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DoubleTree by Hilton Queenstown

4.5 star property

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Photo gallery for DoubleTree by Hilton Queenstown

32-inch LCD TV with cable channels, TV, iPod dock
Bar (on property)
Restaurant
Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪15 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(28 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

8.6 out of 10
Excellent
(24 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kawarau Falls

Within a short walk of Lake Wakatipu, DoubleTree by Hilton Queenstown is within a mile (2 km) of The Kingston Flyer. This 4.5-star hotel has 98 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 0.8 miles
  • The Kingston Flyer - 20 min walk - 1.1 miles
  • Frankton Beach - 3 min drive - 1.4 miles
  • Queenstown Event Centre - 3 min drive - 1.6 miles
  • Alpine Aqualand - 3 min drive - 1.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪Airspresso - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Frankton Arm Tavern - ‬5 min drive
  • ‪Odelay - ‬5 min drive
  • ‪Patagonia Chocolates - ‬5 min drive

About this property

DoubleTree by Hilton Queenstown

Guests staying at DoubleTree by Hilton Queenstown enjoy access to a full-service spa, a gym, and WiFi in public areas. Self parking is offered for NZD 20 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a meeting room, a TV in a common area, and a hair salon.
32-inch LCD TVs come with cable channels, and guests can stay connected with wired internet and free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include iPod docks, sitting areas, and refrigerators.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Hilton Queenstown Resort & Spa
Kawarau Falls
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.6 out of 10, Excellent, 1,000 reviews
$125 nightly
The price is $144
May 17 - May 18
Total with taxes and fees
Hilton Queenstown Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 36 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Queenstown?

DoubleTree by Hilton Queenstown provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on May 9, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around DoubleTree by Hilton Queenstown?

This hotel is located in Kawarau Falls within a short 6-minute walk of Lake Wakatipu. You'll also find Remarkables Park Town Centre and Queenstown Event Centre within a short drive.

Will I be able to park at DoubleTree by Hilton Queenstown?

Yes, covered parking is offered for NZD 20 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at DoubleTree by Hilton Queenstown?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, couples treatments, and aromatherapy.

Are there luxury amenities available at DoubleTree by Hilton Queenstown?

Yes, guests can indulge in luxuries such as a hot tub, a restaurant, and deep-tissue massages at this hotel.

Does DoubleTree by Hilton Queenstown include a casino on the premises?

No, DoubleTree by Hilton Queenstown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Queenstown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at DoubleTree by Hilton Queenstown?

This lakeside hotel offers plenty of amenities for couples including a restaurant, a bar/lounge, and a full-service spa.

Does DoubleTree by Hilton Queenstown have a hot tub?

No, but this hotel does have a sauna.

Does DoubleTree by Hilton Queenstown feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Queenstown serves a full breakfast for a surcharge each morning at Stacks.

Will DoubleTree by Hilton Queenstown allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Queenstown.

Does DoubleTree by Hilton Queenstown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Queenstown?

The closest major airport to DoubleTree by Hilton Queenstown is Queenstown Intl. Airport (ZQN), which is within a mile.

Can I book a room with a balcony at DoubleTree by Hilton Queenstown?

No, there aren't any guestrooms at DoubleTree by Hilton Queenstown that offer a balcony.

Does DoubleTree by Hilton Queenstown have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at DoubleTree by Hilton Queenstown.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Great village style location. Room was great, with cooking facilities. Balcony was nice to be able to sit out and have a coffee in the morning.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great wine tasting and dinner at the Wakatipu Grill
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony, Lifton

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable.Helpful staff. Great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Mark

Property itself is very worn out, not clean and it's just not worth the money.
Stayed 2 nights in Dec 2025

8/10 Good

Kathryn

Room was
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Just a nice place to stay; very walkable.
Stayed 3 nights in Nov 2025

8/10 Good

Sophia

Liked: Staff & service, amenities
Great onsite next to the Hilton - food, gym and other extras nearby. Lake location is phenomenal
Stayed 3 nights in Oct 2025

10/10 Excellent

Raynil Chand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! Staff are so friendly and helpful. Lots of room facilities and parking is easy either paid or free options: water taxi from here to Queenstown is quite the treat.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly professional check in staff. Excellent hotel in a very special location.
Stayed 2 nights in Sep 2025

8/10 Good

Yuki

Stayed 2 nights in Sep 2025

8/10 Good

Pär

Liked: Cleanliness, staff & service
All good but bed too warn,,
Stayed 1 night in Sep 2025

8/10 Good

Sara

Stayed 1 night in Sep 2025

10/10 Excellent

Stephan

Stayed 1 night in Sep 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant fault it!

Check in was amazing - the woman serving me was so lovely and helpful. Room has amazing views and lovely beds, cant fault it.
Stayed 1 night in Sep 2025

4/10 Poor

Karene

Bond of $100/night taken, with it taking up to two weeks to be refunded. Unexplained extra costs. Parking provided, but we had to pay $32 for two days parking. We could get the same amenities, plus a washer and dryer in Frankton for half the price. We will not be staying there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Our room was clean and loved the amazing view looking out to the lake
Stayed 3 nights in Aug 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Stayed 7 nights in Jul 2025

8/10 Good

Abhinav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel, beautiful location outside of Queenstown. Friendly and helpful staff. The front desk staff were very accommodating and lent me a charger. Parking available. Great studio apartment with wonderful few of Lake Wakatipu. Had a great walk around the lake from the hotel to the Boatshed Bakery and beyond.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous time at Double Tree Hilton, Queenstown. We requested a room upgrade to the lakeview room - totally worth it! The staff were very friendly and service-orientated. On our first morning, a technical problem in processing our breakfast order meant we went without breakfast – not a big deal from our point of view. However, this is obviously something The Hilton management and staff take more seriously. The staff were very apologetic, offering a free bottle of wine and breakfast. The service we received from Cydea, Alberto and the wider team was exceptional and greatly appreciated. The hotel has a great swimming pool and facilities, and with it is perfectly located for those who want to avoid the traffic to/fro Queenstown. Water taxis run every hour (or so) which meant it was a pleasant way to travel to Qntn. This has been our third time staying at this hotel, and we will return again. thank you!
Stayed 3 nights in Jun 2025

8/10 Good

Jashneil, Pacific Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Bowen

Stayed 1 night in Jul 2025

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