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Microtel Inn & Suites by Wyndham Kansas City Airport

2.0 out of 5.0

Recent guest reviews

Hotel is extremely dated, Carpeting in room was filthy, It is a non smoking hotel. "I am a smoker, I do not smoke in my home or my car." When I walked into my room it literally stank of cigarettes from when it was a smoking hotel.My friends room smelled the same.Being a smoker , you would think I would be oblivious to the smell , So that should tell you something! Counter at front desk paint peeling and walls need repainting.Elevator floor filthy with peel and stick tile If you arrive early before a 3:30 check in time they charge you an additional $25.00 for early check in. This hotel is near the airport and surrounded by 5 other hotels right next to the Convention center.They could easily triple their business if they would clean this place up.Unfortunately everything else was booked , so this was my last resort to stay close to the convention center for a show that was going on.Would never stay again....... I also might need to go get fumigated from the room carpeting..

I told the gentleman about the dirty room and showed him the photos. He said he wasn't the manager so I told him to tell his cleaning staff to clean the rooms.

Room had a bad smell Had aunts crawling on my desk Staff was neutral

Worst hotel I have ever stayed in. Dirty rooms, dirty common area, lazy staff. I WILL NEVER STAY HERE AGAIN.

Staff was not friendly, rooms were old and dirty, shuttle was help together by duct tape in places. It just was not a place I'd ever stay again.

Great staff, spacious rooms, comfortable beds, and great location.

The hotel room was clean, but the water was turned off when I need to shower the next morning and the hotel worker could tell me when it would be back on. Also, the toilet seat was broken, so I had to go to a gym facility to shower and etc... NOT a good thing. A hotel should at least provide proper working bathroom facilities.

Bathroom fixtures were somewhat worn. Found hair (not mine) in bathtub. Found hair (not mine) on sheets. Exterior door to rear of the hotel had a card reader but the door was unlocked. Anybody can enter and go up the stairs without passing the receptionist desk. Breakfast was minimal.

Room was not as clean as usual. Breakfast was minimal at best. Wound up eating out.

After traveling 700+ miles we booked via Orbitz and were very pleased with the room. Extremely comfortable beds, clean towels and plenty of bright light in the room for reading or crafts. Complementary fridge/microwave is you wish to have one in the room . Only negative was that the parking was tight as all but 1 spot were filled by time we checked in around 10-10:30 pm. The hallways could use a cosmetic upgrade but that doesn't influence our rating.

I checked in late, shuttle came right out, was able to check in quickly, get into my room, and it was quiet, even though it was by the airport.

Not a good hotel to stay at a little bit dirty, was able to hear talking people from the other room.

I went there after 2:00 pm, receptionist refused to check me in till exactly 3:00 pm otherwise she would charge me $25.00!! Room smells bad because carpet stinks and Windows are not opened during cleaning to refresh the air. The room was missing the tv remote. Receptionist rudely gave me another one which did not work on the tv in my room. Morning coffee was the worst quality of coffee. Aweful place!

One particular lady at the front desk was rude. She refused to hand you anything that you gave her in her hand. The money, the card, the driver's license, and finally she threw the room keys at me. When I said hey could you please stop the tossing and hand me stuff back as I have provided them to you (my hands were out) then she was said "I'm sorry lady" front desk staff room. Rude would not recommend, the breakfast was cold and stale.

Bed was too soft. Shuttle to and from the airport was broken interior, needed mantaniness. Breakfast wasn't good either. Other than these , everything else was all very good.

One night lodging before early plane flight. Very good motel. Many choices at breakfast. Shuttle to airport is free.

The manager was very rude and would not even give her name to report her to someone above her. Yelled and screamed at the orbitz rep for no reason. My flight had canceled on me so I had called to see if I could move the boolin to another date. The worst hotel I've ever booked please be very mindful of this hotel.

The entire floor smelled like someone has been cooking middle eastern food the entire stay. We assume an employee is a resident who Cooks with curry daily

I think that the room service could have been less expensive for the items on the menu plus the trash can could have been closer instead of in the corner.

It's a great hotel if you want to only go to the airport and back...everything else is a 15 minute drive a least! It wasn't what we were expecting. The lady who checked is in and the shuttle driver were great, everyone else not so much.

11831 Nw Plaza Cir Kansas City MO

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Microtel Inn & Suites by Wyndham Kansas City Airport is located 1.7 mi (2.8 km) from Harley-Davidson Factory and within a 10-minute drive of Zona Rosa. This 75-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also within a 30-minute drive of Worlds of Fun and Sprint Center.


Dining

Free continental breakfast is offered each morning.


Rooms

Microtel Inn & Suites by Wyndham Kansas City Airport's 75 rooms are air-conditioned and provide coffee makers, free weekday newspapers, and free local calls. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Microtel Inn & Suites by Wyndham Kansas City Airport features free WiFi in public areas, a meeting room, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Kansas City Airport

Everyone (38) Business (56) Couples (67) Family (66) Friends (18) Other (54)
1

badly needs upgrading

Everyone

Hotel is extremely dated, Carpeting in room was filthy, It is a non smoking hotel. "I am a smoker, I do not smoke in my home or my car." When I walked into my room it literally stank of cigarettes from when it was a smoking hotel.My friends room smelled the same.Being a smoker , you would think I would be oblivious to the smell , So that should tell you something! Counter at front desk paint peeling and walls need repainting.Elevator floor filthy with peel and stick tile If you arrive early before a 3:30 check in time they charge you an additional $25.00 for early check in. This hotel is near the airport and surrounded by 5 other hotels right next to the Convention center.They could easily triple their business if they would clean this place up.Unfortunately everything else was booked , so this was my last resort to stay close to the convention center for a show that was going on.Would never stay again....... I also might need to go get fumigated from the room carpeting..

By on Sep 22, 2017

2

old and run down. needs total renovation.

Everyone
Bedroom floor Under bedskirt bed 2 Under bedskirt bed 1

I told the gentleman about the dirty room and showed him the photos. He said he wasn't the manager so I told him to tell his cleaning staff to clean the rooms.

By on Sep 17, 2017

2

you get what you pay

Everyone

Room had a bad smell Had aunts crawling on my desk Staff was neutral

By , from las vegas, nv on Sep 17, 2017

1

close to the airport

Everyone

Worst hotel I have ever stayed in. Dirty rooms, dirty common area, lazy staff. I WILL NEVER STAY HERE AGAIN.

By , from Royal Oak, MI on Aug 31, 2017

1

only pro is close to the airport.

Everyone

Staff was not friendly, rooms were old and dirty, shuttle was help together by duct tape in places. It just was not a place I'd ever stay again.

By , from kansas city on Aug 28, 2017

5

great location

Everyone

Great staff, spacious rooms, comfortable beds, and great location.

By , from Yukon, OK on Aug 25, 2017

Review comment responded on Sep 9, 2017

thank you for staying at microtel inn & suites ,we appreciate your business,thank you for your feedback,see you soon thank you

1

clean but had it's problems

Everyone

The hotel room was clean, but the water was turned off when I need to shower the next morning and the hotel worker could tell me when it would be back on. Also, the toilet seat was broken, so I had to go to a gym facility to shower and etc... NOT a good thing. A hotel should at least provide proper working bathroom facilities.

By , from DC on Aug 23, 2017

3
Everyone

Bathroom fixtures were somewhat worn. Found hair (not mine) in bathtub. Found hair (not mine) on sheets. Exterior door to rear of the hotel had a card reader but the door was unlocked. Anybody can enter and go up the stairs without passing the receptionist desk. Breakfast was minimal.

By on Aug 23, 2017

2

near airport

Everyone

Room was not as clean as usual. Breakfast was minimal at best. Wound up eating out.

By , from NY on Aug 23, 2017

4

clean comfortable rooms

Everyone

After traveling 700+ miles we booked via Orbitz and were very pleased with the room. Extremely comfortable beds, clean towels and plenty of bright light in the room for reading or crafts. Complementary fridge/microwave is you wish to have one in the room . Only negative was that the parking was tight as all but 1 spot were filled by time we checked in around 10-10:30 pm. The hallways could use a cosmetic upgrade but that doesn't influence our rating.

By , from Palm Coast.Florida on Jul 29, 2017

Review comment responded on Sep 9, 2017

thank you for staying at microtel inn & suites ,we appreciate your business,thank you for your feedback,see you soon thank you