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Recent guest reviews

Place is a dump pool filled with garbage, TVs not working and door looks like it was kicked in

One of the lamps did not have an on and off switch The TV in the bedroom needs to b on the wall instead of on the dresser. It’s at the level with the bed making it hard to see it. Corners on the couch cushions are ripped. Refrigerator is sitting on the floor rubbing the carpet making it hard to open. There was not ice and none of the vending machines were out of order.

Bath tub was falling apart. Sheets felt rough. I will not stay there again.

The hotel was very outdated and dirty. The hallways stunk like cigarettes. Autumn, the receptionist was the only pleasant part of my stay. She was very kind.

All was good. Only negative is that room phone didn’t work.

Very clean, friendly service, easy parking. I was surprised I had such a nice room for the price

Our stay was nice good breakfast friendly staff clean rooms we forgot to ask about wifi and if there was a pool so we did not get to use them but all in all a very nice hotel

Will never, never, never stay at Lexington Suites again. Wallpaper falling off walls in one spot three feet wide. Sink dirty, coffee pot, carpet wet from leaking refrigerator, and smelled so bad that I sprayed everything with Lysol........indoor pool was closed.......I would NOT ever stay there again!

I booked this room for a football game. It was one if the last hotel rooms available. Their rates were 150/night and it was definitely not worth it! We had to change rooms 3 times due to nasty, stained sheets and towels. The Fridge also did not work and the smell was horrendous. Would not stay there again!

The hotel and rooms were clean. I arrived for the continental breakfast at 8 AM, which was an hour before closing. The breakfast bar was not maintained. They were out of eggs and I had to tell them that they were out of coffee. They did make more coffee however. Besides the breakfast issue, the staff was pleasant and the room was comfortable.

While I have no complaints regarding the room or the location, I definitely did not have a good experience. About $400 worth of irreplaceable things were stolen out of my room. Including a pieces of jewelry and personal things out of my purse and my travel bag. We checked-in late Friday night and left very early Sunday morning. Saturday we spent the entire day out of the room, but prior to leaving we told housekeeping to please not come in our room as my brother was sick and was in the bed. She said that she made of a note of it, gave us some extra towels and that was that. Right before we left for the day my brother decided he would go with us. Upon returning to the room around midnight I was putting my cards back into my purse when I noticed things were missing. I immediately told the desk attendant, who told me that no managers would be there until the following morning at 8 AM. She proceeded to write my name and phone number in a notebook with about a hundred other names and numbers (and their respective missing items). I returned to the room to go to bed and realized that jewelry was missing from my jewelry bag which was inside my travel bag. My brother returned to tell the attendant that this was much more serious, and again she wrote things down in a notebook. The next morning I awoke early to find that the "management" that was there was an assistant, who also wanted to me to write my complaint into this notebook. When I declined, she told me that the manager would be in on Tuesday (two days later) and that the woman (we will call her X) who cleaned my room (even though I specifically requested no housekeeping) would be there in about 10 min and I could speak with her. I called police to file a report, realizing that management was not going to cooperate or be helpful. While I'm waiting for police to arrive, another housekeeper arrives, and the assistant manager tells her to call housekeeper X and tell her to NOT come into work. Police were very helpful and I was able to file the report. However, even when the police questioned the hotel staff they could not explain their procedure for such a complaint, or why they would call someone needed for questioning and tell them not to come in. This is my very first hotel theft experience, and I travel frequently. The hotel staff was certainly not helpful or comforting, and the corporate office was beyond rude. I realize these things can happen anywhere, but the way that all the employees and corporate office reacted is enough for me to never stay at this chain of hotels again.

The hotel is starting to show its age but overall not a bad place to lay your head for a night or 2. They just need to do a little bit of updating and minor repairs on a few things.

Very nice people. Great location near most anything you would need in Jonesboro. I wish I could get that much water pressure in the shower at better hotels. Room was nice size and clean. You don't see 18 cubic ft refrigerators in many hotels. The air conditioner was one of the quietest of the in wall types I've encountered. The breakfast was very meager even by my low requirements. I've never seen individually wrapped pieces of wheat bread, only wheat bread, no bagels or white bread. The coffee was good. For $20 less I would have said it was very good. Priced as was, it was ok.

Hotel is located in great area. Just minutes away from shopping and dining. The rooms are average and kids enjoyed the indoor/outdoor pool. The security needs to be updated. Reported to front desk a person setting in a loud running truck for over an hour to 2 hours and needed to check what was going on and was told nothing could do.

Bed was a little hard and room could have been cleaner with attention to details. The breakfast was a joke, sure it had biscuits and gravy, waffles, toast, ect. But, it was all set out at 6am and not maintained at all. It was cold, coffee was cold and the area was a mess.

Kazi St Jonesboro AR

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Lexington Suites of Jonesboro places you within a short walk of Arkansas Continued Care Hospital and within a mile (2 km) of The Mall at Turtle Creek. This 91-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.


Rooms

The 91 rooms have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Lexington Suites of Jonesboro, guests have access to a fitness center, free WiFi in public areas, and a meeting room. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 4

Guest reviews for Lexington Suites of Jonesboro

Everyone (8) Business (2) Couples (3) Family (10) Other (1)
1
Family

Place is a dump pool filled with garbage, TVs not working and door looks like it was kicked in

By on Mar 12, 2021

Review comment responded on Mar 16, 2021

Our apologies if your visit was not excellent. Any concerns regarding cleanliness were addressed, and we will take a look at the TV as well. Your experience is not one we are used to hearing, so we hope to have another chance to impress you in the future.

4
Everyone

By on Feb 23, 2020

3
Everyone

By on Feb 20, 2020

3
Everyone

By on Feb 16, 2020

4
Everyone

One of the lamps did not have an on and off switch The TV in the bedroom needs to b on the wall instead of on the dresser. It’s at the level with the bed making it hard to see it. Corners on the couch cushions are ripped. Refrigerator is sitting on the floor rubbing the carpet making it hard to open. There was not ice and none of the vending machines were out of order.

By on Dec 20, 2019

2
Family Family

Bath tub was falling apart. Sheets felt rough. I will not stay there again.

By on Nov 11, 2019

Review comment responded on Nov 15, 2019

Thank you for taking the time to share your feedback with us, as it allows us to understand how to best improve our accommodations. Please accept our apologies for the concerns you had with the bathtub and sheets. Our maintenance and housekeeping teams will investigate and remedy these issues as soon as possible. We hope you consider staying with us again so we can showcase the comfort we're known to provide.

2
Everyone

The hotel was very outdated and dirty. The hallways stunk like cigarettes. Autumn, the receptionist was the only pleasant part of my stay. She was very kind.

By on Oct 1, 2019

Review comment responded on Oct 5, 2019

Although you loved our friendly service, we're sorry for the issues you had with the cleanliness and upkeep of our property. Rest assured that your comments will be taken as an opportunity to further improve our guest satisfaction. We hope for a second chance to deliver the relaxing stay you deserve.

4
Everyone

By on Sep 24, 2019

5
Business Business

All was good. Only negative is that room phone didn’t work.

By on Sep 18, 2019

5
Family

Very clean, friendly service, easy parking. I was surprised I had such a nice room for the price

By on Feb 9, 2019

Lexington Suites of Jonesboro

2909 Kazi St, Jonesboro, AR 72401
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