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Recent guest reviews

It looked like a very old hotel. There was bad smell from furnitures, bed, and carpet of the room.

The property would be awesome with updates like painting and stairs banister repair.

We were happy to have gotten such a great price on this room. However, the room had an odd smell, people were smoking pot in the rooms around us, they barely supplied is with toilet paper (only a small amount that was already on the dispenser), no batteries in the remote, no cleaning service, just overall kinda run down and a victim of the economy/covid 19 era.

No tv remote, so no tv. Mold on bathroom walls. Toilet leaking onto floor. Gummy kitchen disposal. One spoon in kitchen. Latex gloves left on the sidewalk outside our door and in the kitchen floor...twice. A leaf spear from iris was near the glove when we arrived and still there when we left. Grounds were beauriful, facilities were nice, and breakfast was great. Cleaning crew polite, if inadequate.

Great location!!! Service was great although we were there for a retreat still had good stay

Main problem is Orbitz listing AND corporate site says this place has a whirlpool, which I search for as a MUST. It does not, unless it's in hotel room and not for everyone. Also it rained for 2 days and rain was pouring off roof onto stairwell to 2nd floor so got an extra shower. If you don't want a spa tub chose this place, big rooms.

We could walk to parks and restaurants that we like.

My purse was stolen from the breakfast room and all the staff helped with police phone numbers. The police found and returned my purse the next day and all the staff were almost as happy as we were. Also...the hotel had exc lent strong coffee daily so I didn't need to find a Starbucks.

The staff could not be more friendly or helpful. The pride & professionalism is evident from the moment you arrive. Will certainly encourage anyone who needs accommodations to check in here!

This hotel was perfect for the quick trip with my kids. No frills but no extra expense either! very roomy hotel room, nice kitchenette, plenty of parking, very convenient to highway & down town, airport. I would go again

Excellent room layout with separate living living, eating and sleeping spaces to give privacy to anyone seeking it. The pool and outdoor fire pit were cozy and the breakfast just right.

This hotel satisfied our requirements for accommodations and receives an enthusiastic recommendation. Beds were wonderful. The staff was extremely courteous and helpful.

My family stayed here for 5 days. My kids loved all the choices offered for breakfast and they enjoyed the outside pool and hot tub. It was a comfortable room.

We stayed at this hotel for five days. The staff was exceptionally helpful and friendly. Will stay here again next time I am in town.

swimming , room was great- breakfast was not so good, not very well done. everything else was so nice we will stay thire again, but thire sign for the hotel can't be seen comeing from one way. it needs to be moved out-closer to the road. we drove to the air port and on the way back we could see the sign way. with four kids this room was the very best we have ever stay at.

I was upgraded to a 2 bedroom location. It couldn't have been more perfect. Very clean, very restful. My only complaint was that there was a slight valley in my bed. They need to flip the mattresses.

E Kilgore Rd Kalamazoo MI

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking
  • Outdoor pool

Within a short walk of Milham Park Golf Club, Residence Inn by Marriott Kalamazoo East is within 2 miles (3 km) of Air Zoo. This 83-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.


Dining

Free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

TVs come with cable channels, and guests can stay connected with WiFi and free wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Kitchens, sofa beds, and refrigerators are other standard amenities.


Property features

At Residence Inn by Marriott Kalamazoo East, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, an outdoor tennis court, and conference space.

Room options

Studio, 1 King Bed, Non Smoking, Kitchen

1 King Bed | Sleeps 4

Studio, 2 Double Beds, Non Smoking, Kitchen

2 Double Beds | Sleeps 5

Penthouse, 1 Double Bed, Non Smoking, Kitchen

1 Double Bed | Sleeps 6

Guest reviews for Residence Inn by Marriott Kalamazoo East

Everyone (4) Couples (1) Family (13) Other (1)
2
Family Family with small children

It looked like a very old hotel. There was bad smell from furnitures, bed, and carpet of the room.

By , from Rolla on Oct 6, 2021

Review comment responded on Oct 6, 2021

Dear Guest I do understand how frustrating it is to travel and not feel comfortable during your stay. I would like to personally apologize for your experience and hope that you know we will look into the issue. The hotel is a classic Residence Inn but we do not approve of dirty or smells in a room. I have already shared your experience with the appropriate department to fix the issue. Thank you for taking the time to share your feedback and I hope you will try our hotel again when in Kalamazoo.

4
Family

The property would be awesome with updates like painting and stairs banister repair.

By on Jun 20, 2021

Review comment responded on Aug 9, 2021

Thank you for the feedback. We appreciate the 4.0 rating and love to hear feedback. We are currently working on all of the exterior stairs, decks, and painting. If you are coming back to the area in the next 4-5 weeks stop by and check out the progress!

3
Family Family with small children Partner Couples Family

We were happy to have gotten such a great price on this room. However, the room had an odd smell, people were smoking pot in the rooms around us, they barely supplied is with toilet paper (only a small amount that was already on the dispenser), no batteries in the remote, no cleaning service, just overall kinda run down and a victim of the economy/covid 19 era.

By on Jun 23, 2020

5
Everyone

By on Jul 31, 2019

3
Family Family

No tv remote, so no tv. Mold on bathroom walls. Toilet leaking onto floor. Gummy kitchen disposal. One spoon in kitchen. Latex gloves left on the sidewalk outside our door and in the kitchen floor...twice. A leaf spear from iris was near the glove when we arrived and still there when we left. Grounds were beauriful, facilities were nice, and breakfast was great. Cleaning crew polite, if inadequate.

By on Jul 2, 2019

5
Family with small children Business Business

Great location!!! Service was great although we were there for a retreat still had good stay

By on May 13, 2019

2

listing misleading

Everyone

Main problem is Orbitz listing AND corporate site says this place has a whirlpool, which I search for as a MUST. It does not, unless it's in hotel room and not for everyone. Also it rained for 2 days and rain was pouring off roof onto stairwell to 2nd floor so got an extra shower. If you don't want a spa tub chose this place, big rooms.

By , from mi on Oct 16, 2017

5

hotel cation is perfect for us visiting family

Everyone

We could walk to parks and restaurants that we like.

By , from Los Angeles on Jul 9, 2017

5

just the kind of hotel we wanted. close to family

Everyone

My purse was stolen from the breakfast room and all the staff helped with police phone numbers. The police found and returned my purse the next day and all the staff were almost as happy as we were. Also...the hotel had exc lent strong coffee daily so I didn't need to find a Starbucks.

By , from Los Angeles on Mar 26, 2017

5

family gathering

Family

The staff could not be more friendly or helpful. The pride & professionalism is evident from the moment you arrive. Will certainly encourage anyone who needs accommodations to check in here!

By on Oct 26, 2015

Residence Inn by Marriott Kalamazoo East

1500 E Kilgore Rd, Kalamazoo, MI 49001
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