I have stayed at this location many times and it is now run down. The sofa in my unit had a big tear in it. There is no coffee in the lobby. The place appears dirty.
There pool has been closed for quite some time. I stay there quite a bit.
The roof leaks up and down the second floor hallway there are buckets to catch the water so you know there is probably a mold issue as well. The swimming pool is out of service probably permanently and should not be listed as an amenity. The room itself was decent however you can hear everything through the walls. I would not recommend this hotel for the cost they are charging. They are on par with motel 6 or maybe even a bit lower class.
No TV for the 5 days I stayed (was offered a room with a working TV on the 4th day, but could not see packing, unpacking, then packing again the next day). Why wasn't I offered a room with a working TV when I checked in, or 15 minutes later when I brought up the situation? Girl who checked me in too busy with her girlfriend to attend to me? The grate on the heat/AC unit is FILTHY!!!. Mold around the tub. Something sitting on the rim of the toilet that was there on the first day, there on my last day. Food under the heat/AC unit the whole time.
The hotel was very disappointing and needs serious attention overall for cleaning and updating. The carpet was filthy and the tile in the bathroom looks very unkept. The bedding comforter was like a second flat sheet. When they attempted to clean the didn’t even straighten out the sheets on the bed, they folded a wet towel and put it on the shelf with the other clean towels they left and they didn’t even service our room the second night of our stay.
The staff was friendly and helpful. The pool was closed
Dirty room. Furniture stained, scratched up. Air conditioner noisy. Halls and room smelt moldy. Never again
Very close to the Haigh Quarry( scuba dive) and to stores/restaurants.
Big rooms, comfortable temps in room, jetted tubs.
The rooms were to hot because the ac unit was to old can not keep up ..it was dirty too
There were 2 cars with people doing drugs in them in the back lot. The vaed reader to the side door was broken so it was propped open. Pool was closed for maintenance with no notice. Definitely not the cleanest room I have been in
Pool is under construction...no warning and notice given, before I booked.
Excellent staff and service. We had fun and the room was very clean
Several of staff were VERY nice - lady in charge of breakfast is a wonderful person. Front desk could have been more caring... Overall, the hotel was pleasant & clean. Our room was, too. Our ISSUE is that there were several electrical issues - TV in the workout room had problems, had to "play" with our bath's light switch to get it to work and the GFI receptacle was inoperable. To the hotel's defense, though, the handyman was present when I reported this stuff and he went right to work on the issues.
Paid more got less - squeaky beds, cold coffee, light bulbs burned out, fan not working
Hotel staff was very nice and breakfast was good. Pool seemed like it had WAY to much chlorine (hard to stay in there w smell). Walked barefoot in hotel room after shower and bottom of feet were very dirty! Definitely needed vacuumed and shampoo. Other then that the hotel felt comfterable and would probably stay again when we come for bears camp. (
Room ac was underperforming; mentioned to desk clerk and it appeared improved when I returned to room later that day. Unfortunately, I was unable to leave a tip for the chamber maid since hotel clerk could not make change for me.
This was a short stay... basically, just needed a bed for the night. Arrived late, left early. It's located conveniently near the place I needed to visit. We never had breakfast, or partook of any other amenities. For a bed/shower, it's great. The room was clean, the bed was fresh, I slept great. :)
Other than hearin outside noise.....the room was very well clean and comfortable!! Great stay
Located within a 5-minute walk of Northfield Square Mall, Magnuson Hotel Bourbonnais is within a few miles (5 km) of Olivet Nazarene University. This 58-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning.
All 58 rooms feature microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
At Magnuson Hotel Bourbonnais, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and express check-out.
I have stayed at this location many times and it is now run down. The sofa in my unit had a big tear in it. There is no coffee in the lobby. The place appears dirty.
There pool has been closed for quite some time. I stay there quite a bit.
Thank you for your feedback. It's a work in progress.
The roof leaks up and down the second floor hallway there are buckets to catch the water so you know there is probably a mold issue as well. The swimming pool is out of service probably permanently and should not be listed as an amenity. The room itself was decent however you can hear everything through the walls. I would not recommend this hotel for the cost they are charging. They are on par with motel 6 or maybe even a bit lower class.
Thank you for your feedback, we'll address the appropriate staff members.
No TV for the 5 days I stayed (was offered a room with a working TV on the 4th day, but could not see packing, unpacking, then packing again the next day). Why wasn't I offered a room with a working TV when I checked in, or 15 minutes later when I brought up the situation? Girl who checked me in too busy with her girlfriend to attend to me? The grate on the heat/AC unit is FILTHY!!!. Mold around the tub. Something sitting on the rim of the toilet that was there on the first day, there on my last day. Food under the heat/AC unit the whole time.
Thank you for your feedback, we'll take care of these issues.
The hotel was very disappointing and needs serious attention overall for cleaning and updating. The carpet was filthy and the tile in the bathroom looks very unkept. The bedding comforter was like a second flat sheet. When they attempted to clean the didn’t even straighten out the sheets on the bed, they folded a wet towel and put it on the shelf with the other clean towels they left and they didn’t even service our room the second night of our stay.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
The staff was friendly and helpful. The pool was closed
Thank you for your feedback, the pool is closed and posted on all affiliated websites.
Dirty room. Furniture stained, scratched up. Air conditioner noisy. Halls and room smelt moldy. Never again
Thank you kindly for your feedback, certainly appreciated, we'll address the appropriate staff members regarding these concerns.
Very close to the Haigh Quarry( scuba dive) and to stores/restaurants.
Thank you for your feedback, greatly appreciated.
Big rooms, comfortable temps in room, jetted tubs.
Thank you very much for your feedback, greatly appreciated, awaiting your next visit.
Thank you for your feedback, always a pleasure.