Grand Palladium Kantenah Resort & Spa All Inclusive

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

2 bars/lounges, 2 swim-up bars, poolside bar, beach bar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Parking included

Explore the area

Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

Place, Cenote Azul
‪5 min drive‬
Place, Cenote Cristalino
‪5 min drive‬
Place, Akumal Beach
‪6 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪89 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

Very good

Garden view
397 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi

Room Deluxe with View

398 sq ft
Sleeps 1
Free WiFi

Suite Junior with View

452 sq ft
Sleeps 1
Free WiFi

Suite Luxury with View

624 sq ft
Sleeps 1
Free WiFi

Room Deluxe with View

398 sq ft
Sleeps 2
Free WiFi

Suite Junior with View

452 sq ft
Sleeps 2
Free WiFi

Suite Luxury with View

624 sq ft
Sleeps 2
Free WiFi

Room Deluxe with View

398 sq ft
Sleeps 3
Free WiFi

Suite Junior with View

452 sq ft
Sleeps 3
Free WiFi

Room Deluxe with View

398 sq ft
Sleeps 4
Free WiFi

Suite Junior with View

452 sq ft
Sleeps 4
Free WiFi

Room Deluxe with View

398 sq ft
Sleeps 3
Free WiFi

Suite Junior with View

452 sq ft
Sleeps 3
Free WiFi

Suite Junior with View

452 sq ft
Sleeps 4
Free WiFi

Junior Suite Single Use Garden View

Good

Garden view
397 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed
Free WiFi

Suite Superior with Garden View

Garden view
1108 sq ft
Sleeps 4
Free WiFi

Family Selection Junior Suite Garden View

Exceptional

Garden view
398 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free WiFi

Family Selection Junior Suite Swim-up

Exceptional

398 sq ft
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed
Free WiFi

Family Selection Junior Suite Rooftop with Private Pool

Exceptional

549 sq ft
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed
Free WiFi

Family Selection Suite Beachfront

Excellent

1109 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free WiFi

Family Selection Junior Suite Rooftop with Private Pool Single Use

1 bedroom
Sleeps 1
2 Double Beds and 1 Double Sofa Bed
Free WiFi

Family Selection Junior Suite Swim-up Single Use

1 bedroom
Sleeps 1
2 Double Beds and 1 Double Sofa Bed
Free WiFi

Family Selection Junior Suite Vista al Jardin Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed
Free WiFi

Family Selection Suite Beachfront Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed
Free WiFi

Suite Junior with Garden View

Garden view
398 sq ft
Sleeps 2
Free WiFi

Suite Junior with Garden View

Garden view
398 sq ft
Sleeps 3
Free WiFi

Suite Junior with Garden View

Garden view
398 sq ft
Sleeps 4
Free WiFi

Suite Luxury with Pool View

398 sq ft
Sleeps 2
Free WiFi

Suite Luxury with Pool View

398 sq ft
Sleeps 3
Free WiFi

Suite Luxury with Pool View

398 sq ft
Sleeps 4
Free WiFi

Suite Premium with Pool View

548 sq ft
Sleeps 2
Free WiFi

Suite Premium with Pool View

548 sq ft
Sleeps 3
Free WiFi

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

Garden view
1108 sq ft
Sleeps 2
Free WiFi

Suite Master with Garden View

Garden view
1108 sq ft
Sleeps 3
Free WiFi

Suite Master with Garden View

Garden view
1108 sq ft
Sleeps 4
Free WiFi

Suite Junior with Garden View

Garden view
398 sq ft
Sleeps 1
Free WiFi

Suite Junior with Garden View

Garden view
398 sq ft
Sleeps 3
Free WiFi

Suite Junior with Garden View

Garden view
398 sq ft
Sleeps 4
Free WiFi

Suite Luxury with Pool View

398 sq ft
Sleeps 1
Free WiFi

Suite Luxury with Pool View

398 sq ft
Sleeps 3
Free WiFi

Suite Luxury with Pool View

398 sq ft
Sleeps 4
Free WiFi

Suite Premium with Pool View

548 sq ft
Sleeps 1
Free WiFi

Suite Premium with Pool View

548 sq ft
Sleeps 3
Free WiFi

Suite Master with Garden View

Garden view
1108 sq ft
Sleeps 1
Free WiFi

Suite Master with Garden View

Garden view
1108 sq ft
Sleeps 3
Free WiFi

Suite Master with Garden View

Garden view
1108 sq ft
Sleeps 4
Free WiFi

Suite Premium with Pool View

1108 sq ft
Sleeps 4
Free WiFi

Family Junior Suite Garden View

Sleeps 3
Free WiFi

Family Junior Suite Swim-up

Sleeps 3
Free WiFi

Deluxe Room With Garden View

Sleeps 3
Free WiFi

Family Selection Suite Beachside

Sleeps 2
Free WiFi

Family Selection Junior Suite Rooftop With Private Pool

Sleeps 3
Free WiFi

Junior Suite with Garden View

Sleeps 2
Free WiFi

Family Selection Suite Beachfront Single Use

Sleeps 1
Free WiFi

Family Selection Junior Suite Vista Al Jardin Single Use

Sleeps 1
Free WiFi

About the neighborhood

Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

Cenote Azul - 5 min drive - 4.9 miles
Cenote Cristalino - 5 min drive - 5.1 miles
Akumal Beach - 6 min drive - 4.7 miles
Akumal Ecological Center - 6 min drive - 4.7 miles
Ecopark Kantun Chi - 6 min drive - 5.5 miles

Getting around

Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

‪Pueblito Lindo - ‬8 min drive
‪Xtra Time Sport Bar - ‬1 min walk
‪La Hacienda - ‬1 min walk
‪Oishi Japanese Restaurant - ‬8 min drive
‪Lobby Bar White Sand - ‬9 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

5 outdoor pools, pool umbrellas, sun loungers

On private beach
Pool
Breakfast included
All inclusive

$260 nightly

May 21 - May 22

Total with taxes and fees

On private beach
Pool
Breakfast included
All inclusive

$465 nightly

May 21 - May 22

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 swim-up bars
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining

Things to do

5 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Bowling alley
Children's club
Children's pool
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's club
Children's games
Children's pool
In-room crib
Laundry facilities
Lifeguards on site
Mini golf
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 buildings
2 floors
Banquet hall
Built in 2002
Designated smoking areas
Lifeguards
Renovated entire property - December 2023

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
iPod dock
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 2 years old or younger stays free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Grand Palladium Kantenah Solidaridad

Grand Palladium Kantenah Resort All Inclusive

Kantenah Grand Palladium

Grand Palladium Kantenah

Grand Palladium Kantenah All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive rates at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on May 26, 2026 start from $279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Grand Palladium Kantenah Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay and Akumal Beach. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is parking available on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Grand Palladium Kantenah Resort & Spa All Inclusive?

Zentropia is the property's spa and services include sports massages, deep-tissue massages, body wraps, and aromatherapy.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and beachside massages at this property.

Does Grand Palladium Kantenah Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Kantenah Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Grand Palladium Kantenah Resort & Spa All Inclusive good for couples?

There are many amenities for couples at this property, including a private beach plus some guestrooms feature a private pool and a private indoor hot tub.

Are there hot tubs at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, but this property offers jetted bathtubs in all guestrooms.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Kantenah Resort & Spa All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Kantenah Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, there aren't connecting guestrooms at this property.

How far is the airport from Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Kantenah Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Kantenah Resort & Spa All Inclusive comes with a furnished balcony and some offer beach and garden views.

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Kantenah Resort & Spa All Inclusive.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

Juan

Traveled with family and small children

Apr 6, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room. Staff really helpful. One of the best places

Stayed 3 nights in Apr 2026

8/10 Good

Ashley

Apr 6, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Holiday stay at family select level with swim out and then moved to beachfront swim out. Enjoyed both rooms. The rooms were spacious and provided many amenities l’occitane toiletries, clothing steamer, hair dryer. There were ample areas for seating at the beach and pool area. Kiyoshi and Luis were out butlers and were very accommodating- we very much enjoyed them and found this service helpful. There were many covered walkways and signs to help with directions to each area. Reservations were accommodated with butler assistance but still hard to come by and we were not able to access the restaurants we wanted for our stay. The buffets are all the same food and overall found the food to be mediocre along with drink quality even with premium beverage level. With older kids there were not activities during the day but younger kids are very catered to. We did enjoy the wildlife around the resort daily and the pizza stop which has amazing pizza. All pizza is not created equally room service pizza and the other private areas had a pizza that was not great. It’s unfortunate that the pizza offered at white sands is not extended through all areas. Overall the resorts is beautiful with amenities and for families with smaller children is great.

Stayed 5 nights in Apr 2026

10/10 Excellent

Jessie

Traveled with family and small children

Mar 29, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the best time of our lives because of the exquisite care from Ali Velazquez concierge. The beauty of the property, the quality of the food, the fabulous pools, beaches, walking paths, flamingos and serene atmosphere, made it a trip we will always cherish. Ali's care for us during our stay was full of kindness and generosity. My daughter's new goal is to become a lifetime member and this is in large part due to Ali who creates a quality connection to all guests lucky enough to have her as their concierge.

Our view of the pool with a swim up bar, as we ate lunch everyday made by talented chefs.

Stayed 5 nights in Mar 2026

10/10 Excellent

Leo, Manalapan

Traveled with family and small children

Mar 7, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place, especially with kids, very family oriented. We have been there 3 times, would love to go again.

Stayed 10 nights in Feb 2026

10/10 Excellent

Angelica

Traveled with family and small children, Traveled with group, Business traveler

Feb 13, 2026

Liked: Property conditions & facilities

Great food. Great staff , great entertainment, great pools. Top place.

Stayed 6 nights in Jan 2026

10/10 Excellent

Jehan

Traveled with family

Feb 13, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Family selection rooms were clean, and butlers were very helpful, great location, family atmosphere

Stayed 7 nights in Jan 2026

10/10 Excellent

Satish

Traveled with family

Feb 11, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best resorts we have been to in Cancun. This was our 5th family vacation in Cancun and by far this was the best resort. The rooms, the amenities, the food, the staff, the resort and the experience were all spectacular. We stayed in the family selection by kantenah and the upgrade was totally and completely worth it. We will definitely go back to this resort.

Stayed 6 nights in Dec 2025

10/10 Excellent

Elizabeth

Feb 11, 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Deborah Lynn

Traveled with family and small children, Traveled with partner, Traveled with family

Feb 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Family selection, butlers were great, all staff were great, rooms were clean, trolleys frequent, easy to get around, lots to do, a la cartes were so-so, beautiful beach

Stayed 7 nights in Feb 2026

10/10 Excellent

Amy

Traveled with family

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent stay! Great service, friendly people, beautiful grounds and we had an awesome swim up room!

Stayed 5 nights in Jan 2026

10/10 Excellent

Paul

Traveled with family and small children

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is an incredible resort. They look after every possible detail you can think of during your stay. Friendly staff and great food. Lots of food options between numerous buffets and à la carte restaurants. Was our 2nd time staying at this resort and will definitely visit again one day!

Stayed 7 nights in Feb 2026

10/10 Excellent

Kelin

Traveled with family

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Stayed with our teenagers for a week in December. Had a great time, would go again!

Stayed 6 nights in Dec 2025

10/10 Excellent

Shafa

Traveled with family and small children

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a great time at Family Selection Kantenah. Our room had an amazing view, was spacious and very clean, and had two large separate bathrooms, which was a huge plus. The service was outstanding! our butlers, Emanuel and Louis, were incredibly helpful and attentive, always taking care of everything we needed. They went above and beyond and even surprised me with birthday touches in our room and at the restaurants. Also one of the sweetest moments was a balloon-filled bubble bath prepared for our toddler she absolutely loved it! We truly loved the resort. The only thing we wished for was heated pools. The weather was a bit chilly during our stay, so we spent most of our time at the beach, which was perfect. But the pool and waterpark were too cold for our toddler to fully enjoy. As for the food, there were so many options that we only had time to try a few. Compared to other resorts we’ve stayed at, I’d rate the food a 8 out of 10 but again we didn’t get to try many of the restaurants, so we may have missed some great ones. Overall, the resort and service were outstanding. We are definitely planning to return and stay longer next time.

Stayed 4 nights in Jan 2026

10/10 Excellent

amy lynn

Traveled with family

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was fantastic, clean and modern. Staff was courteous, helpful, and amenities were great. Beautiful grounds and great food!

Stayed 7 nights in Jan 2026

2/10 Terrible

James Anderson

Feb 8, 2026

Issues with booking transport through them and them not confirming the schedule with me it turned out okay but had me worried. The room lock broke several times and I was locked out and they didn’t offer me any real compensation for the hours of my time wasted at night in the cold locked out of my room trying to get the door unlocked.

Stayed 10 nights in Jan 2026

10/10 Excellent

Matthew

Traveled with family

Feb 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We have been travelling to Mexico for 14 years and this resort is one of the best we have been to!We stayed in the Family Selection side.Check in-very quick as we arrived late and it was nice to have a good restaurant open.They delivered a baby crib to our room promptly.The butler service is good, sending daily lists of activities and booking the à la cartes. All the staff at this resort are top notch.The buffet food is very good (especially dinner), the à la carte restaurants are good as well (although I would skip the Asian restaurant).They have lunch on the beach which has awesome food which we got from walking over to the TRS (adults only) side by bringing a couple plates for the adults and kids to share. The drinks are good, premium alcohol with our Family Selection wristband is included and Churchills cocktail bar is awesome!There are video game rooms for the kids to keep them entertained.The resort itself is quite large (not the largest we have been to), but it only takes about 5 minutes to get to the beach or to the buffet/lobby from where we were staying in Villa 48.There are golf carts to get to restaurants at White Sands.The beach is very nice, lots of sand and an unlimited amount of beach chairs there and by the pool.It was a nice change not having to fight for chairs at 7am, the resort never felt busy and the staff said this was normal capacity.There’s very good tennis/pickleball, basketball and soccer fields.We will definitely be back some day, highly recommend!

Stayed 7 nights in Jan 2026

10/10 Excellent

Melissa

Traveled with family

Feb 7, 2026

Liked: Cleanliness, property conditions & facilities

Property is beautiful. Room was more than we could have asked for (building 40).

Stayed 6 nights in Jan 2026

10/10 Excellent

tyler

Traveled with family and small children, Traveled with family

Feb 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was cleaned twice a day spotless. Staff went out of there way everyday to make sure we enjoyed our stay. Shout out to Jose, Alfredo, Joel, and Israel at the sand castle beach bar. Erick Roger and gadiel at villa 51, Maria Diego at the family selection pool. All food was great. All drinks were great. The pop entertainment for the kids was amazing all throughout the day. Our family felt safe cared for and we will be going back

Stayed 7 nights in Jan 2026

10/10 Excellent

Trevor

Traveled with family

Feb 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is the fifth resort I’ve stayed in close to Playa and hands-down best staff ever!!!!!

Stayed 7 nights in Jan 2026

10/10 Excellent

Shane

Traveled with family and small children, Traveled with family

Feb 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The entire experience was excellent. They did an amazing job of catering to families. The service we got from our Butlers, Erick and Gadiel, at the family pool from Maria and Diego, from the Sand Castle bar from Jose and the beach area from Israel was exceptional.

Stayed 7 nights in Jan 2026

10/10 Excellent

Mensur

Feb 5, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Chelsey

Feb 5, 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Roopama

Traveled with family

Feb 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean facility. Nice staff.

Stayed 5 nights in Dec 2025

10/10 Excellent

Christopher

Feb 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Superb on all accounts. Blown away and will be returning!

Stayed 8 nights in Jan 2026

8/10 Good

Diego

Traveled with family

Feb 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room and resort were very clean, and the staff was welcoming. However, the checkout process was poorly handled due to communication issues. Although the manager resolved the situation, it was uncomfortable and unnecessarily stressful. Español: La habitación y el resort estaban muy limpios, y el personal fue amable. Sin embargo, el check-out fue mal manejado debido a problemas de comunicación. Aunque el gerente resolvió la situación, fue una experiencia incómoda e innecesaria.

Stayed 5 nights in Jan 2026

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Suite Junior with View

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Suite Luxury with View

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Room Deluxe with View

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Suite Junior with View

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Room Deluxe with View

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Suite Junior with View

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Room Deluxe with View

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Suite Junior with View

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Suite Junior with View

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Junior Suite Single Use Garden View

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Suite Superior with Garden View

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Family Selection Junior Suite Garden View

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Family Selection Junior Suite Swim-up

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Family Selection Junior Suite Rooftop with Private Pool

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Family Selection Suite Beachfront

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Family Selection Junior Suite Rooftop with Private Pool Single Use

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Family Selection Junior Suite Swim-up Single Use

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Family Selection Junior Suite Vista al Jardin Single Use

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Family Selection Suite Beachfront Single Use

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Suite Junior with Garden View

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Suite Junior with Garden View

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Suite Junior with Garden View

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Suite Luxury with Pool View

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Suite Luxury with Pool View

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Suite Luxury with Pool View

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Suite Premium with Pool View

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Suite Premium with Pool View

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Suite Master with Garden View

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Suite Master with Garden View

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Suite Master with Garden View

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Suite Junior with Garden View

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