Easy to get to and in a decent area around a college town. It’s just hard to find parking. Staff is nice
I ususally stay at the Holiday Inn hotels. In comparission, Comfot Inn is under staffed and the breakfast quality is very low. Parking lot now plowed after snow
The location of the property was convenient for walking and the desk clerk was kind enough to upgrade 1 of our 2 rooms to a king size bed instead of 2 doubles. Other than that this property is in serious need of updating. The workout room did not have 1 working machine and the elevator was questionable. We took the stairs the entire stay which wasn’t too big of a deal since we had 1 small bag each. The door to our room didn’t close properly. We had to push the door pretty firmly to ensure it closed. We do not intend to stay there again.
Wasn’t the worst stay, but not the best either. Something (dry) but dripped on the head board 😖 room could have been a bit cleaner. No free breakfast (just a bag with apple , granola bar , mini water, cheap juice)
Was happy with everything. Didn't run into any issues.
This was a moderately disappointing experience for a brief stay. Upon checking in, I went to grab coffee in the lobby to wake me up before an event, but found that all carafes were out. They were out the next morning during breakfast too. The coffee machine in my room didn't work either. During the middle of the night, the AC/heater unit began to emit an awful smell like burning chocolate. It didn't go away until about an hour after I turned the unit off, so we were hot all night. Breakfast offerings were disappointing. Would not recommend this location.
RIght across the street from Kalamazoo College, Walgreens, and an excellent Italian restaurant, the Comfort Inn Kalamazoo was IDEAL. Plus, the beds were super comfortable, everything was spotlessly clean, and best of all... the staff was sooooooo friendly and helpful. In the morning, the woman in the breakfast room was charming and friendly. And behind the desk in the evening, the receptionist was just lovely. When my daughter asked her for more conditioner (HUGE head of curls), she gave her a fistful and said, "I understand. I have the same hair." We will stay there every time we visit over the next four years my daughter is at Kalamazoo College. Great experience. THANK YOU !!!
There were sheets and towels piled outside 3 or 4 different rooms in the hallway for an entire day & night while we were there. Obviously, there was either no housekeeping staff on site for that time period, or they were simply not doing their job well. Also... it sounded like there were people running and jumping and slamming doors on the floor below us throughout the entire night, right into the morning... worse nights sleep I had at a hotel for a long time.
The front desk attendant was great, and the room was nice, but I have to say... the loud mouth older black woman managing the breakfast bar caused it to be a very unpleasant experience in the morning and a bad way to start the day. My son and I were the only two people other than her and another employee in the room, and she dominated the whole atmosphere... she didn't shut her loud mouth for the entire duration, from loud mouth babbling on her cell phone, to a consistent blabbing to her coworker. Other than that, it was a nice stay.
Was not giving the room I paid for, parking lot was always full, and all the food at breakfast was either low or out.
Nice place for the price. The staff was friendly, and the rooms seem well kept. The breakfast bar was average, with waffle maker, eggs & sausage, and misc stuff. Walking distance to several bars and restaurants.
Typical experience at a comfort inn...nothing was wrong, everyone was friendly, and its got the basic necessities needed. Nothing fancy but close to the college campuses.
The room I received smelled of human waste as soon as I opened the door. In addition, there was leftover carryout food in the mini fridge from a previous guest. The continental breakfast was underwhelming. The location was a bit of a hike from the Kalamazoo downtown area. At $130 a night this was not worth the price.
I had to visit WMU and this is the best pick close by .
The room was clean and had a fridge and microwave. The hot breakfast was a welcome suprise (especially the strawberry waffles). They need to work on their WiFi as connecting to the internet with our laptops was a bit of a pain. The location is in walking distance to the Radisson conference center and was 2/3 the cost! I would definitely stay there again.
Located in Kalamazoo Central Business District within a short walk of Kalamazoo College, Comfort Inn Downtown - University Area is within a mile (2 km) of other popular sights such as Western Michigan University. This 60-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free buffet breakfast.
All of Comfort Inn Downtown - University Area's 60 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and ironing boards.
Comfort Inn Downtown - University Area features a 24-hour gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. This hotel also has laundry facilities.
Easy to get to and in a decent area around a college town. It’s just hard to find parking. Staff is nice
I ususally stay at the Holiday Inn hotels. In comparission, Comfot Inn is under staffed and the breakfast quality is very low. Parking lot now plowed after snow
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.
The location of the property was convenient for walking and the desk clerk was kind enough to upgrade 1 of our 2 rooms to a king size bed instead of 2 doubles. Other than that this property is in serious need of updating. The workout room did not have 1 working machine and the elevator was questionable. We took the stairs the entire stay which wasn’t too big of a deal since we had 1 small bag each. The door to our room didn’t close properly. We had to push the door pretty firmly to ensure it closed. We do not intend to stay there again.
We appreciate the comments, especially with regards to your opinion of our bed and comments about our location. We hope to see you again in the future. Thank you for your valuable business.
Wasn’t the worst stay, but not the best either. Something (dry) but dripped on the head board 😖 room could have been a bit cleaner. No free breakfast (just a bag with apple , granola bar , mini water, cheap juice)
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,
Was happy with everything. Didn't run into any issues.
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Please do come see us again.
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
Thank you for your feedback! Your input is very important to us!
This was a moderately disappointing experience for a brief stay. Upon checking in, I went to grab coffee in the lobby to wake me up before an event, but found that all carafes were out. They were out the next morning during breakfast too. The coffee machine in my room didn't work either. During the middle of the night, the AC/heater unit began to emit an awful smell like burning chocolate. It didn't go away until about an hour after I turned the unit off, so we were hot all night. Breakfast offerings were disappointing. Would not recommend this location.
Thank you for your feedback! Your input is very important to us! We will use this feedback to do anything we can to ensure future guests will not have these same problems. Thank you for taking the time to provide us with such feedback!
Thank you for your feedback! Your input is very important to us!
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!