They did not clean muy room in top of that the room smell like smoke
Felt like the staff didn’t trust anyone. Had to ask for a hairdryer. Towels were thin. Bed was comfortable.
A lot of sketchy types hanging around. Scary people. Desk clerk very nice
The staff were very polite and professional, and the room was comfortable and welcoming. My only complaint is i wish they had a pool, but still enjoyed my stay.
The rooms were very nice. I would stay there again.
The staff was positive and helpful. The room was spacious and clean. The air-conditioning was average, cooled fairly well. The bag breakfast was poor. Contained a bottle of water, a nature valley bar and either an apple or orange...my orange was spoiled (the manager gave me an apple to replace the orange).
Liked space and cleanliness - disliked breakfast area and all disposable, plastic, very wasteful set-up there, crammed, not kept clean while breakfast in full swing - ned work!
The GuestHouse Kennewick was a great value. It is an older property, but is well maintained and clean. The beds were comfortable. It had a full breakfast with eggs, sausage, biscuits w/ gravy, and waffles; nothing fancy.
Clean happy with good service will definitely come back
Front desk lady was nice and helpful. Hotel was booked out but it was pretty quiet. Didn’t had any disturbing at night. Morning breakfast on the other hand was overwhelmed. There was just too many people for the small breakfast room. Overall, the rooms were spacious and beds were comfortable.
The room had a wet dog smell. Told the cleaning lady but it still smelled. Had to buy a misty to get rid of the smell.
The staff was wonderful, they were very friendly and helpful. Breakfast was great. Rooms are being renovated so they will be great for longer stay. Price was great. We will definitely stay here again.facility and rooms very clean
Staff was very friendly and courteous. They offered a variety of foods for breakfast. My overall experience was excellent. I will definitely stay there again on my visit.
Clean like OCD clean , cleaner than some more swanky hotels, massive rooms friendly staff
Came in around midnight, was given a key to a room, staff ended up giving us a key to an occupied room... Awkwardly left the room and went back downstairs to tell the staff. The man behind the counter didnt even say sorry or anything for giving us keys to someone else's room. I mean, zero communication. Changed rooms and felt a bit unsafe the entire night.
older hotel, noisy air conditioner and strong smell
Red Lion Inn & Suites Kennewick Tri-Cities places you within 2 miles (3 km) of Toyota Center and Three Rivers Convention Center. This 3-star hotel has 58 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free continental breakfast. Order from 24-hour room service to satisfy your hunger without leaving your room.
55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include kitchenettes, dining areas, and sitting areas.
Red Lion Inn & Suites Kennewick Tri-Cities features a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
They did not clean muy room in top of that the room smell like smoke
Felt like the staff didn’t trust anyone. Had to ask for a hairdryer. Towels were thin. Bed was comfortable.
Thank you for taking the time to leave a review. Apologies for the issues mentioned. Thanks again and have a great day!
A lot of sketchy types hanging around. Scary people. Desk clerk very nice
We are so sorry to hear about your experience. We will let staff know to do more security walks of the property to ensure our guests safety and peace of mind. We are so glad to hear that you thought our front desk person was very nice. Thank you for your comments.
The staff were very polite and professional, and the room was comfortable and welcoming. My only complaint is i wish they had a pool, but still enjoyed my stay.
Thank you for your wonderful review! p.s. We wish we had a pool too
The rooms were very nice. I would stay there again.
Thank you ever so much for your review, We are so happy to have earned your five-star feedback and are delighted that you enjoyed a restful, rejuvenating experience here at the Red Lion. That you very much for the recommendation! The prospect of hosting you again is the greatest reward that we can ask for and we look forward to the honor! Sincerely, Jackie Garcia General Manager Red Lion Inn & Suites
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. It was great talking to you that morning. We loved to hear feed back and we work to improve every guests experience! Sincerely, Jackie Garcia General Manager Red Lion Inn and Suites
The staff was positive and helpful. The room was spacious and clean. The air-conditioning was average, cooled fairly well. The bag breakfast was poor. Contained a bottle of water, a nature valley bar and either an apple or orange...my orange was spoiled (the manager gave me an apple to replace the orange).
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. We love hearing all of the hard work and long hours pays off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to our staff! Thank you once again Sincerely, Jazz Bains General Manager Red Lion Inn and Suites
Liked space and cleanliness - disliked breakfast area and all disposable, plastic, very wasteful set-up there, crammed, not kept clean while breakfast in full swing - ned work!
We appreciate your feedback, as it helps us focus on the areas that need improvement. Our aim is to provide all of our guests a unique stay and great customer service. I am extremely sorry for the issues that you experienced with have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Sincerely, Jazz Bains General Manager Guesthouse By Red Lion
The GuestHouse Kennewick was a great value. It is an older property, but is well maintained and clean. The beds were comfortable. It had a full breakfast with eggs, sausage, biscuits w/ gravy, and waffles; nothing fancy.
Thank you for taking the time to leave us a review. We appreciate all the feedback positive and negative so we can strive for perfection here at the Guesthouse Inn and Suites Kennewick/Tri-Cities! We are glad you enjoyed our free hot breakfast served every morning from 6am to 9am! Enjoy a full hot breakfast which includes Belgian waffles, Eggs, Sausages, Biscuits and Gravy, cinnamon rolls, oatmeal, cereals, yogurts, hard boil eggs, toast, muffins, coffee and juices plus much more! Sincerely, Jazz Bains General Manager Guesthouse by Red Lion
Clean happy with good service will definitely come back
Thank you for your kind review. I am happy to hear that we were able to accommodate you and that you enjoyed your stay. We love hearing all of the hard work and long hours pay off! We are so glad you enjoyed the renovations. I will make sure to pass your review along to our staff! Thank you once again
Thank you so much for the review! Please accept our apologies for the issues mentioned.