains General Manager Guesthouse By Red Lion
Our team at the Guesthouse By Red Lion is delighted that you so thoroughly enjoyed your time at our property! T hank you for sharing your five-star review and kind words about our friendly staff, which goes above and beyond for our guests. We are so glad to hear that we are you top choice when traveling to the Tri-Cities! We aim to offer our guests a welcoming, peaceful home away from home and love knowing that we met your needs during your visit. We look forward to meeting again down the road. Sincerely, Jazz Bains General Manager Guesthouse By Red Lion
Thank you ever so much for your review, We are so happy to have earned your five-star feedback and are delighted that you enjoyed a restful, rejuvenating experience here at the Red Lion. That you very much for the recommendation! The prospect of hosting you again is the greatest reward that we can ask for and we look forward to the honor! Sincerely, Jackie Garcia General Manager Red Lion Inn & Suites