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Prima Palace Hotel

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Photo gallery for Prima Palace Hotel

Lobby
Lobby
Dinner served
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
2 Pines Street, Jerusalem, 9128002
  • Place, Machane Yehuda Market
    ‪3 min walk‬
  • Place, Ben Yehuda Street
    ‪5 min walk‬
  • Place, Mamilla Mall
    ‪17 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪52 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished, desk

Superior Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort New

Comfort New | In-room safe, individually decorated, individually furnished, desk

Comfort New

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior New

Superior New | In-room safe, individually decorated, individually furnished, desk

Superior New

  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for New Deluxe

In-room safe, individually decorated, individually furnished, desk

New Deluxe

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Jerusalem

Located in Kerem Avraham within a 5-minute walk of Machane Yehuda Market, Prima Palace Hotel is within a 15-minute stroll of Ben Yehuda Street. This 76-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Machane Yehuda Market - 3 min walk - 0.2 miles
  • Ben Yehuda Street - 5 min walk - 0.3 miles
  • Jerusalem Great Synagogue - 14 min walk - 0.8 miles
  • Mamilla Mall - 17 min walk - 0.9 miles
  • Jaffa Gate - 5 min drive - 1.4 miles

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 16 min drive
  • Yekuti'el Adam Station - 16 min drive
  • Ben Gurion Airport (TLV) - 57 min drive

Restaurants

  • ‪Marzipan - ‬3 min walk
  • ‪Beer Bazaar Jerusalem - ‬4 min walk
  • ‪Trattoria Haba (טראטוריה חבה) - ‬4 min walk
  • ‪Tap & Tail - ‬4 min walk
  • ‪המוציא Hamotzi - ‬3 min walk

About this property

Prima Palace Hotel

Guests of Prima Palace Hotel enjoy free WiFi in public areas, a terrace, and laundry facilities. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, phones, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: ILS 80 for adults and ILS 40 for children
  • A restaurant

Restaurants on site

  • Barrakat Hall
  • Shoham Hall

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Prima Palace
Prima Palace
Prima Palace Hotel
Prima Palace Hotel Jerusalem
Prima Palace Jerusalem
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem

Frequently asked questions

Is a free cancellation option available at Prima Palace Hotel?

Prima Palace Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Prima Palace Hotel?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Prima Palace Hotel on Jul 13, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Prima Palace Hotel?

This hotel is situated in Kerem Avraham, just steps from Machane Yehuda Market, and within a 10-minute walk of Ben Yehuda Street and Zion Square. You'll also find Mamilla Mall and Notre Dame of Jerusalem Center less than a mile away.

Will I be able to park at Prima Palace Hotel?

No, there isn't parking available at the hotel.

Does Prima Palace Hotel have a casino on the premises?

No, Prima Palace Hotel doesn't have a casino.

Will I find an indoor pool at Prima Palace Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Prima Palace Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a minibar and bathrobes.

Does Prima Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Prima Palace Hotel feature a restaurant that includes a breakfast menu?

Yes, Prima Palace Hotel serves buffet breakfast for a surcharge on weekday mornings at Barrakat Hall.

Will Prima Palace Hotel allow pets to stay for free?

No, pets aren't allowed at Prima Palace Hotel.

Does Prima Palace Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Prima Palace Hotel?

The closest major airport to Prima Palace Hotel is Ben Gurion Airport (TLV), which is about 25.1 mi away.

Can I book a room with a balcony at Prima Palace Hotel?

Yes, some guestrooms at Prima Palace Hotel offer a balcony.

Prima Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 170 out of 384 reviews
Rating 8 - Good. 127 out of 384 reviews
Rating 6 - Okay. 47 out of 384 reviews
Rating 4 - Poor. 21 out of 384 reviews
Rating 2 - Terrible. 19 out of 384 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

michael and shoshana

Liked: Cleanliness
Food great & overall very nice place.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
nice staff, clean room, very cozy hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

ahron hoffman

Liked: Cleanliness, staff & service, amenities
The hotel is a nice experience, and good breakfast
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

yochonon

Liked: Cleanliness, amenities, property conditions & facilities
Good as usual. Great breakfast.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Fruma

Liked: Cleanliness, amenities
Dina and Ahmed at the front desk were super nice.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facility. Very kind staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aytan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, great location and close to everything
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

RIVKA

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff, place was clean and breakfast was amazing. Thank you. We will come again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located , great staff
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Looking forward to visiting again soon.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel conveniently located
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel for kosher travellers. Not many other options for those who keep Mehadrin.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

michal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing small hotel in a very diverse area. Staff was very accommodating great place to stay.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

zipporah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Debbie

Liked: Cleanliness
Room clean, though basic. Would be nice to have at least a bottle of water. Comfortable bed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
It is always on a high level standard. They were all very courteous the whole time
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Outstanding hotel home away from home, clean friendly staff and has everything you would want from a hotel,with the staff going and extra mile, particularly Avi Dina and Faisel
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great food , awesome staff ! Would definitely come back!
Stayed 8 nights in Aug 2022
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully kept
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ramiro

Liked: Cleanliness, staff & service
Well located decent property.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, breakfast was suberb
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Joel

Liked: Cleanliness, staff & service, amenities
Property has refurbished much better then it used to be still not a beautiful place but very convenient
Stayed 1 night in Aug 2025
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was average. Good but not over the top
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location
Stayed 3 nights in Jul 2024