See all properties

Fairmont Orchid Gold Experience

5.0 star property

Choose dates to view prices

Photo gallery for Fairmont Orchid Gold Experience

Outdoor pool, cabanas (surcharge), pool umbrellas
Front of property
Couples treatment rooms, sauna, steam room, body treatments
Exterior
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly

Explore the area

View in a map
1 N Kaniku Drive Kohala-Building A, Kamuela, HI, 96743
  • Place, Mauna Lani Resort Golf Course
    ‪14 min walk‬
  • Place, Puako Beach
    ‪15 min walk‬
  • Place, Mauna Lani Beach
    ‪9 min drive‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪38 min drive‬

Room options

View all photos for Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, 2 Queens, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 2 Queens, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 517 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor) | Minibar, in-room safe, desk, soundproofing

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

Minibar, in-room safe, desk, soundproofing

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
5 restaurants, breakfast, lunch, dinner served; American cuisine

Mauna Kea Beach Hotel, Autograph Collection

Kamuela
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 472 reviews
$1,365 nightly
The price is $1,620
Feb 22 - Feb 23
Total with taxes and fees
Mauna Kea Beach Hotel, Autograph Collection

About the neighborhood

Kamuela

Located within a 5-minute walk of Puakō Petroglyph Park, Fairmont Orchid Gold Experience is within a mile (2 km) of Mauna Lani Resort Golf Course. This 45-room, 5-star resort has a private beach, a golf course, and a full-service spa.
View more Resorts in KamuelaOpens in a new window

What's nearby

  • Mauna Lani Resort Golf Course - 14 min walk - 0.8 miles
  • Puako Beach - 15 min walk - 0.8 miles
  • Francis H.I'i Brown North Golf Course - 17 min walk - 0.9 miles
  • Mauna Lani Historic Park - 3 min drive - 0.8 miles
  • Mauna Lani Beach - 9 min drive - 1.2 miles

Getting around

  • Kamuela, HI (MUE-Waimea-Kohala) - 38 min drive

Restaurants

  • ‪Lagoon Grill - ‬15 min drive
  • ‪Kona Tap Room - ‬15 min drive
  • ‪Waikoloa Coffee Company - ‬17 min drive
  • ‪Breakfast at Water's Edge - ‬15 min drive
  • ‪CanoeHouse - ‬7 min drive

About this property

Fairmont Orchid Gold Experience

Fairmont Orchid Gold Experience features a private beach, a golf course, and a full-service spa. Parking is available for USD 40 per night (USD 60 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include an outdoor pool, a gym, and a sauna.
55-inch LCD TVs come with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and children's slippers. Furnished lanais, sitting areas, and refrigerators are also available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 10 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Without Walls has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Outdoor pool, cabanas (surcharge), pool umbrellas
Fairmont Orchid
  • On private beach
  • Pool
  • Hot tub
  • Spa
9.2 out of 10, Wonderful, 1,001 reviews
$629 nightly
The price is $747
Feb 26 - Feb 27
Total with taxes and fees
Fairmont Orchid

Property amenities

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brown's Beach House
  • Hale Kai
  • Kahakai Bar
  • Luana Lounge
  • Orchid Court

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 30,000 square feet of conference space
  • Business center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 59.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Faxes
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Shuttle service
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Orchid Gold Experience Resort
Fairmont Orchid Gold Experience Kamuela
Fairmont Orchid Gold Experience Resort Kamuela

Frequently asked questions

Is free cancellation available at Fairmont Orchid Gold Experience?

Fairmont Orchid Gold Experience offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Fairmont Orchid Gold Experience?

As of Feb 19, 2026, prices found for a 1-night stay for 2 adults at Fairmont Orchid Gold Experience on Feb 26, 2026 start from $1,129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Fairmont Orchid Gold Experience?

This resort is located in Kamuela, a short 18-minute walk from Mauna Lani Historic Park and also 4 minutes on foot from Puakō Petroglyph Park. You'll also find Mauna Lani Resort Golf Course and Mauna Lani Beach within a short drive.

Is there parking available at Fairmont Orchid Gold Experience?

Yes, valet parking is offered for USD 60 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Fairmont Orchid Gold Experience?

Spa Without Walls is the resort's spa and services include sports massages, beach massages, couples treatments, and reflexology.

Does Fairmont Orchid Gold Experience include a casino at the property?

No, Fairmont Orchid Gold Experience doesn't have a casino.

Is there an indoor pool at Fairmont Orchid Gold Experience?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Fairmont Orchid Gold Experience?

There are many amenities for couples at this resort, including Champagne service as well as a private beach and a beach bar.

Are there hot tubs at Fairmont Orchid Gold Experience?

Yes, guests can enjoy a spa tub at this resort.

Does Fairmont Orchid Gold Experience have a restaurant with a breakfast menu?

Yes, Fairmont Orchid Gold Experience has 4 restaurants, and serves free full breakfasts each morning.

Will Fairmont Orchid Gold Experience allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Fairmont Orchid Gold Experience for a fee of USD 75 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Fairmont Orchid Gold Experience?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Fairmont Orchid Gold Experience?

The closest major airport to Fairmont Orchid Gold Experience is Kamuela, HI (MUE-Waimea-Kohala), which is 20.7 mi away (38 minutes by car). Another top airport is Kona Intl. Airport (KOA), which is located 22.8 mi away (36-minute drive).

Can I book a room with a balcony at Fairmont Orchid Gold Experience?

Yes, every guestroom at Fairmont Orchid Gold Experience comes with a furnished lanai with some featuring ocean or garden views.

Does Fairmont Orchid Gold Experience offer wedding services?

Take advantage of the wedding venue at Fairmont Orchid Gold Experience if you plan to say "I do" during your trip.

Fairmont Orchid Gold Experience Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 62 out of 76 reviews
Rating 8 - Good. 9 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Earl, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property.
Stayed 7 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
did not like the Japanes restaurant
Stayed 5 nights in Sep 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Excellent location - close to beautiful white sand beaches, close to shopping & dining. Nice BF. Waterfalls at the resort can be noisy at night if you enjoy sleeping with your balcony door open, and have a resort/pool/part sea view room.
Stayed 5 nights in Aug 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

This property is exquisite! The staff went above & beyond to make our stay so lovely. The room & grounds were very well maintained and luxurious. We took advantage of the beautiful private beach that is teaming with tropical fish & sea turtles. 10 out of 10!
Stayed 2 nights in Aug 2025

6/10 Okay

Roee

Traveled with family
I stayed at the Fairmont Orchid Gold and left very disappointed. I paid over $1,000 per night expecting a true luxury experience, but the reality was far from it. The rooms are extremely standard, nothing special at all. They advertise them as “renovated,” but honestly, they look average and unimpressive. For this price point, I expected something far more modern, comfortable, and unique. Service across the hotel was also not what you would expect from a so-called world-class resort. Most of the staff did not seem very attentive or welcoming. It often felt like guests were an afterthought rather than the priority. The only exception was Laura at the Gold Front Desk, who was outstanding. She was professional, warm, and truly helpful. Unfortunately, one great employee doesn’t make up for the lack of service overall. Yes, the property itself is nice, but it is nowhere near what the hotel’s reputation and marketing suggest. It is not the level of luxury or service you would expect for the money charged. Bottom line: This hotel is overpriced for what it offers. It is okay at best, but definitely not worth the premium. I left feeling like I wasted a lot of money on an experience that was just average.
Stayed 5 nights in Aug 2025

10/10 Excellent

Olivia, San Mateo

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely time in a beautiful place with views from everywhere on the property. Everyone was kind, helpful & welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roman, New York

Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold Experience was awesome!
Stayed 6 nights in Jun 2025

6/10 Okay

veronica

Traveled with family
Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold sparkles

We stayed here for our 10 year wedding anniversary and our stay was fantastic. Our ocean view room had a great view of the golf course and ocean. There is a private beach and the pool is open 24/7. The gold experience was top notch and we felt well taken care of. I believe the hotel is great without the gold but the gold put it over the top. We would stay here again with or without gold.
Stayed 5 nights in Apr 2025

10/10 Excellent

Julieta L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Thane L.

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time vacationing here. Staff was amazing!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Amenities
They upgraded us to a suite for our honeymoon. The rooms are newly redone and are so beautiful and thoughtful. The Gold experience made us feel like royalty, although I would think it would maybe include some parking perks or pool perks. The grounds of the hotel were outstanding. First time I ever thought - I would travel specifically to stay at another fairmont hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Gold at Kona is an an outstanding venue. People are trained, courteous and efficient. The price-value relationship is a winner. Comment, the beautiful tile floor in the shower was so slick neither my wife nor I dared use the shower. We are both healthy by the way, wanted to stay that way. A simple synthetic shower mat would be all that would have been needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew, Woodside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful with a wonderful pool area and protected beach. Staff goes out of their way to provide excellent service!
Stayed 8 nights in Dec 2024

8/10 Good

Dr Ben

Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic vacation on Kona

The property was gorgeous and the views of the water were spectacular. We had an ocean view room that was worth the upgrade, and the beachside restaurants took full advantage of the views. We paid extra for the Gold package and the service was outstanding. Staff were friendly, helpful, and timely the making sure the breakfast, snacks, and evening appetizers were set up. Fitness center was top notch and concierge services at the resort made some high quality recommendations that saved us time and resulted in a great experience. The location of the resort in the Mauna Lani area near Kona is close to shopping and restaurants but far enough away that the grounds are serene and peaceful. Highly recommend the property and the upgrade to the Gold package.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Julie, Gates Mills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a secluded beach about a half hour from Kona. The Gold Orchid Lounge was really nice and included breakfast and appetizers as well as juice, coffee and water. Most of the staff were excellent. The bed was very comfortable. The beach was a great place to watch sunset. It is close to Blue Hawaiian helicopter tours. We tried the restaurant Brown’s beach house. The ambiance with live music was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

james Robbins, Sandy

Stayed 12 nights in Jul 2024

10/10 Excellent

Brigham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Orchid is a lovely property, well groomed with waterfalls, koi ponds and beautiful flowers and trees all around. At night we fell asleep to the waterfall, in the morning we woke to birdsong. The staff was wonderful and attentive. Learning our names and engaging with us. Having the Gold experience provided us with a more dedicated concierge team, breakfast and canape which was all fresh prepared, local and delicious. Among the Gold experience staff, we engaged a lot with Samuel, Kacia and Lisa who all ensured our stay was relaxing and enjoyable. We look forward to returning to Hawaii and the Fairmont Orchid.
Stayed 6 nights in Jul 2024

10/10 Excellent

Yating

Traveled with family
Liked: Property conditions & facilities
We stayed at Fairmont Orchid Gold for six nights as a family and the services we have received were exceptional. Although we had to wait a bit for our room to be ready, we were able to relax and enjoy refreshments at the Gold lounge. Due to some complications we encountered we got a free upgrade to a suite with ocean view which made our stay even more comfortable. The hotel property ground is amazing with beautiful landscapes at every corner. The private beach with a cove made swimming and snorkeling in the ocean very safe and enjoyable particularly when you have younger kids. We enjoyed delicious breakfast and evening refreshments every day at the gold lounge and all service members were extremely courteous and have us very useful suggestions on where to visit. Overall we love our stay at Fairmont orchid and will definitely come back in future!
Stayed 6 nights in Jun 2024

Hotels