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The Grand Jade Hotel

2.0 star property

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Photo gallery for The Grand Jade Hotel

Interior
Lobby sitting area
Terrace/patio
Interior entrance
Deluxe Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
15R & 15S, Jalan Bukit Meldrum, Johor Bahru, Johor, 80300
  • Place, R&F Mall
    ‪1 min walk‬
  • Place, Johor Bahru City Square
    ‪7 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪8 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, No Windows

Superior Twin Room, No Windows | View from room

Superior Twin Room, No Windows

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen, No Windows

Superior Queen, No Windows | View from room

Superior Queen, No Windows

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen | View from room

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, Japanese Futon

Classic Double Room, Japanese Futon | View from room

Classic Double Room, Japanese Futon

  • Sleeps 2
  • 1 Queen Futon

View all photos for Suite

Suite | Desk, soundproofing, iron/ironing board, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Johor Bahru

Located in Central District, The Grand Jade Hotel is a leisurely stroll from popular sights such as Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. This 27-room hotel has free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • R&F Mall - 1 min walk - 0.1 miles
  • Johor Bahru City Square - 7 min walk - 0.4 miles
  • Johor Bahru Old Chinese Temple - 7 min walk - 0.4 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 8 min walk - 0.5 miles
  • Komtar JBCC - 8 min walk - 0.5 miles

Getting around

  • Kranji Station - 7 min drive
  • JB Sentral - 14 min walk
  • Seletar Airport (XSP) - 31 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬7 min walk
  • ‪Pacific Kopi - ‬5 min walk
  • ‪Kedai Makan Jadi Baru Botak 新自立食館 - ‬3 min walk
  • ‪Routine By Soon - ‬5 min walk
  • ‪蒲种上汤街 - ‬6 min walk

About this property

The Grand Jade Hotel

Guests of The Grand Jade Hotel enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and desks are also standard.

Similar properties

Front of property
Belllo Hotel JB Central
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
8.2 out of 10, Very Good, 586 reviews
$60 nightly
The price is $67
Apr 5 - Apr 6
Total with taxes and fees
Belllo Hotel JB Central

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 20 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 20.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Jade Hotel Johor Bahru
Grand Jade Hotel
Grand Jade Johor Bahru
Grand Jade
The Grand Jade Hotel Hotel
The Grand Jade Hotel Johor Bahru
The Grand Jade Hotel Hotel Johor Bahru

Frequently asked questions

Are free cancellation options available at The Grand Jade Hotel?

The Grand Jade Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of The Grand Jade Hotel?

This hotel is situated in Central District within a short 11-minute walk of Johor Bahru City Square and also 10 minutes on foot from Johor Bahru Customs, Immigration, and Quarantine Complex. You'll also find Komtar JBCC and R&F Mall less than a mile away.

Is parking available on site at The Grand Jade Hotel?

Yes, self parking is offered for free at the hotel.

Does The Grand Jade Hotel feature a casino at the property?

No, The Grand Jade Hotel doesn't have a casino.

Is there an indoor pool at The Grand Jade Hotel?

No, there is no indoor pool at this hotel.

Is The Grand Jade Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rooftop terrace and a 24-hour front desk plus some guestrooms include city views.

Does The Grand Jade Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Grand Jade Hotel feature a restaurant that includes a breakfast menu?

The Grand Jade Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does The Grand Jade Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Grand Jade Hotel.

Does The Grand Jade Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Grand Jade Hotel?

The closest major airport to The Grand Jade Hotel is Seletar Airport (XSP), which is 13.1 mi away (31 minutes by car). Another top airport is Senai International Airport (JHB), which is located 19 mi away (37-minute drive).

Are there rooms with balconies that I can book at The Grand Jade Hotel?

No, there aren't any guestrooms with balconies at The Grand Jade Hotel.

The Grand Jade Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 45 reviews
Rating 8 - Good. 21 out of 45 reviews
Rating 6 - Okay. 12 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room is ok, environment is ok too. Breakfast is delicious.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
No car park available from hotel, car driver has to pay heavily on car park fee from paid car park place. Will get fine if parking on roadside without valid car park coupons.
Stayed 1 night in Dec 2019

6/10 Okay

Chung Ngin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location is good, it's directly opposite the R&F Mall. There's a linkway from CIQ complex, we couldn't find it at first as there's no proper signage, about 15 mins walk. Basic but clean hotel. Stained towels but they replaced them when we requested. Good for overnight stay.
Stayed 1 night in Dec 2019

8/10 Good

Sam, SG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, pleasant decor. Quiet and comfortable. Near mall and eateries.
Stayed 1 night in Nov 2019

10/10 Excellent

frequentJB

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Opposite a big mall. Local food at cowboy town just behind hotel. Intersection of 2 major roads, may be noisy. Breakfast at top floor of hotel with view and dust of traffic. Overall is good.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
room n service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
There is a skybridge leading both to JB Sentral and City Square and to a further large mall directly opposite; this is very convenient since you can avoid all traffic. The breakfast was simple but more than adequate. Rooms were in good condition although it's surprising that the electronic key card doesn't connect with the air-con; if guests are not aware of that then they could go out of the room leaving the air-con on all day. I was disappointed that, on one day, even though I had been outside for many hours, the room was not serviced by the time I came back. There were three receptionists, two of whom were friendly and helpful. One, however, could barely communicate and had to be greeted twice before he responded rather than simply staring blankly, which is not good customer service.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Woo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nearby city areas cos there were a newly shopping mall just oppsite the hotel and so conviet for transport facility .
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

WD

Traveled with partner
Liked: Staff & service
Was given a room on the 3rd floor and immediately out of the elevator could smell strong smoke odour. Went into the bedroom and couldn't stand the smell of disguised smoke. Went back downstairs and asked if there were no smoking rooms and was given a room on ground floor. This ground floor room had an odour but at least it wasnt of smoke and was ok to stay for a single night.
Stayed 1 night in Jun 2019

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

The room size is good for 2 persons. The wifi in room is not stable, connecton keeps failing.
Stayed 1 night in Jun 2019

10/10 Excellent

Shamil

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a best hotel in town
Stayed 1 night in Jun 2019

8/10 Good

julian aloysius

Liked: Cleanliness, property conditions & facilities

A hotel for a day stay

The hotel is decent for its price. Breakfast was not good. The parking guys were really unfriendly.
Stayed 1 night in Jan 2019

6/10 Okay

ZY

The previous stays in this hotel were better. This recent stay had a scare in the middle of the night as the bathroom had no water supply for shower and for the tap. After quite some time, the water then returned after a hotel staff looked into it but had to wait again for the water to run as the water turned yellow.
Stayed 1 night in Dec 2018

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE TO STAY

AIR CON ARE COOLING, LIKE THE ROOM BUT THE BREAKFAST SO SO ONLY
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The room is not too bad for the price we are paying. Room is clean and acceptable. Breakfast spread is really very, very simple, but the mee goreng is spicy and yummy. As for location, you definitely need a car to get to this place.
Stayed 1 night in Aug 2018

8/10 Good

Anne, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and comfort.

Hotel looks cute.Convenient near to main road. Over all good.
Stayed 1 night in Aug 2018

4/10 Poor

zack, johor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
need more improvement.
Stayed 2 nights in Jul 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of stays

Overall room was good just that there are some missing things that can be improve such as shower curtain, extra rubbish bin, bath room door unable to lock. No cabinet for clothing.
Stayed 2 nights in Jun 2018

10/10 Excellent

Nurul Shazana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very near to the custom. Staff very helpful.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

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