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The Chateau Spa & Wellness Resort

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Chateau Spa & Wellness Resort

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Premier Room | Premium bedding, minibar, in-room safe, desk
Exterior
Jacuzzi Suite | Mountain view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
  • Genting Highlands Premium Outlets
    ‪38 min drive‬
  • Genting SkyWorlds Theme Park
    ‪45 min drive‬
  • First World Plaza
    ‪45 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪66 min drive‬

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Room options

Deluxe Double or Twin Room

  • Resort view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | View from room

Premier Room

  • Hill view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Hair dryer, bathrobes, slippers, bidet

Suite, 1 Bedroom

  • Hill view
  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • Hill view
  • 1453 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

  • Hill view
  • 1668 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • Hill view
  • 904 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Two Bedroom Suite Non smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Jacuzzi Suite

Premium bedding, minibar, in-room safe, desk

Jacuzzi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Interior

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Three Bedroom Suite Non Smoking

Living area | Smart TV

Three Bedroom Suite Non Smoking

  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Noble King Suite

Premium bedding, minibar, in-room safe, desk

Noble King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Noble Suite

Premium bedding, minibar, in-room safe, desk

Noble Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Noble Twin Suite

Premium bedding, minibar, in-room safe, desk

Noble Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Bukit Tinggi

Within a short walk of La Santé Spa, The Chateau Spa & Wellness Resort is within 2 miles (3 km) of Berjaya Hills Botanical Garden. This 150-room, 5-star hotel has 5 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Berjaya Hills Botanical Garden - 4 min drive - 1.2 miles
  • Genting Highlands Premium Outlets - 38 min drive - 18.3 miles
  • Genting SkyWorlds Theme Park - 45 min drive - 20.6 miles
  • First World Plaza - 45 min drive - 20.6 miles
  • SkyAvenue - 45 min drive - 20.9 miles

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

  • ‪Paradise Dynasty, Lenu & Canton Paradise - ‬60 min drive
  • ‪Din Tai Fung - ‬60 min drive
  • ‪Taiko Ramen - ‬60 min drive
  • ‪Grandmama's Flavours Of Malaysia - ‬60 min drive
  • ‪Wan Hoi Yam Cha 云海小聚 - ‬60 min drive

About this property

The Chateau Spa & Wellness Resort

Luxury hotel with 5 restaurants and a full-service spa
At The Chateau Spa & Wellness Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and bidets. Other amenities include minibars, coffee makers, and ceiling fans.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • La Assiette
  • La Vie
  • Le Rouge
  • Salon Cigar Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort

Frequently asked questions

Are free cancellation options available at The Chateau Spa & Wellness Resort?

The Chateau Spa & Wellness Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on Jun 9, 2025 start from $166.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Chateau Spa & Wellness Resort?

This hotel is located in Bukit Tinggi, just steps from La Santé Spa. Berjaya Hills Botanical Garden is also within a driving distance of 1.3 mi.

Will I be able to park at The Chateau Spa & Wellness Resort?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Chateau Spa & Wellness Resort?

La Sante is the hotel's spa and services include prenatal massages, Swedish massages, mud baths, and couples treatments.

Does The Chateau Spa & Wellness Resort include a casino on the premises?

No, The Chateau Spa & Wellness Resort doesn't have a casino.

Is there an indoor pool at The Chateau Spa & Wellness Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 9:00 PM.

Is The Chateau Spa & Wellness Resort good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Does The Chateau Spa & Wellness Resort have a hot tub?

Yes, this hotel has a spa tub.

Does The Chateau Spa & Wellness Resort have a restaurant with a breakfast menu?

Yes, The Chateau Spa & Wellness Resort has 5 restaurants, and serves breakfast for a surcharge.

Will The Chateau Spa & Wellness Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Chateau Spa & Wellness Resort.

Does The Chateau Spa & Wellness Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Chateau Spa & Wellness Resort?

The closest major airport to The Chateau Spa & Wellness Resort is Subang (SZB-Sultan Abdul Aziz Shah), which is about 27.1 mi away.

Can I book a room with a balcony at The Chateau Spa & Wellness Resort?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy hill or resort views.

Does The Chateau Spa & Wellness Resort have a wedding venue?

Take advantage of the wedding venue at The Chateau Spa & Wellness Resort if you plan to say "I do" during your trip.

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 195 reviews
Rating 8 - Good. 48 out of 195 reviews
Rating 6 - Okay. 13 out of 195 reviews
Rating 4 - Poor. 5 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vivek

Stayed 1 night in Dec 2024

6/10 Okay

Rushdi

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Muhammad Faiz, Ampang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd.
Stayed 1 night in Dec 2024

10/10 Excellent

sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jus amazing

Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohd Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yong Ting Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.
Stayed 5 nights in Jun 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hope they continue maintaining the place
Stayed 1 night in Aug 2023

10/10 Excellent

terence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 1 night in Jun 2023

8/10 Good

Hui Zhi

Stayed 1 night in Jun 2023

4/10 Poor

Kar Wein

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Stayed 1 night in Apr 2023

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

WEI MIN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Mohd azlin

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property,suggest to all
Stayed 2 nights in Nov 2022

10/10 Excellent

Peng Chon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Stayed 1 night in Jul 2022

8/10 Good

SIOK PEIK

Stayed 1 night in May 2022

2/10 Terrible

CHEW PING LOKE

Stayed 3 nights in May 2022

6/10 Okay

Thioh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great service from the staffs but building is quite old, complained on the the drainage but they said couldnt be repaired. Toilet was literally flooded when we bathed. The sink had drainage oriblem as well, water couldnt flow.
Stayed 1 night in Mar 2022

6/10 Okay

Aya

Stayed 1 night in Mar 2022

8/10 Good

Mohd Nasir bin

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2022

2/10 Terrible

KAI THONG

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is my 3rd time staying at the resort. Comparing to the earlier stay, this time is the worst stay experience. I requested for extra mineral water from the concierge and no water was sent to our room. Besides, i also waited my luggage to be sent to my room for an hour after check in. I do hope to see improvement in the customer service in future.
Stayed 2 nights in Dec 2021

10/10 Excellent

NURSYAFIZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

NIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Nov 2021

8/10 Good

Loy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good SOP, clean

Nice, very clean to maintain SOP. Just that room abit small at this price level. But facilities still nice and less crowd
Stayed 1 night in Oct 2021

10/10 Excellent

Jolynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021