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Radisson Hotel Kandy

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Bar (on property)
Reception
Restaurant
Suite, Lake View | Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Place, Kandy Lake
    ‪2 min walk‬
  • Place, Udawatta Kele Sanctuary
    ‪5 min walk‬
  • Place, Temple of the Tooth
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down comforters, memory foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kandy

Radisson Hotel Kandy places you within a mile (2 km) of popular attractions like Temple of the Tooth and Kandyan Art Association & Cultural Centre. This 122-room, 4-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym.

What's nearby

  • Kandy Lake - 2 min walk - 0.1 miles
  • Udawatta Kele Sanctuary - 5 min walk - 0.3 miles
  • Wales Park - 8 min walk - 0.5 miles
  • Temple of the Tooth - 10 min walk - 0.6 miles
  • Royal Palace of Kandy - 12 min walk - 0.6 miles

Getting around

  • Kandy Railway Station - 6 min drive

Restaurants

  • ‪Hideout Lounge - ‬12 min walk
  • ‪Hela Bojun Hala - ‬12 min walk
  • ‪Senani Restaurant - ‬11 min walk
  • ‪Balaji Dosai - ‬16 min walk
  • ‪Grand Sky Lounge - ‬10 min walk

About this property

Radisson Hotel Kandy

Guests of Radisson Hotel Kandy enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for USD 137 per vehicle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with cable channels. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, free toiletries, and bidets. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 137 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

OZO Kandy Hotel

OZO Kandy

OZO Kandy Sri Lanka Hotel

OZO Sri Lanka Hotel

OZO Kandy Sri Lanka

OZO Sri Lanka

Radisson Blu Kandy

OZO Kandy Sri Lanka

Radisson Hotel Kandy Hotel

Radisson Hotel Kandy Kandy

Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

Is a free cancellation option available at Radisson Hotel Kandy?

Radisson Hotel Kandy provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Radisson Hotel Kandy?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Radisson Hotel Kandy on May 13, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Radisson Hotel Kandy?

This hotel in Kandy is within a 10-minute walk of Kandy Lake and Kandy Viewpoint. You'll also find Wales Park and Kandy Clock Tower less than a mile away.

Is parking available on site at Radisson Hotel Kandy?

Yes, self parking is offered for free at the hotel.

Is a spa located at Radisson Hotel Kandy?

There is a full-service spa available for guests to enjoy and services include massages.

Does Radisson Hotel Kandy include a casino on the premises?

No, Radisson Hotel Kandy doesn't have a casino.

Will I find an indoor pool at Radisson Hotel Kandy?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Radisson Hotel Kandy?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a full-service spa.

Are there hot tubs at Radisson Hotel Kandy?

No, this hotel doesn't have a spa tub.

Does Radisson Hotel Kandy have a restaurant that serves breakfast?

Yes, Radisson Hotel Kandy has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Radisson Hotel Kandy allow pets to stay free of charge?

No, pets and service animals aren't allowed at Radisson Hotel Kandy.

Are there connecting rooms at Radisson Hotel Kandy?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Radisson Hotel Kandy?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and city views.

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 529 reviews
Rating 8 - Good. 188 out of 529 reviews
Rating 6 - Okay. 40 out of 529 reviews
Rating 4 - Poor. 14 out of 529 reviews
Rating 2 - Terrible. 12 out of 529 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spotless and a great set of staff
Stayed 3 nights in Feb 2026

10/10 Excellent

AMAL, Sunnyvale

Stayed 2 nights in Jan 2026

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes room and hotel very good
Stayed 1 night in Jan 2026

2/10 Terrible

Meliha

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, my stay did not meet the usual Radisson standards. The check-in process was very slow and the staff seemed unsure of what to do. The room had an unpleasant smell, felt very basic, and the electricity went out during my stay, taking time to fix. Overall, this property does not reflect the quality I normally expect from Radisson.
Stayed 1 night in Jan 2026

8/10 Good

Melanie

Liked: Staff & service
The staff are absolutely amazing and are practically keeping the hotel running. They are efficient, welcoming and extremely helpful, all with a huge smile on their faces.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jainul Abdeen

Stayed 1 night in Jan 2026

10/10 Excellent

Ashok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had many options and they took care of my food restrictions and served food accordingly
Stayed 1 night in Jan 2026

6/10 Okay

Ravitha Samath

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Seems hotel only value / priortise travel agent booking and not what they call OBS (online booking system) like expedia.
Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. Staff were polite and efficient. Breakfast buffet also very good. Central location. Highly recommend.
Stayed 2 nights in Jan 2026

4/10 Poor

Daniel P.

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff of the hotel are nice and the location is good we also liked the small gym and the pool area. What was not very good was room cleanliness and repair - water kettle broken, stainless steel hand rail black spotted, AV ducts moldy , Shower groutings moldy etc etc. TV had to be serviced, the I room writing desk was stained.
Stayed 3 nights in Jan 2026

6/10 Okay

Idan

Stayed 1 night in Jan 2026

10/10 Excellent

Todd

Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Staff & service
Very comfortable bed and pillows - the staff were very friendly and competent. However the rooms did appear a bit “tired” and our room (and the gym) had a particular musty/damp smell that was quite overpowering. Not convinced it was good value for money.
Stayed 1 night in Dec 2025

6/10 Okay

Vikram

Traveled with family
Disliked: Staff & service
The toom lock did not work dezoite rroeared engineering
Stayed 2 nights in Dec 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, amazing views of Kandy. Great swimming pool, nice breakfast and buffet (although I did have better at other places in Sri Lanka). I had a great time and I would definitely stay here again. Definitely recommend it!
Stayed 3 nights in Dec 2025

8/10 Good

kedar

Stayed 2 nights in Dec 2025

8/10 Good

shamil

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, modern hotel
Stayed 1 night in Nov 2025

8/10 Good

Chandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff excellent always with a smile
Stayed 3 nights in Dec 2025

10/10 Excellent

Kushani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay. The food was delicious and had a lot of varieties. The staff was friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

nadine

Liked: Cleanliness, staff & service, amenities
Room was very clean, felt spacious and very modern. Air conditioning could have been a little bit better though. The dinner buffet was lovely and staff were really friendly. Would definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Angjalie

Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at Radisson during November 2025 in lake view suites and deluxe and triple rooms as we were a large group. We were received with a warm welcome from the first day and were taken care of well by the entire staff. The Radisson Kandy is clean and well organized with a knowledgeable and friendly staff. The hotel is also close to all of the local main attractions and the city center. We highly recommend staying at the Radisson Kandy for any traveller.
Stayed 2 nights in Dec 2025

10/10 Excellent

A

Stayed 4 nights in Nov 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Most staff were polite and helpful, disappointed with our check-in experience. Felt ignored and didn’t help when we couldn’t connect to the WiFi. Restaurant was good, we ate from the al a carte menu. Plenty of choice at breakfast. Nice clean room, bed and pillows were exceptionally comfortable so good nights sleep. Was a bit out the way, didn’t feel we could walk into town on our own (2 senior ladies).
Stayed 3 nights in Nov 2025

10/10 Excellent

DIANA

Stayed 1 night in Nov 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly staff and excellent views from room. Staff very friendly too. Highly recommend.
Stayed 2 nights in Nov 2025

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