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The Fontaine

4.5 star property
VIP Access

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Photo gallery for The Fontaine

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, cabanas (surcharge)
Daily full breakfast for a fee
Dinner served, American cuisine
Exterior detail
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
901 W. 48th Place, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪16 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪3 min drive‬
  • Place, University of Kansas Medical Center
    ‪3 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬
VIP Access
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Room options

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Traditional King Hearing Impaired)

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed (Traditional King Hearing Impaired)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room | 55-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

  • 641 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kansas City

Located in West Plaza, The Fontaine is within a mile (2 km) of popular sights such as University of Missouri-Kansas City and Nelson-Atkins Museum of Art. This 132-room, 4.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • University of Missouri-Kansas City - 16 min walk - 0.9 miles
  • Kansas City Art Institute - 19 min walk - 1.0 mile
  • Nelson-Atkins Museum of Art - 3 min drive - 1.1 miles
  • Kemper Museum of Contemporary Art - 3 min drive - 1.1 miles
  • University of Kansas Medical Center - 3 min drive - 1.6 miles

Getting around

  • Plaza Tram Stop - 14 min walk
  • Kansas City Union Station - 16 min drive
  • Kansas City International Airport (MCI) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Winstead's - ‬15 min walk
  • ‪Jack Stack Barbecue - ‬11 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • ‪Grand Street Cafe - ‬17 min walk

About this property

The Fontaine

At The Fontaine, guests have access to a gym, free WiFi in public areas, and conference space. Parking is available for USD 30 per day (USD 40 per day for valet parking), and there's also a free shopping center shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
55-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and down comforters ensure a restful night. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Secured, covered self parking on site (USD 30 per day)
  • Secured, covered valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 26 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Country Club Coffee Co.
  • Nine Zero One

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,996 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 17.78 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 26 for adults, and USD 3 to 10 for children
  • Covered self parking fee: USD 30 per day
  • Covered valet parking fee: USD 40 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Sorella
Fontaine Hotel Kansas City
Sorella Country Club Plaza
Sorella Hotel
Fontaine Kansas City
The Fontaine Hotel
The Fontaine Kansas City
The Fontaine Hotel Kansas City

Frequently asked questions

Is free cancellation available at The Fontaine?

The Fontaine provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What is there to do close to The Fontaine?

This hotel is situated in West Plaza, close to Crown Center, LEGOLAND® Discovery Center, and T-Mobile Center. You'll also find Nelson-Atkins Museum of Art and Uptown Theater within a short drive.

Is parking available on site at The Fontaine?

Yes, secured valet parking is offered for USD 40 per day. Electric car charging is also available for guests.

Does The Fontaine feature a casino on the premises?

No, The Fontaine doesn't have a casino.

Is there an indoor pool at The Fontaine?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

Is The Fontaine a good place to stay for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, a rainfall showerhead, and Netflix.

Does The Fontaine have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Fontaine feature a restaurant that includes a breakfast menu?

Yes, The Fontaine serves a full breakfast for a surcharge each morning at Nine Zero One.

Does The Fontaine allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Fontaine for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Fontaine?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Fontaine?

The closest major airport to The Fontaine is Kansas City International Airport (MCI), which is 23.6 mi away (35 minutes by car).

Are there rooms with balconies at The Fontaine?

No, there aren't any guestrooms with balconies at The Fontaine.

Does The Fontaine host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Fontaine.

The Fontaine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 166 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and welcoming. Room was very clean and bar had great drinks!
Stayed 1 night in Dec 2025

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect. Easy walk to the plaza.
Stayed 2 nights in Sep 2025

6/10 Okay

Debbi

Liked: Cleanliness
We did not have hot water last night or tonight. We called the front desk for help with this last night and someone came up to fix it. We had hot water this morning. Today at 5pm we didn't have hot water again. We asked someone to take a look. At 9:30pm we still didn't have hot water. This is disappointing. Also, you ask us to hang up our towels and go green..so as not to use housekeeping and use more towels. However, there are no hooks or towel bars to hang the towels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I had a great stay for a night. She left her silky, blue pillow there and the front desk said they couldn't get it but had a website for her to try and find it. We spent hours trying to see if we could get it back to no avail. She lives in KC and was hoping to drive back and get it.
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Traveled with family
Disliked: Staff & service
Hotel was average at best! What made it worse was the staff…nice people, but just not trained! Service was poor!
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly attentive staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Moh'd, Hutchinson

Stayed 1 night in Nov 2025

10/10 Excellent

kaily

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and great drinks at the bar.
Stayed 2 nights in Dec 2025

2/10 Terrible

Meghan, Chicago

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was looking forward to staying at The Fontaine, especially given its reputation as a top upscale hotel in KC but unfortunately, my experience fell far short of that standard. The room itself was surprisingly cramped, which was disappointing for a property marketed as upscale. Even worse, the cleaning service was unreliable. One day housekeeping showed up at 8am and I asked them to come back later - they did not return that day. The next day when housekeeping actually showed up, all they did was make the bed. I requested a full service that day. They didn’t replace the trash liners, replenish the in-room coffee, or remove the dirty towels I’d intentionally placed on the floor for replacement. The floors and counters were never cleaned during my six-night stay. For a hotel in this price range, that level of service is unacceptable. I also had issues with billing: the hotel attempted to charge me for overnight parking every night, even though I only parked overnight twice. It felt careless and added an unnecessary layer of frustration to the stay. The bathroom wasn’t in great shape either—there was splattered paint in the corners and several areas clearly in need of repair. Overall, the room and upkeep didn’t reflect anything close to a luxury experience. In the end, The Fontaine was not a comfortable place to stay and did nothing to make guests feel like they were in a high-end hotel. I expected much better and would not choose to stay here again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Trystan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water at all. Room was dirty and needed repairs. Blankets/bed was dirty with many stains. Very uncomfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

JoBeth

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Lori C

Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
The decor and style of the hotel were excellent and only rivaled by the great service!
Stayed 2 nights in Nov 2025

4/10 Poor

Gregory Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Especially the Front desk Clerk.
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2025

8/10 Good

Daisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was okay the fruit was not fresh and possibly was going bad, My water did have something floating around in it and the omelet and potatoes was okay despite salt n pepper being present the food needed more flavor and seasoning. The Staff was very nice and polite I loved how Clean the room was.
Stayed 2 nights in Nov 2025

10/10 Excellent

Johanli

Stayed 2 nights in Aug 2025

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful hotel with a delicious restaurant on the top floor.
Stayed 3 nights in Nov 2025

4/10 Poor

Erin

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The overnight staff was rude, unhelpful and half asleep.
Stayed 2 nights in Nov 2025

4/10 Poor

Lauren

Stayed 1 night in Nov 2025

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