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Sheraton Kona Resort & Spa at Keauhou Bay

4.0 out of 5.0

Sheraton Kona Resort & Spa at Keauhou Bay

4.0 out of 5.0

Recent guest reviews

The property is really old. The bathroom was rusty and the ocean view was very distant hard to see.

Lovely venue for our honeymoon. The staff was very helpful with tips and suggestions for excursions and dining.

Front staff. Very attentive to our needs. Kudos to Management and staff!

The location is great, the pool is awesome for kids and the view and area are breathtaking! The hotel itself needs work and the pool and hotel staff were on their phones a good portion of the time that I saw. The pool life guard was literally on her phone the entire 3 hours we were there one morning barely looking up as my kids looked to her to make sure it was “safe” to go down the slide. The hotel should ask that all employees leave phones in break rooms while on the clock.

We had a great experience. Lanias werearge and open No smoking on the lanais were a plus so we could enjoy having brealfast on ours.

Great staff and pools! Will def stay here again and again

I loved the location. I did not like the bathroom. It was very old and outdated.

Nice property, pools are great and the views are spectacular! The only drawback is the extra $20 for parking that is not that close on top of the $30 resort fee.

We paid $50 per night for parking and resort fee... we tried their breakfast buffet for $30 per person - the view was beautiful but food was very disappointing. Reserved for the king bed and got two double beds. We were told to book directly with hotel and don’t go through orbitz. We won’t be returning to that hotel!

Very outdated. Lack of a sandy beach was very disappointing. Will not return to this Sheraton

Overall it's very clean and quiet, but the property and amenities are old compared to the others Sheraton and Marriott Resorts we stayed in the past.

78-128 Ehukai St Kailua-Kona HI

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Sheraton Kona Resort & Spa at Keauhou Bay places you next to Haleo Luau and within a 15-minute walk of Kona Country Club. This 508-room, 4-star resort has 2 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Relish the local cuisine at Rays on the Bay, one of 4 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

A 55-inch LCD TV comes with digital channels and pay movies, and guests can stay connected with WiFi and free wired Internet. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a furnished lanai, a refrigerator, and a minibar.


Property features

Guests of Sheraton Kona Resort & Spa at Keauhou Bay have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is offered for USD 27.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include a 24-hour health club, a spa tub, and outdoor tennis courts.

Room options

Room, 2 Double Beds, Partial Ocean View

Full 2 | Sleeps 4

Room, 2 Double Beds, Balcony, Mountain View (Mountain View)

Full 2 | Sleeps 4

Room, 1 King Bed, Partial Ocean View

King 1 | Sleeps 4

Room, 2 Double Beds, Balcony, Oceanfront

Full 2 | Sleeps 4

Guest reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Everyone (74) Couples (260) Business (10) Family (119) Other (38) Friends (22)
3
Everyone

By on Jun 12, 2019

1
Families

The property is really old. The bathroom was rusty and the ocean view was very distant hard to see.

By on Jun 12, 2019

5
Everyone

By on Jun 6, 2019

5
Families

Lovely venue for our honeymoon. The staff was very helpful with tips and suggestions for excursions and dining.

By on Jun 5, 2019

5
Partner Couples

Front staff. Very attentive to our needs. Kudos to Management and staff!

By on Jun 1, 2019

4
Families Family with small children

The location is great, the pool is awesome for kids and the view and area are breathtaking! The hotel itself needs work and the pool and hotel staff were on their phones a good portion of the time that I saw. The pool life guard was literally on her phone the entire 3 hours we were there one morning barely looking up as my kids looked to her to make sure it was “safe” to go down the slide. The hotel should ask that all employees leave phones in break rooms while on the clock.

By on May 29, 2019

5
Everyone

By on May 28, 2019

5
Families

We had a great experience. Lanias werearge and open No smoking on the lanais were a plus so we could enjoy having brealfast on ours.

By on May 21, 2019

5
Partner Couples

Great staff and pools! Will def stay here again and again

By , from Seattle on May 6, 2019

4
Partner Couples

I loved the location. I did not like the bathroom. It was very old and outdated.

By on Apr 28, 2019

Sheraton Kona Resort & Spa at Keauhou Bay

78-128 Ehukai St, Kailua-Kona, HI 96740