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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Resort in La Palmeria with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Indoor spa tub
Outdoor pool
Master Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Breakfast, lunch, dinner served; garden views

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Gym

Explore the area

View in a map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Place, Platanar Volcano
  • Place, Juan Castro Blanco National Park
    ‪4 min drive‬
  • Place, Quesada City Park
    ‪10 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪96 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Master Suite

Master Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Master Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room

7.0 out of 10
Good
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Bedroom, Ensuite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

About the neighborhood

La Palmeria

Located 0.9 mi (1.5 km) from Juan Castro Blanco National Park, Hotel El Tucano Resort & Thermal Spa is within a 10-minute drive of Quesada City Park. This 3.5-star resort has 87 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.
View more Resorts in La PalmeriaOpens in a new window

What's nearby

  • Juan Castro Blanco National Park - 4 min drive - 1.3 miles
  • Quesada City Park - 10 min drive - 5.5 miles
  • Aquas Zarcas Square - 10 min drive - 5.3 miles
  • Camara de Ganaderos de San Carlos - 31 min drive - 17.1 miles
  • Laguna Río Cuarto - 38 min drive - 19.0 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • ‪Bar y Restaurante Roger - ‬8 min drive
  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda La Guaria - ‬7 min drive
  • ‪Bar Y Restaurante La Finca - ‬8 min drive
  • ‪Bar el Bambu - ‬4 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in La Palmeria with a full-service spa and free breakfast
At Hotel El Tucano Resort & Thermal Spa, guests enjoy a full-service spa, an outdoor pool, and a lazy river. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this hot springs resort include a gym, a sauna, and free WiFi in public areas.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Foresta

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Are free cancellation options available at Hotel El Tucano Resort & Thermal Spa?

Hotel El Tucano Resort & Thermal Spa offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Hotel El Tucano Resort & Thermal Spa?

This resort is located in La Palmeria within a short 18-minute walk of Juan Castro Blanco National Park. You'll also find Quesada City Park and Platanar Volcano nearby.

Is parking available on site at Hotel El Tucano Resort & Thermal Spa?

Yes, self parking is offered for free at the resort.

Is a spa located at Hotel El Tucano Resort & Thermal Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, hot springs, and Ayurvedic treatments. The spa is not open daily but only on select days.

Does Hotel El Tucano Resort & Thermal Spa feature a casino on the premises?

No, Hotel El Tucano Resort & Thermal Spa doesn't have a casino.

Will I find an indoor pool at Hotel El Tucano Resort & Thermal Spa?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Hotel El Tucano Resort & Thermal Spa?

There are plenty of amenities for couples at this resort, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Hotel El Tucano Resort & Thermal Spa?

Yes, this resort has a spa tub.

Does Hotel El Tucano Resort & Thermal Spa have a restaurant that serves breakfast?

Yes, Hotel El Tucano Resort & Thermal Spa serves free full breakfasts at La Foresta.

Will Hotel El Tucano Resort & Thermal Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Tucano Resort & Thermal Spa.

Are there connecting rooms at Hotel El Tucano Resort & Thermal Spa?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Hotel El Tucano Resort & Thermal Spa?

The closest major airport to Hotel El Tucano Resort & Thermal Spa is La Fortuna (FON-Arenal), which is 26.5 mi away (54 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is around 28 mi away.

Can I book a room with a balcony at Hotel El Tucano Resort & Thermal Spa?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy garden or mountain views.

Reviews

Hotel El Tucano Resort & Thermal Spa Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 362 reviews
Rating 8 - Good. 111 out of 362 reviews
Rating 6 - Okay. 66 out of 362 reviews
Rating 4 - Poor. 45 out of 362 reviews
Rating 2 - Terrible. 28 out of 362 reviews

Reviews

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rohn Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!
Stayed 3 nights in May 2025

2/10 Terrible

Anna

Disliked: Staff & service, amenities, property conditions & facilities
Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.
Stayed 3 nights in Apr 2025

2/10 Terrible

Susana, Kamloops

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs to be upgraded and have better service.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
Stayed 1 night in Mar 2025

2/10 Terrible

Dan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
Stayed 3 nights in Mar 2025

6/10 Okay

Miguel

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Asdrubal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Liked: Staff & service
.
Stayed 1 night in Feb 2025

8/10 Good

Kathi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio, los trabajadores del hotel muy amables y serviciales, la comida muy rica.
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Al

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaishiri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting!

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Srinivasa

Stayed 4 nights in Dec 2024

2/10 Terrible

Naveen

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.
Stayed 3 nights in Dec 2024

10/10 Excellent

Venkataramana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean but looks old needs renovation. Near by two trails of 2 km to hike on and hot water pools. Good location to get out of town to spend time in the property in a forest. Our family really liked the stay, breakfast and dinner.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Hotel was great, weather and climate were a bummer. Very friendly, helpful, wonderful customer service. Was always a pleasure. One night the pool by the suana was boiling hot but the next day it was regulated temperature. Highly recommended. Advise to add a souvenir gift shop and tour guide for transportation.
Stayed 3 nights in Dec 2024

8/10 Good

Clara

Stayed 2 nights in Nov 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024

4/10 Poor

Cedma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
La habitación bien, pero mucho ruido en la mañana muy temprano. Personal de operaciones y mantenimiento con el radio a todo volumen, uno se entera de todo y no logra dormir.
Stayed 1 night in Jul 2024