We did not have any hot water for our entire stay. Hot water is an essential for a hotel/resort to provide for their guests.
This hotel has SOOOO much potential to be great. Beautiful hotel, rooms, food, pool and beach. However, the service was just lacking. I give them A LOT of grace because we saw the same staff almost the entire time so I imagine they work a lot of hours. I definitely don't think it's the staff's fault for lack of service, in my opinion, those running the hotel need to evaluate how things are run. There were several staff members that were gracious and I have to give special shout out to Freddy. He's the man!! Unfortunately, I can't say I would recommend this place to friends or family but hopefully it gets better because it really could be a gem.
It is a beautiful hotel with excellent installations. A hotel of this kind should be more environmentally conscious, especially next to the beach, we didn't like getting disposable plastic cups at the pool. Also the air conditioning in the restaurants was not working properly. The food could also be better, given the cost.
Excelente trato, instalaciones muy agradables, respetaron protocolo de COVID 19 y la comida muy rica. Para volver
Samara Beach is within a 5-minute walk of Azura Beach Resort - All Inclusive - Adults Only while other popular sites like Carrillo Beach are within a 15-minute stroll. This 75-room, 4-star property welcomes guests with 2 outdoor pools, 6 restaurants, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. This property is home to 6 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room.
All 75 soundproofed rooms feature free minibar items, electric kettles, and free bottled water. Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Ceiling fans, safes, and phones are also available. Housekeeping is available on request.
2 outdoor pools, free WiFi in public areas, and a spa tub are featured at Azura Beach Resort - All Inclusive - Adults Only. A stay here includes free parking. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only property include a terrace, laundry facilities, and a garden.
We did not have any hot water for our entire stay. Hot water is an essential for a hotel/resort to provide for their guests.
This hotel has SOOOO much potential to be great. Beautiful hotel, rooms, food, pool and beach. However, the service was just lacking. I give them A LOT of grace because we saw the same staff almost the entire time so I imagine they work a lot of hours. I definitely don't think it's the staff's fault for lack of service, in my opinion, those running the hotel need to evaluate how things are run. There were several staff members that were gracious and I have to give special shout out to Freddy. He's the man!! Unfortunately, I can't say I would recommend this place to friends or family but hopefully it gets better because it really could be a gem.
It is a beautiful hotel with excellent installations. A hotel of this kind should be more environmentally conscious, especially next to the beach, we didn't like getting disposable plastic cups at the pool. Also the air conditioning in the restaurants was not working properly. The food could also be better, given the cost.
Excelente trato, instalaciones muy agradables, respetaron protocolo de COVID 19 y la comida muy rica. Para volver
