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Microtel Inn & Suites by Wyndham Kansas City Airport

2.0 out of 5.0

Recent guest reviews

After traveling 700+ miles we booked via Orbitz and were very pleased with the room. Extremely comfortable beds, clean towels and plenty of bright light in the room for reading or crafts. Complementary fridge/microwave is you wish to have one in the room . Only negative was that the parking was tight as all but 1 spot were filled by time we checked in around 10-10:30 pm. The hallways could use a cosmetic upgrade but that doesn't influence our rating.

I checked in late, shuttle came right out, was able to check in quickly, get into my room, and it was quiet, even though it was by the airport.

Not a good hotel to stay at a little bit dirty, was able to hear talking people from the other room.

I went there after 2:00 pm, receptionist refused to check me in till exactly 3:00 pm otherwise she would charge me $25.00!! Room smells bad because carpet stinks and Windows are not opened during cleaning to refresh the air. The room was missing the tv remote. Receptionist rudely gave me another one which did not work on the tv in my room. Morning coffee was the worst quality of coffee. Aweful place!

One particular lady at the front desk was rude. She refused to hand you anything that you gave her in her hand. The money, the card, the driver's license, and finally she threw the room keys at me. When I said hey could you please stop the tossing and hand me stuff back as I have provided them to you (my hands were out) then she was said "I'm sorry lady" front desk staff room. Rude would not recommend, the breakfast was cold and stale.

Bed was too soft. Shuttle to and from the airport was broken interior, needed mantaniness. Breakfast wasn't good either. Other than these , everything else was all very good.

One night lodging before early plane flight. Very good motel. Many choices at breakfast. Shuttle to airport is free.

The manager was very rude and would not even give her name to report her to someone above her. Yelled and screamed at the orbitz rep for no reason. My flight had canceled on me so I had called to see if I could move the boolin to another date. The worst hotel I've ever booked please be very mindful of this hotel.

The entire floor smelled like someone has been cooking middle eastern food the entire stay. We assume an employee is a resident who Cooks with curry daily

I think that the room service could have been less expensive for the items on the menu plus the trash can could have been closer instead of in the corner.

It's a great hotel if you want to only go to the airport and back...everything else is a 15 minute drive a least! It wasn't what we were expecting. The lady who checked is in and the shuttle driver were great, everyone else not so much.

Don't stay here. This place is gross. Dirty from the moment you walk in.

Basic and clean accommodation close to MCI airport with a free shuttle at ANY time day or night. Parking, HOWEVER, is not free; plan to pay.

Overall, it's exactly what I would expect from a 2*resort. For convenience and a comfortable bed, I would return.

The hotel was a good as a hotel around a major airport should be.

When arrived at the front entrance right away you can tell from the outside that it needs a lot of work. The big double doors did not open so we had to knock on it for some one to open it. check in was easy, the carpet in the room is old and the microwave a little dirty. I could hear a dog barking from the next room.

The evening front desk clerk isn't very friendly.

Everything was dirty! We stayed here a few years back and loved it but it's gone down hill! The lady that checked us in was rude! She seemed to be annoyed that she had to check us in!

This was a good bargain for the price. The room was spacious and nicely equipped with refrigerator, microwave, two TV, sofa, etc.

We live about 1.5 hours from the KCI airport and wanted a place near there for a quick nap before our early a.m. flight. We planned to drive in the night before, catch some Zs, and use their 24 hour shuttle to get to the airport by 3:45. a.m. for our 5:30 international flight. We weren't terribly worried about a nice place but this place didn't even meet that minimal expectation. First, they were completely out of parking due to them renting parking spaces to non-guests for airport parking. The employee had us illegally park in a handicap stall - for a week. Then the room - it was clammy and smelled strongly of urine. For that matter the entire second floor smelled strongly of bad Indian food, like they lived there. Also, the bathroom was dark and dingy. The bed was reasonably comfortable, and the room was generally tidy aside from the smell. The only reason I gave this hotel two stars instead of one is they do offer a 24 hour shuttle service. However, we were downstairs at 3:15 for our 3:30 shuttle, but the van wasn't there. It didn't show up until 3:35, so not a huge deal, but nonetheless late - so keep this in mind if you are depending on punctuality.

11831 Nw Plaza Cir Kansas City MO

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Microtel Inn & Suites by Wyndham Kansas City Airport is located 1.7 mi (2.8 km) from Harley-Davidson Factory and within a 10-minute drive of Zona Rosa. This 82-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also within a 30-minute drive of Worlds of Fun and Sprint Center.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

Microtel Inn & Suites by Wyndham Kansas City Airport's 82 rooms are air-conditioned and provide coffee makers, free weekday newspapers, and free local calls. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Microtel Inn & Suites by Wyndham Kansas City Airport features free WiFi in public areas, a meeting room, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Kansas City Airport

Everyone (29) Business (56) Couples (67) Family (66) Friends (18) Other (54)
4

clean comfortable rooms

Everyone

After traveling 700+ miles we booked via Orbitz and were very pleased with the room. Extremely comfortable beds, clean towels and plenty of bright light in the room for reading or crafts. Complementary fridge/microwave is you wish to have one in the room . Only negative was that the parking was tight as all but 1 spot were filled by time we checked in around 10-10:30 pm. The hallways could use a cosmetic upgrade but that doesn't influence our rating.

By , from Palm Coast.Florida on Jul 29, 2017

4

close to airport, quick to get to & from

BusinessTravelers

I checked in late, shuttle came right out, was able to check in quickly, get into my room, and it was quiet, even though it was by the airport.

By on May 9, 2017

3
Everyone

Not a good hotel to stay at a little bit dirty, was able to hear talking people from the other room.

By on Apr 2, 2017

2

worst hotel i have been to in my entire life!

Everyone

I went there after 2:00 pm, receptionist refused to check me in till exactly 3:00 pm otherwise she would charge me $25.00!! Room smells bad because carpet stinks and Windows are not opened during cleaning to refresh the air. The room was missing the tv remote. Receptionist rudely gave me another one which did not work on the tv in my room. Morning coffee was the worst quality of coffee. Aweful place!

By , from orlando, fl on Apr 1, 2017

2

front desk staff are rude

Everyone

One particular lady at the front desk was rude. She refused to hand you anything that you gave her in her hand. The money, the card, the driver's license, and finally she threw the room keys at me. When I said hey could you please stop the tossing and hand me stuff back as I have provided them to you (my hands were out) then she was said "I'm sorry lady" front desk staff room. Rude would not recommend, the breakfast was cold and stale.

By , from H. on Mar 31, 2017

3

close to expo conference center and airport.

Everyone

Bed was too soft. Shuttle to and from the airport was broken interior, needed mantaniness. Breakfast wasn't good either. Other than these , everything else was all very good.

By on Mar 20, 2017

4

comfortable beds

Everyone

One night lodging before early plane flight. Very good motel. Many choices at breakfast. Shuttle to airport is free.

By , from Kansas on Feb 21, 2017

1

very rude staff including manager

Everyone

The manager was very rude and would not even give her name to report her to someone above her. Yelled and screamed at the orbitz rep for no reason. My flight had canceled on me so I had called to see if I could move the boolin to another date. The worst hotel I've ever booked please be very mindful of this hotel.

By on Feb 18, 2017

3

smelled

Everyone

The entire floor smelled like someone has been cooking middle eastern food the entire stay. We assume an employee is a resident who Cooks with curry daily

By on Jan 23, 2017

1

it could be a little better

Everyone

I think that the room service could have been less expensive for the items on the menu plus the trash can could have been closer instead of in the corner.

By on Dec 30, 2016